Sun Automotive - Springfield

Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7

(530 Reviews)

97% Would Recommend
Latest Review about 1 month ago

Reviews


RH
Ron H.
Springfield, OR
Dodge Durango
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/05/2016 Category: Service
Ron said he would recommend this business.

BF
Bill F.
Eugene, OR
Subaru Outback
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2016
Great service, friendly people
Work is done well and on time.

JR
James R.
Creswell, OR
Ford Taurus
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2016
Great Service
Always a quality repair with an unparallelled warranty, on time & on budget. Been going here for 10 years without disappointment!

PS
Preston S.
Eugene, OR
Buick LaCrosse
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2016 Category: Service
Preston said during his visit to this business he witnessed them go the extra mile to help someone out in a somewhat emergency situation. He mentioned his vehicle should have been in and out in about 45 minutes however another vehicle came in that required immediate attention. He understood and was pleased to go along with the process. He stated they kept good communication and he appreciated what they did to help, he liked their attitude and is pleased with the genuine care he witnessed.

GK
Glenn K.
Springfield, OR
GMC Pickup
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/13/2016 Category: Service
Glenn said this business has very kind employees. They provide good experiences and he will definitely return.

BG
Bill G.
Springfield, OR
Ford Ranger
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2016 Category: Service
Bill said his vehicle runs very well and the service at this facility was good.

KV
Ken V.
Springfield, OR
Dodge Caravan
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/09/2016 Category: Service
Spoke with Ken's wife. She said this business did a good job fixing the vehicle. However, due to an electrical issue the vehicle died and they had to bring it back the following morning.

DC
Don C.
Coburg, OR
Volkswagen Rabbit
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2016 Category: Service
Don said he would recommend this business for service.

DH
Dennis H.
Springfield, OR
Hyundai Accent
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2016
Fast Service
Everything went well.

VF
Virginia F.
Springfield, OR
Dodge Grand Caravan
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2015
SERVICE
What makes Sun so great is the SERVICE (yes, those letters should all be capitalized as that's what's given). I recently went in expecting an all day wait on my van and instead everything was done in 2 and a half hours! Great! And did I mention they will take you home and pick you up if you have no other way to get there? (Not an inconsiderable service in my case as I live half and hour from their shop.) I also like that all of their personnel are knowledgeable and the phone service is great as they will tell you in advance how much it's going to cost you before you take your vehicle in. Having a used van it's also great to know issues that my be upcoming with it as it's given a through check over. Thanks Sun for the great SERVICE!

DM
Dan M.
Springfield, OR
Audi A6
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/30/2015
customer service is outstanding
Staff has complete confidence in there ability to solve any issue fairly and at a great price.

LV
Lisle V.
Springfield, OR
Mazda Tribute
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/29/2015 Category: Service
Lisle said this business explains everything and he trusts them. He can not say enough good things about them.

CS
Charles S.
Sweet Home, OR
Toyota Corolla
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/27/2015
Precision Maintenance
Mark and Tech Scott found the electrical short that has plagued the 89 Corolla for weeks and with Scott's deft surgery repaired it to like new! No more power failure! Yeah!!!

LO
Larry O.
Eugene, OR
Chevrolet Silverado
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/18/2015
Honesty
Great service, Mark does a great job. Explains. In detail what needs to be done in a way that is understandable to the non mechanic.

AD
Andy D.
Eugene, OR
Ford Econoline
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/16/2015
The employees
As always, Marty and the crew provided excellent customer service to me and also excellent quaility maintenace to my van.

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