Overview

Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5rating 4.71
4.7

( 3548 Reviews )

ReScore Reviews™ (61)

ReScore
Overall Rating 3.88525/5Overall Rating 3.88525/5Overall Rating 3.88525/5rating 3.88525rating 3.88525
Original
Overall Rating 2.35/5Overall Rating 2.35/5rating 2.35rating 2.35rating 2.35
95% Would Recommend
100% Business Response
Latest Review about 3 hours ago

Reviews


MS
Maryanne S.
Springfield, PA
2016 Hyundai Tucson
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/10/2019 Category: Service
Needs better communication
The seri department needs better communication with the customer .
STACEY F. from Springfield Hyundai responded on 08/16/2019

Hi Maryanne,
I will have a manager call you on Tues when he returns from vacation.
Thank you
Management Staff


JC
Joel C.
Brookhaven, PA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2019 Category: Service
Great Customer Service
Was welcomed when I arrived. Quickly checked in. Service desk guy was great! I was using crutches so he came out from behind the desk area and made it easy to complete paper work. Just a nice experience with good people.
STACEY F. from Springfield Hyundai responded on 08/16/2019

Hi Joel,
Thank you for taking the time to post an awesome review. Thanks for the kind words. We truley try and make every experience a great one. We truly appreciate your business and look forward to servicing your vehicle at your next visit.

Springfield Hyundai
Management Team


CP
Christopher P.
Milford, DE
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2019 Category: Service
The staff is great
I was about 15 minutes late for my appointment because of traffic, but there was no problem The staff is excellent and the service is great .
STACEY F. from Springfield Hyundai responded on 08/16/2019

Hi Christopher,
Thank you for taking the time to post an awesome review. Thanks for the kind words. We truly appreciate your business and look forward to servicing your vehicle at your next visit.

Springfield Hyundai
Management Team


Verified Customer
Springfield, PA
2016 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2019 Category: Service
Friendly fast service
Friendly fast service
STACEY F. from Springfield Hyundai responded on 08/09/2019

Thank you for taking the time to post an awesome review. Thanks for the kind words. We truly appreciate your business and look forward to servicing your vehicle at your next visit.

Springfield Hyundai
Management Team


BS
Bobbie S.
Philadelphia, PA
2014 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2019 Category: Service
Satisfied Hyundai owner
I have brought at lease 5 Hyundai’s 4 from Springfield and was greeted very well 👍🏾
STACEY F. from Springfield Hyundai responded on 08/09/2019

Hi Bobbie,
Thank you for taking the time to post an awesome review. Thanks for the kind words. We truly appreciate your business and look forward to servicing your vehicle at your next visit.

Springfield Hyundai
Management Team


JM
John M.
Prospect Park, PA
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2019 Category: Service
Great Service
Very friendly and fast service.
STACEY F. from Springfield Hyundai responded on 08/09/2019

Hi John,
Thank you for taking the time to post an awesome review. Thanks for the kind words. We truly appreciate your business and look forward to servicing your vehicle at your next visit.

Springfield Hyundai
Management Team


PL
Paula L.
Philadelphia, PA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2019 Category: Service
Excellent Customer Service
Great service - great professionalism from AJ
STACEY F. from Springfield Hyundai responded on 08/16/2019

Thank you for taking the time to post an awesome review. Thanks for the kind words. We truly appreciate your business and look forward to servicing your vehicle at your next visit.

Springfield Hyundai
Management Team


HR
Henry R.
Philadelphia, PA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2019 Category: Service
Great and fast service
I thought I would be there for two hours for an oil change. I was in and out within 40mins. Only thing that would've been better was a free car wash with it.
STACEY F. from Springfield Hyundai responded on 08/09/2019

Hi Henry,
Thanks for taking the time to post your review. We appreciate the kind words and the loyalty. Hope you have a great weekend and if you need anything in the future please let us know.
Springfield Hyundai
Management Team


LR
Lorraine R.
Springfield, PA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2019 Category: Service
Owner
People r very nice n very helpful.
STACEY F. from Springfield Hyundai responded on 08/07/2019

Hi Lorraine
Thank you for taking the time to post an awesome review. Thanks for the kind words. We truly appreciate your business and look forward to servicing your vehicle at your next visit.

