When you bring your car to one of our West Automotive Group locations you’ll receive the best automotive and transmission repairs in the area. We understand you rely on your vehicle, so you expect it to be restored to top driving and safety conditions. You also expect prompt service and a fair price. You should expect these things! You When you bring your car to one of our West Automotive Group locations you’ll receive the best automotive and transmission repairs in the area. We understand you rely on your vehicle, so you expect it to be restored to top driving and safety conditions. You also expect prompt service and a fair price. You should expect these things! You should also know that West Automotive Group’s facilities have been meeting these expectations for many years since we first opened back in 1993. That’s probably why we enjoy so much repeat business! All of us consider our facilities to be the finest auto repair and transmission service providers in all of San Diego County ...more
Verified CustomerWe understand how frustrating it is to invest in repairs and feel like the original issue wasn’t resolved.
When your vehicle first came in, we diagnosed a failed Body Control Module and found an internal failure that was causing several of the symptoms your vehicle was experiencing. That repair was completed based on the conditions present at the time. When the vehicle returned with a starting concern, we performed additional testing and were able to identify that the transmission conductor plate was also failing. While this issue was intermittent during the initial visit, it’s possible it contributed to the overall concerns.
After discussing everything with you, we made sure your concerns were fully addressed. As of about a week ago, your vehicle has been operating as designed with no further issues related to starting or the other concerns you brought the vehicle in for.
We’re glad we were able to get everything resolved and safely get you back on the road. If anything changes or you have any additional questions, please don’t hesitate to reach out, we’re here to help.