Sun Automotive - Springfield

Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7

(530 Reviews)

97% Would Recommend
Latest Review 30 days ago

Reviews


MS
Marian S.
Eugene, OR
Honda Civic
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2016 Category: Service
Marian said everything with this business went fine.

GS
Gayle S.
Eugene, OR
Mercury Grand Marquis
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/09/2016 Category: Service
Gayle said the business miss diagnosed her vehicle, and told her she needed a new battery. She has heard nothing but good things about them but if it wasn't for that incident, the overall experience would have been perfect.

JS
Jolie S.
Creswell, OR
Honda Civic
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/08/2016 Category: Service
Jolie said she has gone to this business to receive service for over 20 years, the staff there always do great work, and they have always gone out of their way to accommodate her needs.

LT
Linda T.
Eugene, OR
Acura RL
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/02/2016 Category: Service
Linda said she is satisfied with the business.

DH
Diane H.
Springfield, OR
Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/02/2016 Category: Service
Diane said the business is nice and does a good job. They are excellent and enjoys her experiences there.

ER
Edith R.
Springfield, OR
Kia Rio
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2016 Category: Service
Edith said she is satisfied with their service.

MC
Michelle C.
Springfield, OR
Mazda Protege5
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/19/2016
Take a closer look at the battery when doing routine inspections...
Thank you for the work that you've done on my car, but you did miss that my battery was almost dead. Luckily, I took my car to Les Schwab who made me aware and I was able to get it replaced. You may to want have your mechanics take a quick look at the battery when they're doing an inspection. I was getting ready to take a long trip to the desert and this would of been really bad had it failed.

DB
Donald B.
Springfield, OR
Chevrolet Lumina
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/19/2016 Category: Service
Spoke with Al. He said he was really satisfied with this business.

SJ
Skyler J.
Eugene, OR
Mazda 6
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/17/2016 Category: Service
Skyler said the business is helpful and considerate.

CD
Chad D.
Springfield, OR
BMW 325i
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/17/2016 Category: Service
Chad said the service provided by this business was phenomenal. He had asked them for a quote on some other service, and they told him it would take over an hour to do it, which made the quote very high. He went home and did it himself, which only took 15 minutes. He asked them why it would take so long, and they just told him that was how long it took. He will give them another try.

RC
Ron C.
Springfield, OR
Volvo S60
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/12/2016 Category: Service
Ron said the employees at this business were informative and helpful.

LL
Lenore L.
Springfield, OR
Buick Century
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/11/2016 Category: Service
Lenore said this business always does work that is well done, they are honest and trustworthy.

TD
Tierra D.
Eugene, OR
Ford Focus
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/06/2016 Category: Service
Tierra said they were very friendly and helpful. Her vehicle sounded much better when she got it back.

MA
Merle A.
Eugene, OR
GMC Pickup
Verified Customer
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/06/2016 Category: Service
Merle said he had a lot of problems with the business. It took sixteen hours, instead of four. He said he would not recommend this business because the mechanics did not know what they were doing. Otherwise, they were great.
Craig N., Owner/Operator from Sun Automotive - Springfield responded on 08/08/2016

Sun Automotive would like to respond  to the situation involving Merle's vehicle. This incident was not related to the technicians ability but was an issue procuring the correct parts for the 1974 vehicle. Sun Automotive did have the vehicle for an extended period of time and for that we do apologize. 


JH
Jarad H.
Eugene, OR
Toyota Sequoia
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/06/2016 Category: Service
Jarad said they did everything correctly. They got the service done quickly and promptly.

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