Our goal is to provide the most accurate picture of a business's online reputation. To provide the most accurate picture, we use an automated algorithm to help us recommend reviews that are most valuable for visitors to our site. Reviews that are recommended may ultimately become "not recommended" and vice versa based on continued updates and learning from our algorithm. Reviews that are verified through the business point of sale system may post immediately to the recommended reviews section of our site, however, based on the application of our automated algorithm, may become "not recommended".
I am sorry you fell that you were not treated Fairly, I would like to know more about this concern you have with your interaction with us. as we take customers service very seriously and treat all customers with respect. If you would please reach out to me to talk about how you felt you were not treated Fairly I would appreciate your time.
In relation to pricing we only use OEM equivalent parts, nothing off shore, Our warranties are 2 years or 24,000 miles which ever comes first. We do not feel it is in the customers best interest to quote or install inferior components as this is a labor intensive job to replace the starter on your Honda. To install lesser quality requiring you to return for warranty repairs is not in the customers nor West Automotive Groups best Interest, I hope this Makes sense.
Please reach out to me at you convenience