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Terry Lee Hyundai

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,658 Reviews)
72
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5
97
Total ReScores
4.8
ReScore Average
72
Net Promoter Score ®

Business Details

About

Terry Lee Hyundai Offers the highest quality service and repair. Terry Lee Hyundai Offers the highest quality service and repair.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(317) 674-7400

Business Hours

Mon
7:30 AM - 8:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 8:00 PM
Thu
7:30 AM - 8:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 3:00 PM
Sun
closed
* Eastern Time (US & Canada)
17665 Terry Lee Crossing Noblesville, IN 46060
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,658 Reviews)

DS
gravatar
Dad S.
Mc Cordsville, IN
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
09/14/2022
2
Poor communication and trying to upsale
I took my daughter's car in because her air bag light came on and several private mechanic's refused to repair any issue with the air bag and said take it to the a dealer. Repairing whatever was necessary for the airbag was the only reason I scheduled the appointment and in scheduling the appointment no one discussed any other inspections to be performed. Fortunately, the airbag issue was covered by warranty but the dealership kept the car two days to apparently perform a bumper to bumper inspection and kindly provided me with a list of other "repairs" (alignment, filter replacement, etc. ) they could do in addition to what was covered by the warranty. When I explained to the lady calling that I only wanted the air bag fixed and nothing else, she seemed put off that I would not want them to make other "recommended" repairs. The whole experience was shady and I won't go to this dealership ever again.
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