Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5rating 4.7

3518 Reviews

ReScore Reviews™ (57)

ReScore
Overall Rating 3.8771898/5Overall Rating 3.8771898/5Overall Rating 3.8771898/5rating 3.8771898rating 3.8771898
Original
Overall Rating 2.33929/5Overall Rating 2.33929/5rating 2.33929rating 2.33929rating 2.33929
94% Would Recommend
100% Business Response
Latest Review about 9 hours ago

Reviews


Verified Customer
Chester, PA
2013 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2019 Category: Service
Satisfied customer
Was in and out and very polite also told me what needed to be done
STACEY F. from Springfield Hyundai responded on 09/19/2019

Thank you for taking the time to post an awesome review. Thanks for the kind words. We truly appreciate your business and look forward to servicing your vehicle at your next visit.

Springfield Hyundai
Management Team


JP
John P.
Bryn Mawr, PA
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2019 Category: Service
kEEP ON TIME
THEY KEEP TO THE TIMELINE PLUS DO NOT TRY TO GET MORE SERVICE OUT OF ME THEN IS NECESSARY.
STACEY F. from Springfield Hyundai responded on 09/19/2019

Hi John
Thank you for taking the time to post an awesome review. Thanks for the kind words. We truly appreciate your business and look forward to servicing your vehicle at your next visit.

Springfield Hyundai
Management Team


PL
Patricia L.
Drexel Hill, PA
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2019 Category: Service
Fast courteous service
Have been coming to this dealership since 2005. Have a Tucson and a Kona and love them both. Definitely always recommend this dealership!
STACEY F. from Springfield Hyundai responded on 09/19/2019

Hi Patricia
Thank you for taking the time to post an awesome review. Thanks for the kind words. We truly appreciate your business and look forward to servicing your vehicle at your next visit.

Springfield Hyundai
Management Team


Verified Customer
Newtown Square, PA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2019 Category: Service
I was kept informed of vehicle status through the whole process
jj
STACEY F. from Springfield Hyundai responded on 09/19/2019

Thank you for taking the time to post an awesome review. Thanks for the kind words. We truly appreciate your business and look forward to servicing your vehicle at your next visit.

Springfield Hyundai
Management Team


Verified Customer
Philadelphia, PA
2013 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2019 Category: Service
Excellent service
Springfield Hyundai provided excellent service. They kept me updated and informed throughout my wait.
STACEY F. from Springfield Hyundai responded on 09/19/2019

Thank you for taking the time to post an awesome review. Thanks for the kind words. We truly appreciate your business and look forward to servicing your vehicle at your next visit.

Springfield Hyundai
Management Team


LD
Lynwood D.
Sharon Hill, PA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2019 Category: Service
Great experience
Had a very nice and quick experience.
STACEY F. from Springfield Hyundai responded on 09/19/2019

Hi Lynwood,
Thank you for taking the time to post an awesome review. Thanks for the kind words. We truly appreciate your business and look forward to servicing your vehicle at your next visit.

Springfield Hyundai
Management Team


JG
Jilda G.
Lansdowne, PA
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2019 Category: Service
pleasant service and speedy inspection recently
So far since September of 2018 when I bought my Elantra, service has been very good an easy to arrange.
STACEY F. from Springfield Hyundai responded on 09/19/2019

Hi Jilda
Thank you for taking the time to post an awesome review. Thanks for the kind words. We truly appreciate your business and look forward to servicing your vehicle at your next visit.

Springfield Hyundai
Management Team


DS
David S.
Upper Darby, PA
2019 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2019 Category: Service
Very good service
I brought my car in for routine maintenance. Service was prompt, friendly.
Efficient.
STACEY F. from Springfield Hyundai responded on 09/19/2019

Hi David
Thank you for taking the time to post an awesome review. Thanks for the kind words. We truly appreciate your business and look forward to servicing your vehicle at your next visit.

Springfield Hyundai
Management Team


JH
Jennifer H.
Ridley Park, PA
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2019 Category: Service
Amazing Customer Service
Thorough service, kind and knowledgeable staff and affordable
STACEY F. from Springfield Hyundai responded on 09/19/2019

Hi Jennifer
Thank you for taking the time to post an awesome review. Thanks for the kind words. We truly appreciate your business and look forward to servicing your vehicle at your next visit.

Springfield Hyundai
Management Team


LD
Lynwood D.
Sharon Hill, PA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2019 Category: Service
Lyn
Great service
STACEY F. from Springfield Hyundai responded on 09/19/2019

Hi Lynwood,
Thank you for taking the time to post an awesome review. Thanks for the kind words. We truly appreciate your business and look forward to servicing your vehicle at your next visit.

