Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

365 Reviews

99% Would Recommend
Latest Review 2 days ago

Reviews


NM
Nick M.
Mechanicsville, VA
Ford F-250 Super Duty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018
Perfect Service
S&M is my new favorite shop. They work on my trucks and trailers. They are very fair on price and always get me in and out fast with my hectic schedule. I highly recommend them to everyone I know!

Verified Customer
Mechanicsville, VA
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018
Service
They are always on time with the scheduled time they give you and perform the service quickly and correctly

LG
Lincoln G.
Richmond, VA
GMC Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Lincoln said they did a great job.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Mechanicsville, VA
GMC S15 Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2018
service on truck turn signals
Very satisfied. Quick ,excellent service on my old truck!!!!

ST
Scott T.
Mechanicsville, VA
Nissan Pathfinder
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018
State inspection
Wonderful service. Made an appointment and the entire process was painless.

DM
Demetrios M.
Mechanicsville, VA
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018
Amazing
I had one of the most titilating experiences at your shop. The guy up front, Nick, was so helpful and I have to say very easy on the eyes of you know what I mean! The tech who handled my car knew what he was doing with his hands; I definitely left wanting more!

SA
Steve A.
Aylett, VA
Honda Accord
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/03/2018 Category: Service
Steve said the business has always been pretty good. This time, he does have to go back for a small issue.
This review was collected via phone interview by Customer Research Inc.

GH
Geraldine H.
Mechanicsville, VA
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
Geraldine said that she was completely satisfied with the place.
This review was collected via phone interview by Customer Research Inc.

TW
Toniesha W.
Chester, VA
Honda Accord Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018
Great customer service
Been bringing my car for about 3 years now. They always provide great service in a timely manner.

Verified Customer
Mechanicsville, VA
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018
Great Service
I brought my car in for a diagnosis, and they had it diagnosed within 30 minutes. They gave me a quote, which was on the high end in case they found anything else while fixing the problem. Had my car fixed within an hour, and it was a lot cheaper than the original quote. They have a nice waiting area and friendly staff. If you need your car fixed I would recommend going here.

JP
Jeffrey P.
Mechanicsville, VA
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018
Glad to have found them!
I thought I was getting good service before. Turns out I was getting charged for a lot of unnecessary services. No More!!! I have no problem leaving my car with S&M and am confident what needs to be done will and what doesn't need to be done won't.

DS
Dale S.
Studley, VA
Subaru Legacy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018
Subaru Service.
S&M is a great place for car care! Knowlegable, Trustwothy, Honest and Friendly. Great customer service and quick service.

BB
Byron B.
Virginia
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018 Category: Service
Byron said that the place has been taking care of him for years and he likes their work.
This review was collected via phone interview by Customer Research Inc.

GF
Grayson F.
Highland Springs, VA
Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Grayson said the business does good work.
This review was collected via phone interview by Customer Research Inc.

RW
Randy W.
Virginia
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Randy said that the business is great. They do quick work at a decent price. He is always pleased with all the work they do.
This review was collected via phone interview by Customer Research Inc.

SY
Shelby Y.
Mechanicsville, VA
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018
Fast service
Thank you for the fast service.

MP
Mike P.
Virginia
Ram Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Mike said he's been doing business with them for a very long time because their work turns out good.
This review was collected via phone interview by Customer Research Inc.

CS
Cooper S.
Luray, VA
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Cooper said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Mechanicsville, VA
MINI Cooper Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018
Friendly service
Called and asked for service and got it the next day and it was performed in a timely manner.

MM
Mel M.
Mechanicsville, VA
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018 Category: Service
Mel said Mike and Bobby do a good job. He has always gotten prompt service and can depend on the work performed.
This review was collected via phone interview by Customer Research Inc.