The Auto Shop

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573-635-4888
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Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

1059 Reviews

5 star
90%
4 star
7%
3 star
<1%
2 star
<1%
1 star
<1%
99% Would Recommend
Latest Review 1 day ago

Reviews

AB
Aaron B.
New Bloomfield, MO
Jeep Grand Cherokee
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/27/2018 Category: Service
Aaron said the cost was high.
Recommended
This review was collected via phone interview by Customer Research Inc.
AS
Amanda S.
Jefferson City, MO
Cadillac SRX
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/03/2018 Category: Service
Amanda said she was charged twice for the diagnosis on her vehicle. It still has the same issue. She stated it has been a battle paying this business for the same issue. However, the staff was really nice.
Recommended
This review was collected via phone interview by Customer Research Inc.
JC
James C.
Rolla, MO
Ford Econoline Wagon
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/05/2017 Category: Service
James said he had this business check out his vehicle but they forgot to put the spark plug back in.
Recommended
This review was collected via phone interview by Customer Research Inc.
Danny from The Auto Shop responded on 12/13/2017

Per James' request we left spark plugs out of engine, Van was towed to and from the shop with worn out engine that does not run. Sorry for any mis-understanding.Danny

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Ashley D.
Jefferson City, MO
Saturn Ion
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/10/2017 Category: Service
Ashley said this business said she needed certain services when she didn't. They did a pretty good job.
Recommended
This review was collected via phone interview by Customer Research Inc.
JM
JASON M.
Jefferson City, MO
Chevrolet Traverse
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/30/2016
Great and friendly service, as always....but, longer wait time than usual this visit
My appointment was for 11:00, but it was close to 11:30 (give or take 5-10 min) before my car was taken back. I ended up getting back to work 15 minutes late.
Recommended
SW
Shyla W.
Jefferson City, MO
Pontiac Grand Prix
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/22/2014 Category: Service
Shyla said the price was too high.
Recommended
This review was collected via phone interview by Customer Research Inc.
VK
Virginia K.
Jefferson City, MO
Hyundai XG350
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/09/2013 Category: Service
Virginia said she liked everything. The gentlemen were pleasant and friendly. Her relative said they were priced high, so she did not have the work done. She will bring the vehicle back for light maintenance after he fixes the current repair problem. Everything was fine except the cost.
Recommended
This review was collected via phone interview by Customer Research Inc.