VIC Auto Collision & Repair


Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

372 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 19 days ago
Daniel O. on 09/16/2016
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Daniel said he took his vehicle to his dealership and they wanted to charge him $1000 to diagnosis his vehicle. He brought it to this business, instead. He said he was happy with the great job they provided. The employees are friendly, helpful, and very professional. He said the work took longer then he expected and they charged him extra for repairs, they did not tell him about ahead of time. Overall, he was satisfied with the service.
Vehicle: Infiniti G37
Category: Service
Service Date: 09/12/2016
Review Created: 09/16/2016
This review was collected via phone interview by Customer Research Inc.
Joel G. at VIC Auto Collision & Repair responded on 09/17/2016

Thanks for responding regarding our repair on your convertible top. Since the car had been hit, it was necessary to do some extra work to get us to the point of repairing the top. The good news is that our total to fix it was just a bit more than the dealer charge for just diagnostics. Sometimes it is impossible to anticipate everything in advance, but we did our best to minimize the overall bill.

Thanks again for your confidence on a challenging repair.

Vic, Chris and Joel

Kevin B. on 04/14/2016
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Kevin said he had a pretty good experience with this business. There was something they were unable to fix but it was not their fault.
Vehicle: Subaru Impreza
Category: Service
Service Date: 04/11/2016
Review Created: 04/14/2016
This review was collected via phone interview by Customer Research Inc.
Joel G. at VIC Auto Collision & Repair responded on 04/15/2016

Thanks for taking the call and reviewing our services on your Subaru. We depend on reviews to help grow our business. We have done our fair share working on various Subaru models, and be sure to let us know if we can help you again.

Vic and Joel
John H. on 12/15/2015
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"Always take care of me in a timely manner "
Another very satisfying visit
Vehicle: Dodge Pickup
Service Date: 12/11/2015
Review Created: 12/15/2015 07:54 AM
Jose G. on 08/27/2015
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Jose said the business overlooked one little thing, but they did a great job.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 08/22/2015
Review Created: 08/27/2015
This review was collected via phone interview by Customer Research Inc.
Kim B. on 07/28/2015
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"Quality work"
My vehicle had extensive damage from an accident and the team made sure that the insurance company allowed them to use quality parts. When I received my vehicle back, it was in tip top shape!
Vehicle: Infiniti QX56
Service Date: 07/23/2015
Review Created: 07/28/2015 10:22 AM
Tobin E. on 07/25/2015
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Tobin said he went to this facility to install a battery. They were a bit over priced.
Vehicle: Buick Regal
Category: Service
Service Date: 07/02/2015
Review Created: 07/25/2015
This review was collected via phone interview by Customer Research Inc.
Andrea D. on 04/17/2015
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Andrea said this business did a pretty good job, but there were some lacking areas.
Vehicle: Chevrolet Malibu
Category: Service
Service Date: 03/21/2015
Review Created: 04/17/2015
This review was collected via phone interview by Customer Research Inc.
Munther S. on 02/25/2015
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Munther said they did a really good job with his vehicle and provided a good estimate.
Vehicle: BMW 745Li
Category: Service
Service Date: 02/16/2015
Review Created: 02/25/2015
This review was collected via phone interview by Customer Research Inc.
Vic S., Owner at VIC Auto Collision & Repair responded on 03/02/2015

Thanks for taking time to respond. We look forward to servicing your new Mercedes.   Vic and Joel

Abdul H. on 12/22/2014
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Abdul said he had a good experience at this business. He has to go back in two weeks for an unspecified repair, unrelated to his recent service.
Vehicle: Subaru Impreza
Category: Service
Service Date: 12/05/2014
Review Created: 12/22/2014
This review was collected via phone interview by Customer Research Inc.
Charles F. on 09/20/2014
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Spoke with Charles' wife. She said she is very upset at that fact the insurance company put used parts on her vehicle. Her head light is new but does not work, so she will be back in soon. Vic does a great job on her vehicle and she really appreciates all of his help.
Vehicle: Infiniti G35
Category: Service
Service Date: 08/29/2014
Review Created: 09/20/2014
This review was collected via phone interview by Customer Research Inc.
Regino V. on 07/23/2014
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Regino said this business did a good job.
Vehicle: Ford Pickup
Category: Service
Service Date: 06/26/2014
Review Created: 07/23/2014
This review was collected via phone interview by Customer Research Inc.
Timothy D. on 06/28/2014
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"The Promise"
Vic completed and returned the car as promised.
Vehicle: Chevrolet Impala
Service Date: 06/27/2014
Review Created: 06/28/2014 08:02 PM
Xavier B. on 06/24/2014
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Xavier said the service was good and prompt. Vic is a very personable guy.
Vehicle: BMW 318ti
Category: Service
Service Date: 05/10/2014
Review Created: 06/24/2014
This review was collected via phone interview by Customer Research Inc.
Mathews L. on 05/17/2014
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Mathews said this business provided pretty good service.
Vehicle: Lexus LS 400
Category: Service
Review Created: 05/17/2014
This review was collected via phone interview by Customer Research Inc.
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