Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

884 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review about 20 hours ago

Reviews


TW
Thomas W.
Wilmington, NC
Mercedes-Benz E320
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2015
Same as below.
On time service,friendly professional attitude,
reasonable prices.

HK
HOWARD K.
Wilmington, NC
Buick LeSabre
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2015
WMW: Wilmington MIRACLE WORKERS
The guys at WMW (see business re-titling above) really do perform miracles: quick appointment-setting, quick and very affordable problem-solving for even the crankiest of automotive challenges. Thank you, and Bless you guys!!

JR
Jill R.
Wilmington, NC
Mercedes-Benz GL350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2015
Friendly front office staff and hard working garage staff.
This lovely business has been taking care of our vehicles for several years. The quotes for repair match the invoice. No surprises at pick up! I will continue to bring my cars in for service and now that I know they do tires, I'll have them take care of that too.

KS
Kristen S.
Hampstead, NC
BMW 325i
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2015 Category: Service
Kristen said they are friendly and she trusts them with her vehicle.
This review was collected via phone interview by Customer Research Inc.

KJ
Kenny J.
Wilmington, NC
BMW 535i
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2015
Dan and Tim
Wouldnt take my 535 anywhere else but these guys.

MC
Mike C.
Wilmington, NC
BMW 325i
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2015 Category: Service
Mike said Dan was a really nice guy and he was good.
This review was collected via phone interview by Customer Research Inc.

TI
Thomas I.
Wilmington, NC
BMW 740iL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2015 Category: Service
Thomas said he has used the business for a long time. The employees are courteous and they do quality work.
This review was collected via phone interview by Customer Research Inc.

LL
Linda L.
Wilmington, NC
BMW X5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2015
"The BEST"
I have total confidence in their work. They are honest and professional and truly go the extra mile. Wish I found them sooner!!!

KD
Karen D.
Leland, NC
BMW 328i
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2015
Excellent work and service
My experience with WMW has been excellent. The staff I've dealt with - Dan and Chris - are knowledgeable and provide excellent customer service. I heard about MWM from one of your other satisfied customers. I, too, am sharing my excellent experiences with others and expect that you will gain a customer or two soon.

JB
James B.
Wallace, NC
BMW 328i
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2015 Category: Service
Spoke with Jackie. She said this business' service was good.
This review was collected via phone interview by Customer Research Inc.

GK
Gerry K.
North Carolina
Mercedes-Benz E350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2015 Category: Service
Gerry said he was perfectly satisfied with his experience at the business. He has been a customer for two and a half years.
This review was collected via phone interview by Customer Research Inc.

JQ
Jaime Q.
Wilmington, NC
BMW M3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2015
customer service
very reasonable price, great customer service , knowledgeable team

SV
Steve V.
Wilmington, NC
BMW 325i
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2015
Best BMW shop in SE North Carolina
After bringing my BMW's to several different shops in Wilmington NC, Wilmington Motorworks is without a doubt the best shop in SE North Carolina. First class experience from the moment you walk in the door. Dan is a top notch service writer, knowledgeable, friendly and always stays in touch. The mechanics in my opinion are first class. They get the job done right the first time and it is evident they take pride in their work. If you need your BMW serviced, and I bring a Mercedes there also, there is no better shop. Expect prompt professional service at a very reasonable price.AAA+

DM
David M.
Wilmington, NC
MINI Cooper
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2015 Category: Service
David said they are friendly and helpful. They do very good work.
This review was collected via phone interview by Customer Research Inc.

BA
Bobi A.
Wilmington, NC
MINI Cooper
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/06/2015
excellent in an emergency
You guys always are willing to do whatever it takes to keep my car running the way it should. After being towed in at three in the afternoon, you guys got right on the problem, diagnosed it and fixed it. Getting me on my way before the end of the business day. I appreciate how nice and polite everyone is and my Mini is back to normal.

EG
Eric G.
Jacksonville, NC
BMW 330i
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/01/2015
Highly Recommended
As someone who usually works on my own cars and rarely provide online feedback, I felt compelled in this case. My 2006, 330i had an airbag light that would not clear with standard OBD II reader or BT Tool. Instead of forking out $180+ for the airbag reset tool required for an E90, I chose to find a independent shop that specialized in BMW's. Wilmington Motor Works not only resolved the airbag issue, they also allowed me to utilize their expertise to validate DIY repairs and work I had done on my car over the past year. If you are looking for a trustworthy and affordable alternative to dealership or come across repairs that are beyond your own ability to fix, then Wilmington Motor Works is your place. I would enthusiastically recommend Wilmington Motor Works.

VR
Virginia R.
Wilmington, NC
BMW X5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/31/2014
honest and skilled
go here!!!

DC
Daniel C.
Wilmington, NC
Mercedes-Benz C280
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/31/2014 Category: Service
Daniel said this business was very easy to talk to. They did everything he needed them to do, and he is going to go back to them to have more work done soon. They did a wonderful job.
This review was collected via phone interview by Customer Research Inc.

JB
John B.
Wilmington, NC
MINI Cooper
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/31/2014 Category: Service
John said they did an excellent job.
This review was collected via phone interview by Customer Research Inc.

KM
Kevin M.
Leland, NC
BMW 745i
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/30/2014 Category: Service
Kevin said there was a communication error but their mechanical skills were great.
This review was collected via phone interview by Customer Research Inc.