Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

911 Reviews

ReScore Reviewsâ„¢ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review 9 days ago

Reviews


LH
Lisa H.
Wilmington, NC
BMW 325i
Verified
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02/28/2015
Excellent Service
I have always had excellent service and appropriate automotive repairs at Wilmington Motor Works. I trust the staff to take care of my automotive needs and keep my car safe for highway driving.

BL
Bob L.
Wilmington, NC
Mercedes-Benz CLK500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2015
Excellent people, fair price
Excellent communications from the the guys up front. Very responsive. They care about doing the right thing for the customer😄

CM
Chris M.
Supply, NC
BMW 530i
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2015
efficient
You have a very good crew. 5 star

MW
Macon W.
Wilmington, NC
BMW M3
Verified
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02/26/2015
Good job!
Accurate troubleshooting and competent repairs (control arm replacement, driveshaft replacement & exhaust leak repaired) at a fair price.

BK
Brady K.
Wilmington, NC
BMW 135i
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/25/2015 Category: Service
Brady said that Dan was very friendly, honest and performed the service nicely.
This review was collected via phone interview by Customer Research Inc.

EB
Emily B.
Wilmington, NC
MINI Cooper
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2015 Category: Service
Emily said the business is awesome and treats her very well.
This review was collected via phone interview by Customer Research Inc.

EW
Ella W.
Mercedes-Benz C320
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2015
The staff
the staff in the front office is great

BG
Barry G.
Wilmington, NC
BMW 540i
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2015
business like atmosphere
checked out problems explained what was needed and did great job car runs like new . would highly recomend to any one who asks

OM
Omar M.
Wilmington, NC
BMW 325Ci
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2015 Category: Service
Omar said he had no problems with this business.
This review was collected via phone interview by Customer Research Inc.

DN
Davis N.
Wilmington, NC
BMW 325i
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/18/2015
Outstanding choice for BMW service/repair
I've taken my 04 BMW to several independent shops and a dealer over the years. Then I stumbled across Wilmington Motor works. They are by far the most professional, offer top notch work and advice. Very reasonable charges. I have been using them for 2 years for a variety of service and repairs, will go no where else and highly recommend. Dan and the team are first class...

HK
HOWARD K.
Wilmington, NC
BMW M3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/17/2015
Best of the Best!!!
Despite overwhelming work schedule backups, the folks at Wilmington Motor Works were still somehow able to find time the following work day to change the battery in my car. This was a god-send, given that my car's battery was fading fast, and subfreezing cold temps already underway. Well done and THANK YOU!!!

MD
Mike D.
Leland, NC
BMW X5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2015
Great Service
Great positive attitudes by entire staff. I have found when on theroad and have trouble they always are happy to provide guidance even though they won't be handling the repairs.

EH
Enisha H.
Lumberton, NC
BMW 325i
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2015 Category: Service
Enisha said she had a good experience with the business.
This review was collected via phone interview by Customer Research Inc.

AR
ARNIE R.
Carolina Beach, NC
Volvo S70
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2015
Honest. Courteous. Expert. Affordable.
I have been employed in the car business since 1977 and have held virtually every supervisory fixed operations position, including Parts, Service and Body Shop management. I have been a client of WMW since 2009 and have never been disappointed, never been misled, and never been overcharged. The repairs are always done right, always done on time, and always reasonably priced. I know exactly how difficult these results are to achieve. I sincerely urge anyone in SE NC to consider Tim and his team as their primary car repair resource.
Thank you again Tim and Dan.

DF
Derrick F.
Wilmington, NC
BMW 325
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2015 Category: Service
Derrick said he likes the guys down there. They are really cool.
This review was collected via phone interview by Customer Research Inc.

KW
Kimberly W.
Wilmington, NC
BMW 528i
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/10/2015
Tim and crew are amazing!
Tim put me at ease explaining what needed to happen for my car to be inspected. His knowledge and personable customer service, assured my decision. Glad I was referred ~ Love these Guys!

TP
Trinette P.
Wilmington, NC
Mercedes-Benz R500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2015
Superb Customer Service
Can't Complain... I'm A Happy Customer!

AK
Anthony K.
Wilmington, NC
MINI Cooper
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/04/2015
Mini and BMW GURUS!
These guys know their stuff. I am confident that they have the knowledge and experience to be able to take care of any maintenance or repairs that you have when it comes to these vehicles.

GB
Gladys B.
Wilmington, NC
BMW 530i
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/03/2015 Category: Service
Gladys said they did a good job on her vehicle.
This review was collected via phone interview by Customer Research Inc.

RS
Rhonda S.
Wilmington, NC
MINI Cooper
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2015
Great Service
Great place to take your Mini Coopers.