Marty was very helpful with the work I needed done and was a good communicator while I was in the waiting area and when I returned home while work was being performed. However the other service writer was not as helpful as I was unable to get a written estimate for work changing the fluids in my transfer case and differential. I was only given verbal "maybe it will cost this much or maybe it will cost that much" even though my vehicle was right outside the door and should have been easy to estimate. Unfortunately for Sun Automotive I ended up having the work done elsewhere where the costs were clearly spelled out.
The work that was performed was done well by Jacob and explained well.
Thanks guys! My truck engine is running much smoother and the brakes actually "stop" the truck!
Sun Automtoive would like to take the opportunity and appologize to Katherine for the lack of communication. There were Cable issues for all of the Comcast Business customers in the area that prevent inbound calls from reaching us. We would like to thank Katherine for her patience and understanding.