Overview

Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78
4.8

( 388 Reviews )

97% Would Recommend
Latest Review 6 days ago

Reviews


ML
MARK L.
Westerville, OH
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2019
Honest customer service
Keep up the great work.

AM
Anne M.
Columbus, OH
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2019 Category: Service
Spoke with Ken. He said this business was tip top, fair, honest and everything was good.
This review was collected via phone interview by Customer Research Inc.

SE
Scott E.
Westerville, OH
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2019 Category: Service
Scott said mechanic Lance is the best in the city.
This review was collected via phone interview by Customer Research Inc.

BB
Bright B.
Columbus, OH
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2019 Category: Service
Bright said that they got it done in time for him to be able to do what he wanted.
This review was collected via phone interview by Customer Research Inc.

DH
Daniel H.
Columbus, OH
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2019 Category: Service
Daniel said the staff are straight forward, they even told him what repair is not needed, they are honest and they follow-up with a text message after every service.
This review was collected via phone interview by Customer Research Inc.

BM
BARBARA M.
Columbus, OH
Suzuki Forenza
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2019
They go out of their way to provide service you need.
Only place in town that takes excellent care of customer auto repair at a reasonable time frame and reasonable prices. They take great pride in their work.

LC
Luys C.
Columbus, OH
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2019 Category: Service
Luys said the business provided good customer service and they got his vehicle done quickly.
This review was collected via phone interview by Customer Research Inc.

WG
William G.
Westerville, OH
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2019 Category: Service
William said the staff was helpful and friendly, but he brought his daughter's vehicle in for service and it was stolen off the lot. Wayne came down with the police to give them the report.. He was great, super helpful and apologetic. Unfortunately, the vehicle was never found, but he said it was not their fault and he would go back there for service,
This review was collected via phone interview by Customer Research Inc.

RB
Rhicard B.
Westerville, OH
BMW X3
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/28/2019 Category: Service
Rhicard said the business didn't fix everything the right way the first time. When he took his vehicle back, they did fix the issue and didn't charge him. He said there was there was an oil leak and it just overflowed.
This review was collected via phone interview by Customer Research Inc.

SW
Steffanie W.
Wapakoneta, OH
Chevrolet Sonic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2019 Category: Service
Steffanie said the staff was very kind and quick.
This review was collected via phone interview by Customer Research Inc.

DB
Dbasas B.
Powell, OH
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2019 Category: Service
Dbasas said he was satisfied with the service at the business. The staff was friendly and customer service oriented. He said he has respect for the work they do and thanks them.
This review was collected via phone interview by Customer Research Inc.

KH
KEITH H.
Columbus, OH
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/07/2019
Quality job
Diagnosed problem with Camry. Work well done at a fair price.

KH
KEITH H.
Columbus, OH
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2019
Excellent Service
Replaced alternator at fair price and had it done in the time promised. Highly recommend.

EH
Ellen H.
Westerville, OH
Toyota Sienna
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/19/2019 Category: Service
Spoke with Raymond. He said they mostly did pretty good on time, the service was reasonable and overall he was very pleased.
This review was collected via phone interview by Customer Research Inc.

VJ
Vance J.
Columbus, OH
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2019 Category: Service
Vance said the service was timely. The price was fair and the employees were very friendly.
This review was collected via phone interview by Customer Research Inc.

EK
Emilee K.
Columbus, OH
Dodge Dart
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2019 Category: Service
Emilee said this business did an excellent job. They called her with updates each day.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Columbus, OH
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/08/2019
Get 'er done!
I made an appointment, dropped my F150 off as planned, was called within a few hours with the estimate. Work was done as expected per the call and plan to repair the front end. Got another call that the work was going to be about $100.00 less than expected. Pleasant surprise. Truck was done as expected and drives much better.

Verified Customer
Blacklick, OH
Honda Accord Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2019
Honest and efficient.
The staff always communicate about the issues with the auto in a straightforward and easy to understand manner. This gives the consumer confidence that the work is thorough and needed. Always recommend this place to friends and associates.

Verified Customer
Columbus, OH
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2019
Comfortable service
Polite, listen, understand the problem, overall always a comfortable experience

Verified Customer
Columbus, OH
Lexus ES 330
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2019
Great place
Great service and great people. What more needs to be said?

Displaying Review 1 - 20 of 388 in total