Overview

Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77
4.8

( 382 Reviews )

97% Would Recommend
Latest Review 5 days ago

Reviews


LC
Luys C.
Columbus, OH
Chevrolet Equinox
Verified Customer
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11/11/2019 Category: Service
Luys said the business provided good customer service and they got his vehicle done quickly.
This review was collected via phone interview by Customer Research Inc.

WG
William G.
Westerville, OH
Honda Accord Cpe
Verified Customer
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10/28/2019 Category: Service
William said the staff was helpful and friendly, but he brought his daughter's vehicle in for service and it was stolen off the lot. Wayne came down with the police to give them the report.. He was great, super helpful and apologetic. Unfortunately, the vehicle was never found, but he said it was not their fault and he would go back there for service,
This review was collected via phone interview by Customer Research Inc.

SW
Steffanie W.
Wapakoneta, OH
Chevrolet Sonic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2019 Category: Service
Steffanie said the staff was very kind and quick.
This review was collected via phone interview by Customer Research Inc.

DB
Dbasas B.
Powell, OH
Honda CR-V
Verified Customer
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10/14/2019 Category: Service
Dbasas said he was satisfied with the service at the business. The staff was friendly and customer service oriented. He said he has respect for the work they do and thanks them.
This review was collected via phone interview by Customer Research Inc.

KH
KEITH H.
Columbus, OH
Toyota Camry
Verified Customer
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10/07/2019
Quality job
Diagnosed problem with Camry. Work well done at a fair price.

KH
KEITH H.
Columbus, OH
Honda Accord Sdn
Verified Customer
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09/19/2019
Excellent Service
Replaced alternator at fair price and had it done in the time promised. Highly recommend.

VJ
Vance J.
Columbus, OH
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2019 Category: Service
Vance said the service was timely. The price was fair and the employees were very friendly.
This review was collected via phone interview by Customer Research Inc.

EK
Emilee K.
Columbus, OH
Dodge Dart
Verified Customer
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09/13/2019 Category: Service
Emilee said this business did an excellent job. They called her with updates each day.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Columbus, OH
Ford Police Interceptor
Verified Customer
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09/08/2019
Get 'er done!
I made an appointment, dropped my F150 off as planned, was called within a few hours with the estimate. Work was done as expected per the call and plan to repair the front end. Got another call that the work was going to be about $100.00 less than expected. Pleasant surprise. Truck was done as expected and drives much better.

Verified Customer
Blacklick, OH
Honda Accord Sedan
Verified Customer
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09/07/2019
Honest and efficient.
The staff always communicate about the issues with the auto in a straightforward and easy to understand manner. This gives the consumer confidence that the work is thorough and needed. Always recommend this place to friends and associates.

Verified Customer
Columbus, OH
Toyota Camry
Verified Customer
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08/29/2019
Comfortable service
Polite, listen, understand the problem, overall always a comfortable experience

Verified Customer
Columbus, OH
Lexus ES 330
Verified Customer
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08/28/2019
Great place
Great service and great people. What more needs to be said?

HR
Harold R.
Columbus, OH
Jeep Wrangler
Verified Customer
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08/22/2019 Category: Service
Harold said they are quick and they always do really good work.
This review was collected via phone interview by Customer Research Inc.

BM
BARBARA M.
Columbus, OH
Suzuki Forenza
Verified Customer
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08/17/2019
Great employees
This is the only place to take your car for repairs, others cannot measure up. Everyone is so nice and concerned with the work to be done. There is no one that can compare to Jim. He is so concerned and caring about getting the work done right. If you need to leave your car, he will see that you get home and then pick you up when the car is ready, Not many places would do that. I tell all my friends about this place.
Everything about it is 100%, nothing bad.

BM
Barbara M.
Columbus, OH
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08/16/2019
car window repair
This is the best place to have any work done on your car. They are kind, courteous and do everything in their power to explain the problems. If it is something that must be fixed they will tell you. Also if it doesn't hurt anything not to fix, they will tell you. Jim the manager does it all to make sure everything is right. I will not go any place else. I recommend this place to all my friends.

CC
Cheri C.
Columbus, OH
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2019 Category: Service
Cheri said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

SC
SUSAN C.
Columbus, OH
Buick LeSabre
Verified Customer
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08/09/2019
Great place for car maintenance and repair!
This shop is honest and never try to upsell you into something you don't need! I take my car there for everything!
Jim M. from Wayne's Auto Repair responded on 08/09/2019

Thank you


DE
DAVID E.
Columbus, OH
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2019
Reliable mechanical services
As always, (my forth visit) Jim and the crew provided timely and accurate services to my vehicle
The price is within reason, (ALL automotive repair and service is just plain expensive) they always keep me advised of any issues that "may or will" arise thus avoiding the surprise break-down. It's a good thing to have an honest, reliable repair facility. This one is !!
Jim M. from Wayne's Auto Repair responded on 08/09/2019

Thank you


BM
Ben M.
Marengo, OH
Ford Fiesta
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2019 Category: Service
Ben said the employees were nice. They did not scam him.
This review was collected via phone interview by Customer Research Inc.

JP
JANIS P.
Columbus, OH
Ford Explorer
Verified Customer
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07/31/2019
Superior customer service
The first person you see sets the tone for the service, Jim was polite, helpful and accommodating to my special needs. The customer rarely see the work being done, but I was kept informed at every stage and was confident my car was in good hands. I was pleased with the outcome, and surprised with the cost being lower than expected. Wayne's Auto Repair deserves the good reputation they have.
Jim M. from Wayne's Auto Repair responded on 07/31/2019

Thank you!

Jim M. from Wayne's Auto Repair responded on 08/09/2019

Thank you


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