Springfield Hyundai
Management Team


SJ
Shanice J.
Philadelphia, PA
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/05/2019 Category: Service
It’s a beautiful caring place
I enjoyed the great service
STACEY F. from Springfield Hyundai responded on 08/07/2019

Hi Shanice
Thank you for taking the time to post an awesome review. Thanks for the kind words. We truly appreciate your business and look forward to servicing your vehicle at your next visit.

Springfield Hyundai
Management Team


DJ
Denise J.
Philadelphia, PA
2011 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/05/2019 Category: Service
Awesome customer service
Very knowledgeable and accomidating service deoartment.
They are customer service centered and friendly.
STACEY F. from Springfield Hyundai responded on 08/07/2019

Hi Denise
Thank you for taking the time to post an awesome review. Thanks for the kind words. We truly appreciate your business and look forward to servicing your vehicle at your next visit.

Springfield Hyundai
Management Team


Verified Customer
Folsom, PA
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/05/2019 Category: Service
July 24 service
excellent service and would recommend to others
STACEY F. from Springfield Hyundai responded on 08/07/2019

Thank you for taking the time to post an awesome review. Thanks for the kind words. We truly appreciate your business and look forward to servicing your vehicle at your next visit.

Springfield Hyundai
Management Team


Verified Customer
Upper Chichester, PA
2016 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2019 Category: Service
July 2019
The intake people are very professional and the work was done in a timely manner.
STACEY F. from Springfield Hyundai responded on 08/07/2019

Thank you for taking the time to post an awesome review. Thanks for the kind words. We truly appreciate your business and look forward to servicing your vehicle at your next visit.

Springfield Hyundai
Management Team


MW
Marc W.
Swarthmore, PA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2019 Category: Service
Perfect service visit
Fast appointment on short notice. Friendly professional staff. Work completed promptly
STACEY F. from Springfield Hyundai responded on 08/07/2019

Hi Marc,
Thank you for taking the time to post an awesome review. Thanks for the kind words. We try to accomidate everyone as best as we can. We truly appreciate your business and look forward to servicing your vehicle at your next visit.

Springfield Hyundai
Management Team


Verified Customer
Philadelphia, PA
2016 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/02/2019 Category: Service
good service
Mechanic was very helpful and took additional time to drive around to check for noise and tend to my concerns, very knowledgeable. Costumer service was great as usual. Only reason they didn't receive a 5-star rating for this visit was due to timeliness of service completion, my appointment exceeded the normal estimated time frame and went over an additional hour and half.
STACEY F. from Springfield Hyundai responded on 08/07/2019

Thank you for taking the time to post an awesome review. Thanks for the kind words. We truly appreciate your business and look forward to servicing your vehicle at your next visit.

Springfield Hyundai
Management Team


TH
Tina H.
Springfield, PA
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2019 Category: Service
Stacey Miller n her crew
Hyundai cares employees r respectful
STACEY F. from Springfield Hyundai responded on 08/02/2019

Thank you for taking the time to post an awesome review. Thanks for the kind words. We truly appreciate your business and look forward to servicing your vehicle at your next visit.

Springfield Hyundai
Management Team


JN
John N.
Chestertown, MD
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2019 Category: Service
Always great and friendly people
Thanks to Springfield Hyundai for your great service team
STACEY F. from Springfield Hyundai responded on 08/02/2019

Thank you for taking the time to post an awesome review. Thanks for the kind words. We truly appreciate your business and look forward to servicing your vehicle at your next visit.

Springfield Hyundai
Management Team


SK
Stephen K.
Clifton Heights, PA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2019 Category: Service
Steve K
Great place for service always is
STACEY F. from Springfield Hyundai responded on 08/02/2019

Thank you for taking the time to post an awesome review. Thanks for the kind words. We truly appreciate your business and look forward to servicing your vehicle at your next visit.

Springfield Hyundai
Management Team


SJ
Samuel J.
Parkside, PA
2012 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2019 Category: Service
auto service
I trust the service dept. will do the job right and in a timely manner
STACEY F. from Springfield Hyundai responded on 08/02/2019

Thank you for taking the time to post an awesome review. Thanks for the kind words. We truly appreciate your business and look forward to servicing your vehicle at your next visit.

Springfield Hyundai
Management Team


WH
William H.
Holmes, PA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2019 Category: Service
Recall
All wenight well.
STACEY F. from Springfield Hyundai responded on 08/02/2019

Thank you for taking the time to post an awesome review. Thanks for the kind words. We truly appreciate your business and look forward to servicing your vehicle at your next visit.

Springfield Hyundai
Management Team