Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

649 Reviews

ReScore Reviews™ (5)

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8
Original
Overall Rating 2.4/5Overall Rating 2.4/5rating 2.4rating 2.4rating 2.4
99% Would Recommend
Latest Review 3 days ago

Reviews


SM
Shawn M.
Indianapolis, IN
Chevrolet Silverado SS
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/16/2018 Category: Service
Shawn said he dropped off 2 vehicles. They were both in for minor issues The business' staff worked with him on pick up and drop off. They were pretty speedy. They were able to align one vehicle and diagnosed the other as to why it was draining the battery, and as to the engine issues.
This review was collected via phone interview by Customer Research Inc.

TC
Tina C.
Pendleton, IN
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Tina said the staff was quick, efficient, and provided rides for her.
This review was collected via phone interview by Customer Research Inc.

SL
Sarah L.
Pendleton, IN
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Sarah said Jeff and the staff did great work. They kept her up to date by calling her, and were able to work with her on the price of the service she received.
This review was collected via phone interview by Customer Research Inc.

RA
Robert A.
Yorktown, IN
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Robert said it was a quick turn around.
This review was collected via phone interview by Customer Research Inc.

LB
Lindell B.
IN
Chrysler Town & Country
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Lindell said that the facility completed all the work he asked of them, the friendly staff provided good communication and he is very pleased.
This review was collected via phone interview by Customer Research Inc.

DM
Doug M.
Pendleton, IN
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Doug said they do excellent work. They are very efficient. They are on time and easy to work with in terms of scheduling.
This review was collected via phone interview by Customer Research Inc.

KH
Kelli H.
Pendleton, IN
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018
Vw service
I always have an excellent experience with riley and sons . They are honest about my service and always very helpful .. Jeff is a great asset to the company as well

KH
Kelli H.
Pendleton, IN
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018
Experience
The staff at Riley and sons are prompt Curtious and knowledgable

WJ
Wyatt J.
IN
Chevrolet Cruze
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018 Category: Service
Wyatt said Jeff, the manager, deserves a raise. He is very understanding and very fair with prices. The business provides the best prices compared to other facilities in the area. Most other places charge $55-60 for a synthetic oil change, but the business only charges $43, which is a significant difference. He would recommend the business to anyone without hesitation.
This review was collected via phone interview by Customer Research Inc.

JM
Jerry T. M.
Pendleton, IN
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2018
Honest people and no pressure.
Debbie is sweet on the phone. My car was in just for routine maintenance. The work was done on time and within the estimate. Jeff recommended some additional work but didn’t pressure me to do it right then and there.

TK
Tim K.
Pendleton, IN
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
Tim said he has always been satisfied with the excellent service.
This review was collected via phone interview by Customer Research Inc.

JN
Jennifer N.
Pendleton, IN
GMC Yukon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018
Convenient and friendly service!
I was, once again, pleased with the way Jeff got me in for an oil change immediately and let me know by text when it was time to pick up my vehicle. Thankful to have local businesses with great customer service!

JD
James D.
Lapel, IN
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
James said he has never had a problem there.
This review was collected via phone interview by Customer Research Inc.

VK
Virginia K.
Pendleton, IN
Chevrolet HHR
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Spoke with Jenna. She said she would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

BS
Billy S.
South Lebanon, OH
GMC Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/14/2018 Category: Service
Billy said the business was not able to correct his vehicle issues on the first try.
This review was collected via phone interview by Customer Research Inc.

RL
Ron L.
Greenfield, IN
Jeep Compass
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Ron said the staff was up front, polite and the service was timely.
This review was collected via phone interview by Customer Research Inc.

PM
Patrick M.
Shelbyville, IN
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Patrick said this business did a good job on his vehicle.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Markleville, IN
Chevrolet Chevy Express
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018
Excellent Service!
Riley & Sons got me in the day I called, to fix a tire that had been losing air. Took the nail out, patched it up, and sent me on my way. Appreciated their willingness to get me in last minute when they were already packed with business.

SD
Scott D.
Pendleton, IN
Audi A6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Scott said he loves the staff. They have a genuine interest in his vehicle and they understood it needs more attention. He suggests that they should keep doing great work.
This review was collected via phone interview by Customer Research Inc.

DM
Dale M.
Anderson, IN
GMC Savana Passenger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Dale said he has been a customer for many years.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 649 in total