Overview

Overall Rating 4.54/5Overall Rating 4.54/5Overall Rating 4.54/5Overall Rating 4.54/5rating 4.54

1911 Reviews

ReScore Reviews™ (52)

ReScore
Overall Rating 4.2500038/5Overall Rating 4.2500038/5Overall Rating 4.2500038/5Overall Rating 4.2500038/5rating 4.2500038
Original
Overall Rating 2.23077/5Overall Rating 2.23077/5rating 2.23077rating 2.23077rating 2.23077
91% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


KJ
Karen J.
Jacksonville, FL
2015 Hyundai Veloster
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/19/2018 Category: Service
Quick Service
Quick and dependable service.

ES
Earl S.
Jacksonville, FL
2015 Hyundai Genesis
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/19/2018 Category: Service
Great customer service
During my visit, I was greeted by my customer service advisor Sebastian who was very pleasant and professional. He walked me through my service process and continued to keep me informed at each step of my vehicle's service process.
JOHN K., Service Director from Westside Hyundai responded on 10/19/2018

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director


AG
Anthony G.
Jacksonville, FL
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
Service
Always courteous, thoughtful,and professional
JOHN K., Service Director from Westside Hyundai responded on 10/19/2018

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director


DA
Diane A.
Jacksonville, FL
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Good service!
Service has been consistently good. It has been timely, accomodating, and within the cost estimate. I high recommend Westside Hyundai.
JOHN K., Service Director from Westside Hyundai responded on 10/19/2018

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director


BH
Bobby H.
Sanderson, FL
2016 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
Excellent service
Made an appointment...car was serviced on time and had excellent feedback from the staff at the dealership.
JOHN K., Service Director from Westside Hyundai responded on 10/16/2018

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director


CE
Cynthia E.
Jacksonville, FL
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
Customer service was great and the service was fast
Excellent service all around
JOHN K., Service Director from Westside Hyundai responded on 10/16/2018

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director


CD
Caroline D.
Orange Park, FL
2018 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/15/2018 Category: Service
Oil change and tire rotation
The facility needs to be updated compared to other dealerships I have received services from
JOHN K., Service Director from Westside Hyundai responded on 10/16/2018

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director


Verified Customer
Macclenny, FL
2011 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2018 Category: Service
Excellent service
Excellent and friendly service
JOHN K., Service Director from Westside Hyundai responded on 10/15/2018

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director


DR
Donald R.
Jacksonville, FL
2016 Hyundai Genesis Co
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
great service was in and out in no time
I always go to the dealership for service you take very good care of me and my vehicle
JOHN K., Service Director from Westside Hyundai responded on 10/14/2018

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director


BB
Barbara B.
Jacksonville, FL
2011 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Customer service
Great job
JOHN K., Service Director from Westside Hyundai responded on 10/14/2018

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director


MC
Mark C.
Jacksonville, FL
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
The Staff
The staff makes your experience good
JOHN K., Service Director from Westside Hyundai responded on 10/11/2018

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director


DS
Dan S.
Jacksonville, FL
2016 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
Customer service
Customer service great with your service writers
JOHN K., Service Director from Westside Hyundai responded on 10/11/2018

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director


JH
Judy H.
Jacksonville, FL
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Customer service
The service is always good. Sebastian works hard to get me out on time or early.
JOHN K., Service Director from Westside Hyundai responded on 10/11/2018

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director


AB
Arthur B.
Callahan, FL
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2018 Category: Service
customer service
Kristina was great and got my service done in a timely manner.
JOHN K., Service Director from Westside Hyundai responded on 10/06/2018

Thank you for you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director
Hyundai of Orange Park
Westside Hyundai
Genesis of Orange Park 


Verified Customer
Jacksonville, FL
2015 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2018 Category: Service
Takes good care of you
Always friendly and professional!
JOHN K., Service Director from Westside Hyundai responded on 10/04/2018

Thank you for you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director
Hyundai of Orange Park
Westside Hyundai
Genesis of Orange Park 


JG
Jennifer G.
Jacksonville, FL
2017 Hyundai Tucson
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/02/2018 Category: Service
The people make the place
I have taken a couple vehicles in here for standard maintenance, the staff here is exceptional. The staff is courtesy and friendly and make the wait times not seem so bad.
JOHN K., Service Director from Westside Hyundai responded on 10/04/2018

Thank you for you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director
Hyundai of Orange Park
Westside Hyundai
Genesis of Orange Park 


DM
Donald M.
Jacksonville, FL
2019 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018 Category: Service
Had to wait for about 10 minutes when I pull in service isle.
Service was good
JOHN K., Service Director from Westside Hyundai responded on 10/04/2018

Thank you for you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director
Hyundai of Orange Park
Westside Hyundai
Genesis of Orange Park 


Verified Customer
Jacksonville, FL
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018 Category: Service
Good service!
Good service!
JOHN K., Service Director from Westside Hyundai responded on 10/04/2018

Thank you for you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director
Hyundai of Orange Park
Westside Hyundai
Genesis of Orange Park 


MW
Madeline W.
Jacksonville, FL
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018 Category: Service
The people work there are very friendly
I like the people and the environment

Verified Customer
Jacksonville, FL
2015 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018 Category: Service
WESTSIDE HYUNDAI IS THE BEST
WESTSIDE HYUNDAI HELPED ME OUT WITH MY HYUNDAI GENESIS WHEN I HAD MY TIRE PRESSURE LIGHT ON. THE SERVICE DEPT PULLED ME RIGHT IN AND TOOK THE CAR BACK TO FIX THE PROBLEM RIGHT AWAY AND EVEN WASHED MY CAR. WHILE THEY WERE WASHING MY CAR I WENT TO THE PARTS DEPT AND THOSE GUYS WERE SO FRIENDLY AND HELPFUL. THEY EVEN HAVE AN AQAURIUM IN THE PARTS DEPT.