Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7

(444 Reviews)

97% Would Recommend
Latest Review 19 days ago

Reviews


KW
Karin W.
Columbus, OH
Lexus IS 250
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/02/2020 Category: Service
Karin said the business is always great on working on the vehicle, but she feels they're overwhelmed with only being one location. She called in at 3 to get the vehicle and it was not ready until almost end of day. She also requested that the check system light be checked and they did not do so until she asked when they called her to inform her the vehicle was ready.

MW
MaryBeth W.
Columbus, OH
Honda Pilot
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/01/2020 Category: Service
Spoke with Martin. He said he's always been happy with this business but his daughter was the one who took her vehicle in this time. She was there for some new tires and she and the person helping her had a little tiff because he couldn't find the record for prior service on the vehicle. He added he redeemed himself by offering her tires at $15 less than at another facility.

KW
Karin W.
Columbus, OH
Lexus IS 250
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/16/2020 Category: Service
Karin said they always do a good job but she doesn't understand having a 10 o'clock appointment and not getting her vehicle back until late afternoon.

TH
Ty H.
Lockbourne, OH
Hyundai Sonata
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/21/2020 Category: Service
Ty said he feels like they got it done fast, it took less than 48 hours, he thought it would take at least 2 weeks, they're professional, and communicated well with him.

ET
Eileen T.
Columbus, OH
Hyundai Elantra
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/21/2019 Category: Service
Eileen said that the gentleman at the place who helped her was really nice and helped her out.

RB
Rhicard B.
Westerville, OH
BMW X3
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/28/2019 Category: Service
Rhicard said the business didn't fix everything the right way the first time. When he took his vehicle back, they did fix the issue and didn't charge him. He said there was there was an oil leak and it just overflowed.

EH
Ellen H.
Westerville, OH
Toyota Sienna
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/19/2019 Category: Service
Spoke with Raymond. He said they mostly did pretty good on time, the service was reasonable and overall he was very pleased.

CP
Chris P.
Columbus, OH
Mazda B3000
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/19/2019 Category: Service
Chris said there was an issue with a part they ordered, and they had to pull it out and reorder another one. He said he appreciated the work they did.

TL
Troy L.
Westerville, OH
Ford Econoline
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/17/2019 Category: Service
Troy said that the place needed to do more programming on his vehicle.
JM
Jim M. from Wayne's Auto Repair responded on 07/31/2019

Thank you!


RL
ROBERT L.
Columbus, OH
Buick Rendezvous
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/04/2019
Service
Helpful and great quick service

EG
Ed G.
Columbus, OH
Chevrolet Chevy Express
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/04/2019 Category: Service
Ed said he had been looking for a business that he could trust. They are conveniently located and do good quality work. Wayne is nice and honest.

CW
Cady W.
Columbus, OH
Kia Optima
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/30/2018 Category: Service
Cady said that they were a little more expensive than she preferred, but were really nice about it.

PW
Parker W.
Columbus, OH
Chevrolet Silverado SS
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/03/2018 Category: Service
Parker said they didn't offer him a military discount.

RS
Ruslan S.
Columbus, OH
Toyota Prius c
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/09/2018 Category: Service
Ruslan said this business was a very pleasant place to go. He had a good experience.
JM
Jim M. from Wayne's Auto Repair responded on 07/11/2018

Thank you for your nice review.


PH
Patrice H.
Columbus, OH
Nissan Maxima
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/06/2018 Category: Service
Patrice said the service was good, the staff were good people.
JM
Jim M. from Wayne's Auto Repair responded on 07/11/2018

Thank you for the kind words.


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