Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

1059 Reviews

99% Would Recommend
Latest Review 1 day ago

Reviews


TC
Tim C.
Jefferson City, MO
Chevrolet Impala
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/15/2018 Category: Service
Tim said he was happy with the service at this facility.
This review was collected via phone interview by Customer Research Inc.

JH
James H.
Columbia, MO
Ford Fusion
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/23/2018 Category: Service
James said the work was good. The employees did not call him with an update on his vehicle. His appointment took all day.
This review was collected via phone interview by Customer Research Inc.

MS
Miles S.
Jefferson City, MO
Honda Accord Sdn
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/22/2018 Category: Service
Miles said the staff was nice.
This review was collected via phone interview by Customer Research Inc.

PS
Paul S.
Jefferson City, MO
Cadillac Deville
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/04/2018 Category: Service
Paul said this business was pretty good and they always fix his vehicle.
This review was collected via phone interview by Customer Research Inc.

VW
VERNON W.
Jefferson City, MO
Chrysler Town & Country
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/10/2018
oil change
appt time was met and my van was checked and oil checked, all was in
in timely matter and I was in and out as always .

LE
Lee E.
Jefferson City, MO
Chevrolet Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/07/2018 Category: Service
Lee said he received good service.
This review was collected via phone interview by Customer Research Inc.

GG
Gary G.
Mount Vernon, MO
Ford Ranger
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/07/2018 Category: Service
Gary said the business gave him a military discount and he really appreciated that. He was short of time. They worked him in and that was appreciated, also.
This review was collected via phone interview by Customer Research Inc.

LE
Lee E.
Jefferson City, MO
Chevrolet Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/20/2017 Category: Service
Lee said he was pleased with the overall service. The employees took good care of him. They got his vehicle in and out in a timely manner.
This review was collected via phone interview by Customer Research Inc.

GS
Gene S.
Hartsburg, MO
Dodge Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/07/2017 Category: Service
Gene said he said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

EP
Eric P.
Russellville, MO
Toyota Highlander
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/20/2017 Category: Service
Eric said that in the initial quote he was given an estimate on the price of how much it was going to cost him to have his bearings replaced. They initially quoted him around $450 and it came back to be about $487. It was more expensive because they had to do a 4 wheel expense alignment vs a 2 wheel alignment. They misquoted the initial price of what it was going to cost him.
This review was collected via phone interview by Customer Research Inc.

WR
William R.
Lake Ozark, MO
Honda Accord Sdn
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/07/2017 Category: Service
William said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

AM
AMBER M.
Jefferson City, MO
Mazda Mazda5
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/18/2017
Always helpful and great knowledge.
They are always great to deal with. Courteous and knows all aspects of your car. Has great technology to help pin point your issues.

CB
Cody B.
Russellville, MO
Honda Civic
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/11/2017 Category: Service
Cody said the staff did a good job, but their prices were high.
This review was collected via phone interview by Customer Research Inc.

GR
Gary R.
Holts Summit, MO
Honda
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/26/2017 Category: Service
Gary said they were very personable, professional and good people. He appreciated Danny and all of the staff.
This review was collected via phone interview by Customer Research Inc.

DD
DOLORES D.
Jefferson City, MO
Chevrolet Tahoe
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/23/2017
Don't know what you mean!!
Everyone is friendly and appears competent. I haven't any complaints.

DR
Diane R.
Russellville, MO
Suzuki Grand Vitara
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/11/2017 Category: Service
Diane said it took 2 hours for an oil change and to change a tire. Otherwise the service was good and she would recommend them.
This review was collected via phone interview by Customer Research Inc.

PP
PENNY P.
Jefferson City, MO
Pontiac Torrent
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/12/2017
Friendly
Very pleased with the service and friendliness!

JD
James D.
Jefferson City, MO
Mercury Grand Marquis
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/12/2017 Category: Service
James said he had a good experience at this business and has recommended them to a couple of people in the past.
This review was collected via phone interview by Customer Research Inc.

DL
Danielle L.
Columbia, MO
Mercedes-Benz CLS63 S AMG
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/07/2017 Category: Service
Danielle said she would recommend the business.
This review was collected via phone interview by Customer Research Inc.

AP
Angela P.
Jefferson City, MO
Ford Fusion
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/17/2017 Category: Service
Angela said Danny is really helpful.
This review was collected via phone interview by Customer Research Inc.