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Roggi's Auto Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(404 Reviews)
20
Write a Review
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Score Details

5 stars
93%
4 stars
4%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
20
Net Promoter Score ®

Business Details

About

For over 60 years, Roggi's Auto Services has achieved a reputation for excellent service, fair prices, and a proven track record of exceeding our customer's expectations in Hartford, CT. We focus on expert service for all your European, Asian, foreign and domestic vehicles. For over 60 years, Roggi's Auto Services has achieved a reputation for excellent service, fair prices, and a proven track record of exceeding our customer's expectations in Hartford, CT. We focus on expert service for all your European, Asian, foreign and domestic vehicles.

Categories
Auto Repair, Repair Shop, Car Maintenance
Contact
(860) 522-2076
Open
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
278 Hudson St Hartford, CT 06106-1777
Get Directions
Roggi's Auto Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(404 Reviews)
Write a Review
Recent Reviews
TM
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T M.
Manchester, CT
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/08/2025
0
Cracked head gasket
Charged me $3800 to fix my car only to fix nothing and they had my car for 3 weeks. The car sat in my parking for about a year only to be repossessed which in turn ruined my credit.
NV
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Natalie V.
Bristol, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2025
10
Quick fast and accommodating
Since I made the appointment I had to reschedule a couple of times and they were very accommodating each time. When I came in Paul helped me. He was transparent with pricing and what services were being done. I drive a 2023 GLC and the service was fast and perfect.
BG
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Bruce G.
West Hartford, CT
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/18/2022
2
Bad Experience After years of business.
We had our car towed to Roggi’s after it broke down without even thinking about it. We’ve had years of great trust worthy service on both of our autos but this was not one of them. Paul the owner was on vacation and the chief mechanic was being treated for an illness so we anticipated less than the usual follow-up and service but this exceeded even that. Not one update initiated by Roggis and unfortunately on Paul’s return only small progress was made and that was only when we called to push things along. We are now going on over 3 weeks and the car is still not back. Who can leave their car for that long? Today we have finally given up and will request the car be returned and we will find another service center. Very disappointed.
MB
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Maria B.
New Britain, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2022
10
Inspection and routine maintenance
Very reliable and professional. Awesome crew
DM
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D M.
North Easton, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/20/2021
10
Awesome work
HI,
I wanted to thank you for taking car of our vehicle (06 Toyota Sienna) that we brought in a few weeks back. I was glad I was able to find a family owned business online and within a single call arrange the repair. You guys were great and I thank you!
LH
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Larry H.
West Hartford, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/04/2021
Consistently all-around trustworthy
I have been bringing our entire family of cars (from 1 to 20 years old) to Wayne and Henry for 12+ years. It doesn't matter if it's one of our newer cars or old of the old classics, nor if it's me or one of my daughters bringing the car in: the quality and service is always all-around trustworthy
Recommended
JD
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Julie D.
Woodstock Valley, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2021
Simply the Best!
What a wonderful experience. From start to finish Roggi's team was professional, friendly, respectful and just an all around great group of people. I will never bring my car anywhere else. Highly, highly recommend
Recommended
HQ
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Henry Q.
New Britain, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2020
Spectacular service
Again these guys came through 100 percent! When you need the job done the right way, look no further roggies in Hartford ct. is without a doubt the right place to go.
Recommended
NM
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Nathan M.
Torrington, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/26/2019
2010 Jaguar XF Repair
Roggi’s is hands down the most respectful and professional shop to bring your vehicle. The customer service is aristocratic, pricing is very fair, and quality of work is top notch. My car was washed after repaired and a welcome package with a pair of shades was waiting inside the car. While I was leaving Henry came out and shook my hand and thanked me for my business. 30% cheaper than the jaguar dealer with better service and Convenience. As long as I own my car it will be brought here!
Recommended
LC
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Lynne C.
West Granby, CT
BMW 3 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2019
verified customerVerified Customer
Friendly, Awesome Service
Thank you for your continued excellent service and friendly atmosphere.
Recommended
GB
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George B.
West Hartford, CT
Saab 9-3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2019
verified customerVerified Customer
Expertise and customer service
Quick assessment of the problem and timely repair. The customer service is great. Wayne and Henry picked me up from my home when my car was ready. Paul behind the desk really knows his stuff and always gives me a straight answer.
Recommended
PR
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Paul R.
South Windsor, CT
Kia Sorento
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2019
verified customerVerified Customer
auto repair
Roggi"s did a excellent job on my car repair, from the time I entered there building I was treated with respect and honesty , will continue to use there service and will recommend them. Great Job
Recommended
Verified Customer
West Hartford, CT
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2019
verified customerVerified Customer
honda
great service as always . trusted and professional
Recommended
Verified Customer
West Hartford, CT
Acura MDX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2019
verified customerVerified Customer
Outstanding servicd
Stellar service is a staple at Roggi’s. They know their customers as well as they know how to service cars. They never upsell and are extremely knowledgeable. I have been a customer for years and wouldn’t dream of going elsewhere.
Recommended
JL
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Jason L.
BMW 5 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2019
verified customerVerified Customer
Excellent communication. Execution, service
Extremely organized, process driven, and in the business to exceed customer expectations. Henry, Paul and the crew exude class, professionalism while tailoring the options to your budget and comfort. They made it seamless to me in partnering with my extended warranty company and I appreciated that they swiftly managed what can be a cumbersome experience with these companies. This team accomplished what BMW dealerships could not which was a fair and reasonable diagnosis and resolution. I strongly recommend Roggis. There’s a clear reason the online reviews are so consistently strong! It’s a drive for excellence.
Recommended
Displaying Review 1 - 15 of 404 in total
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