Springfield Hyundai
Management Team


SM
Susan M.
Chester, PA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2019 Category: Service
Great service.
Always get in and out in less time than expected.
STACEY F. from Springfield Hyundai responded on 09/19/2019

Hi Susan,
Thank you for taking the time to post an awesome review. Thanks for the kind words. We truly appreciate your business and look forward to servicing your vehicle at your next visit.

Springfield Hyundai
Management Team


JC
Juanita C.
Drexel Hill, PA
2019 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2019 Category: Service
First oil change
First oil change; Had my first oil change and it was a great experience. In and out. Smooth process. Thanks guys.
STACEY F. from Springfield Hyundai responded on 09/19/2019

Hi Juanita,
Thank you for taking the time to post an awesome review. Thanks for the kind words. We truly appreciate your business and look forward to servicing your vehicle at your next visit.

Springfield Hyundai
Management Team


HC
Helen C.
Philadelphia, PA
2014 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2019 Category: Service
good customer service
No comment
STACEY F. from Springfield Hyundai responded on 09/13/2019

Hi Helen
Thank you for taking the time to post an awesome review. Thanks for the kind words. We truly appreciate your business and look forward to servicing your vehicle at your next visit.

Springfield Hyundai
Management Team


Verified Customer
Aston, PA
2017 Hyundai Ioniq Hybrid
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
09/12/2019 Category: Service
Not sure what was done
Requested 30,000 mile maintenance as recommended in manual. Only know that oil change and tire rotation done. Service rep not even sure what was to be done
STACEY F. from Springfield Hyundai responded on 09/13/2019

Hi Anonymous,
I am sorry the communication between you and the advisor was not clear. I will have a manager call you to answer any questions you may have. Hope you have a great day.
Thanks
Springfield Hyundai
Management Team


JL
James L.
Ridley Park, PA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2019 Category: Service
All your employees......sales and service, seem to know their job and responsibility.
You have a good selection of vehicles and Joe Dambrosio is a wonderful salesperson. He is always patient and takes time to answer any questions I may have.
Your service guys are always respectful and make good and sensible recommendations.
STACEY F. from Springfield Hyundai responded on 09/13/2019
Hi James
Thank you for taking the time to post an awesome review. Thanks for the kind words. We truly appreciate your business and look forward to servicing your vehicle at your next visit.

Springfield Hyundai
Management Team

Verified Customer
West Chester, PA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2019 Category: Service
Solid company
Worth recommending.
STACEY F. from Springfield Hyundai responded on 09/13/2019

Thank you for taking the time to post an awesome review. Thanks for the kind words. We truly appreciate your business and look forward to servicing your vehicle at your next visit.

Springfield Hyundai
Management Team


RC
Remona C.
East Lansdowne, PA
2011 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2019 Category: Service
Assistant service manager
Assistant service manager AJ Henry is very nice and professional. He takes the time to explain the process. I know that when I walk in to have my car service, I am in good hands. I just want AJ to that I appreciate his time and patience. He is truly a 5 STAR employee.
STACEY F. from Springfield Hyundai responded on 09/13/2019

Hi Remona
Thank you for taking the time to post an awesome review. Thanks for the kind words. We truly appreciate your business and look forward to servicing your vehicle at your next visit.

Springfield Hyundai
Management Team


LG
Lauren G.
Media, PA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2019 Category: Service
Great staff
The employees are great! Thank you for wonderful customer service!
STACEY F. from Springfield Hyundai responded on 09/13/2019

Hi Lauren
Thank you for taking the time to post an awesome review. Thanks for the kind words. We truly appreciate your business and look forward to servicing your vehicle at your next visit.

Springfield Hyundai
Management Team


KP
Kye P.
Media, PA
2019 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2019 Category: Service
Change the seats in the waiting area. Look very old and dirty
Overall it is 5 out of 5
STACEY F. from Springfield Hyundai responded on 09/13/2019

Hi Kye
Thank you for taking the time to post an awesome review. Thanks for the kind words. We truly appreciate your business and look forward to servicing your vehicle at your next visit.

Springfield Hyundai
Management Team


Verified Customer
Newark, DE
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2019 Category: Service
A1 service
The best service u can get, when they are not busy.
STACEY F. from Springfield Hyundai responded on 09/13/2019

Thank you for taking the time to post an awesome review. Thanks for the kind words. We truly appreciate your business and look forward to servicing your vehicle at your next visit.

Springfield Hyundai
Management Team