Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

982 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review about 11 hours ago

Reviews


DK
David K.
Wilmington, NC
BMW 530xi
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2015
Staff & Service
A great shop to visit with very knowledgeable staff. The folks there are always friendly and take time to explain things. Highly recommend!

SP
Scott P.
North Carolina
BMW 325xi
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2015 Category: Service
Scott said the business is very nice and helpful. He likes doing business with them, and he recommends them all the time.
This review was collected via phone interview by Customer Research Inc.

CP
CHUCK P.
Wilmington, NC
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2015
Great service in timely maner
Friendly staff, excellent technicians and timely service.

VH
Vinnie H.
North Carolina
Saab 9-3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2015 Category: Service
Vinnie said he received great service.
This review was collected via phone interview by Customer Research Inc.

SB
Steve B.
Wilmington, NC
MINI Cooper
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2015
They're fair, know what they're doing, and don't cheat you
They explain the issues with my Mini and fix them for a fair price. They give you the expected cost and if it doesn't take them as long as they estimate to do the job, they charge you only for the actual labor.

SV
STEVE V.
Goldsboro, NC
Porsche 911
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2015
They ALWAYS find and fix the problem!!
Good people,Great service and fairly priced. What else can you ask for.

BM
Bill M.
Wilmington, NC
BMW 328i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2015
Excellent experience
Great work and finished ahead of schedule. Honest in what needed to be done...I was wrong about what I thought was the cause of a problem..they could have agreed with me and added to the cost. COST...great shop rates plus gave me a "volume" discount.

JO
Jeffrey O.
Wilmington, NC
BMW 535i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2015
The excellent service and quality of work
The staff are friendly and efficient. They know BMWs and give excellent advice. I'm new to the area and very happy that I found WMW to look after my 535i.

VC
Victorine C.
Wilmington, NC
MINI Cooper
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2015
Dan and Chris!!!
Great Service, great car care

SL
Stephanie L.
Wilmington, NC
MINI Cooper
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2015
Oil Change
Wonderful customer service

JB
John B.
Wilmington, NC
MINI Cooper
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2015 Category: Service
John said he has had excellent service and he has been very pleased. He will go back to this business for further work.
This review was collected via phone interview by Customer Research Inc.

SM
Steve M.
Wilmington, NC
BMW 330i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2015
Prompt and quality service
Thanks.

YS
Yolanda S.
Wilmington, NC
Toyota Tundra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/04/2015 Category: Service
Yolanda said this business does very good work, but on this visit, they were unable to diagnose the problem with her vehicle.
This review was collected via phone interview by Customer Research Inc.

SJ
Sarah J.
Wilmington, NC
BMW 128i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2015
Fast service
Great fast service, organized and informed staff. Thanks!

ET
Eric T.
Hubert, NC
MINI Cooper
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2015
Great service with great people!
I sold my 335i back in December and I was disappointed that I would no longer have an excuse to go to Motor Works!

I recently purchased a Mini Cooper S and took it down to get a post buy pre buyers inspection done.

The Mini drove a way with a clean bill of health and I drove away with a smile on my face!

Thanks again for squeezing me in with such short notice. It's was great doing business with you again!

Eric

TL
Tommy L.
Wilmington, NC
Mercedes-Benz E320
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2015
Great staff and service
I 1st used Wilmington Motor Works 3 years ago with my aging BMW and they kept it running like new with very affordable service. Now they work on my Mercedes station wagon and again with great affordable service. Dan and Chris will do the best and RIGHT thing to make sure I'm getting the very best for my money. I highly recommend Wilmington Motor Works!!!!!

EH
Ed H.
Southport, NC
Subaru Baja
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2015 Category: Service
Ed said this is the best business in Wilmington to take a vehicle for service.
This review was collected via phone interview by Customer Research Inc.

WT
Walter T.
Wilmington, NC
Volkswagen Passat
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2015
Great service!
Never been disappointed!

EW
Elisabeth W.
Wilmington, NC
MINI Cooper
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2015
All About Customer Service!
These guys are great. Appointments are easy to schedule, the services performed and recommended are fully explained, the waiting area is pleasant. Great place!

MF
Mason F.
BMW 530i
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/27/2015
fast service
went for an oil change, technicians recommended some future suspension service while the fluid was being changed.