Overview

Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77
4.8

( 383 Reviews )

97% Would Recommend
Latest Review 3 days ago

Reviews


RH
Randy H.
Columbus, OH
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Randy said they did a very good job and the man who helped him, Jim, was great.
This review was collected via phone interview by Customer Research Inc.
Jim M. from Wayne's Auto Repair responded on 07/11/2018

Thank you Randy.


DP
Dawn P.
Columbus, OH
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Dawn said they always explain the work and what's needed at the time and what can wait. They also explain the cost.
This review was collected via phone interview by Customer Research Inc.

LT
Linda T.
Columbus, OH
Nissan Versa
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/18/2018 Category: Service
Linda said the business wanted to change her brake pads and rotors. She stated her husband didn't agree with that. They were very nice at the front counter. As far as the service, it was a good experience.
This review was collected via phone interview by Customer Research Inc.

AL
Andrzej L.
Columbus, OH
Dodge Intrepid
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Andrzej said that the facility's staff is very polite, they explained exactly what they were doing during the service and compared with other places he has used in the past this is the best one.
This review was collected via phone interview by Customer Research Inc.

CS
CALVIN S.
Columbus, OH
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018
Great service
I remain grateful for Wayne's Service on Hat
Rock Road. They truly know their stuff and provide knowledgeable service a timely manner at a very fair price. Five stars is not enough to express my feelings,
.

AB
Amber B.
Columbus, OH
Chrysler Sebring
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Amber said the staff were really friendly and very helpful.
This review was collected via phone interview by Customer Research Inc.

FO
Francis O.
Columbus, OH
Acura TSX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Francis said his experience was good.
This review was collected via phone interview by Customer Research Inc.

RR
ROD R.
Columbus, OH
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018
Turn on the lights
Wow! The manager at this auto shop is awesome. Rarely do you find honesty and sincere customer service rolled into one.The owner and crew at Wayne's receives my highest recommendation and appreciation for a job well done.

JC
Julie C.
Columbus, OH
Ram 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Julie said, this business is always available when she needs them and they answer all her questions.
This review was collected via phone interview by Customer Research Inc.

TR
Todd R.
Columbus, OH
Buick Lucerne
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Todd said the service was good.
This review was collected via phone interview by Customer Research Inc.

JR
Joan R.
Columbus, OH
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Spoke with Joan's daughter. She said Jim and the staff were knowledgeable, and the customer service was good.
This review was collected via phone interview by Customer Research Inc.

SM
Sean M.
Columbus, OH
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Sean said the business provided him with friendly service. The staff were accommodating and helped him with vehicle services when other businesses could not.
This review was collected via phone interview by Customer Research Inc.

MJ
Marguerite J.
Columbus, OH
Dodge Avenger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Marguerite said the she was pleased with her service, the staff was honest with her about the repairs, and they were respectful.
This review was collected via phone interview by Customer Research Inc.

FK
Fatmata K.
Columbus, OH
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Fatmata said she would recommend the business fro service.
This review was collected via phone interview by Customer Research Inc.

HS
Harold S.
Westerville, OH
Chevrolet Venture
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Harold said that he was happy with the service the staff at the facility provided, he was in and out.
This review was collected via phone interview by Customer Research Inc.

JR
Jordan R.
Columbus, OH
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018 Category: Service
Jordan said the business got him in and out, and the staff was great. They provided quick service, and everything was done right. They were helpful and made it nice and easy.
This review was collected via phone interview by Customer Research Inc.

GW
George W.
Columbus, OH
Buick Lucerne
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2018 Category: Service
George said the service was good.
This review was collected via phone interview by Customer Research Inc.

FB
Frank B.
Columbus, OH
Dodge Dakota
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/20/2018 Category: Service
Frank said his vehicle looks good. They did a good job. However, what he paid in the end was not what he thought that he was quoted. In fact it was $40 more than he thought it would cost. It could be that he is mistaken, but consumers usually remember the bottom line.
This review was collected via phone interview by Customer Research Inc.

TB
TERRY B.
Columbus, OH
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2018
Thank you.
Wayne's took over another shop in the Schrock Road location. We were not sure as we didn't know them. We've been using them for a few years now. We find them to be on time, work within the estimates provided and when they can't they call to explain. We appreciate them being within walking distance and transporting us when necessary.

NS
Nitesha S.
Columbus, OH
GMC Terrain
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2018 Category: Service
Nitesha said the service was excellent and she liked the customer service. The business had good timing, and it was good all the way around.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 121 - 140 of 383 in total