Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

864 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review about 1 hour ago

Reviews


NH
Nancy H.
Wilmington, NC
BMW 3 Series
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05/24/2018
Service
I lost gas cap and WMW quoted price was 20.00 less then competitors. Prompt, reliable, and trust worthy service

JS
Joseph S.
North Carolina
BMW X5
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Joseph said the staff was thorough and communicated well. They did good work and they cleaned his vehicle.
This review was collected via phone interview by Customer Research Inc.

JO
Justin O.
Wilmington, NC
Toyota Camry
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05/21/2018 Category: Service
Justin said Tim provided great service.
This review was collected via phone interview by Customer Research Inc.

CJ
Chad J.
Wilmington, NC
BMW X5
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Chad said the employees were able to get his vehicle in and fix the problem quickly. There was good communication and he was confident in their diagnosis.
This review was collected via phone interview by Customer Research Inc.

WB
William B.
Wilmington, NC
MINI Cooper Coupe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
William said the staff provided efficient and effective service. The cost was appropriate for the service provided..
This review was collected via phone interview by Customer Research Inc.

EM
Eddy M.
Wrightsville Beach, NC
BMW 328is
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Eddy said he was pleased the business could work him in at the last minute. The reception lady was nice and helpful.
This review was collected via phone interview by Customer Research Inc.

SW
SCOTT W.
Wilmington, NC
BMW 3 Series
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018
Trusted service
These guys are awesome. Been bringing my cars here for a while and just brought my Bmw in for an oil change and brakes. Upon inspection they said hold off on the brakes they aren’t needed yet. I love the honesty of good service. 5 stars.

NL
Nicolas L.
North Carolina
BMW 3 Series
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05/11/2018 Category: Service
Nicolas said he liked the service at the business and the price was fair.
This review was collected via phone interview by Customer Research Inc.

BB
Brian B.
BMW X3
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05/06/2018
Vdhivle Baseline Health Report
I appreciate the baseline vehicle health report provided that included pics. I use this to plan for future repair work when needed.

JM
Joe M.
Wilmington, NC
Mercedes-Benz E350
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05/03/2018
Customer service
Great follow-up. Hannah is a great addition to team!

EF
Ezra F.
Wilmington, NC
BMW 3 Series
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05/01/2018
Honest and thorough
Wilmington Motor Works has proven to me that they are honest,thorough and affordable more so than any other place I have taken my BMW to. I saw all positive reviews on line from other clients and also heard the same reviews from clients I met while waiting for my car to be serviced. I am only taking my car to Wilmington Motor Works from here on out. I wish I had known of them years ago for it would have saved me a few thousand dollars in repair and maintenance costs!

RT
Robert T.
North Carolina
MINI Cooper Coupe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2018 Category: Service
Robert said the business did everything they said they would do.
This review was collected via phone interview by Customer Research Inc.

TC
Travis C.
Wilmington, NC
BMW 5 Series
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04/23/2018 Category: Service
Travis said the staff was nice and did the work as they said they would. Everything worked out well.
This review was collected via phone interview by Customer Research Inc.

TB
Thomas B.
Council, NC
Mercedes-Benz S550
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018 Category: Service
Thomas said the business has always been good.
This review was collected via phone interview by Customer Research Inc.

DB
Doug B.
Bolivia, NC
BMW 3 Series
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018
Lucky to have found you!
Thanks for the work on my air conditioning. I had a cool drive home!

EA
Ed A.
North Carolina
BMW 3 Series
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018 Category: Service
Spoke with Donna. She said everything was great, and he had a good experience at the business with no issues at all.
This review was collected via phone interview by Customer Research Inc.

DS
Darin S.
Wilmington, NC
BMW 3 Series
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04/17/2018
Great Work WMW!!!!!
The crew at WMW were amazing. I have been chasing a particular problem with my car for over a year with no success and many costly repairs that I more than likely did not need. Then I heard about WMW. I stopped by the shop and Tim takes my car for a short drive and diagnoses the problem exactly within a minute or two. They made the necessary repairs and my car drives like it's brand new again. You have a new customer. Thanks WMW!!!!!!!

BF
Ben F.
Sneads Ferry, NC
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2018 Category: Service
Ben said the staff are always friendly, informative, and thorough with their service.
This review was collected via phone interview by Customer Research Inc.

RL
Robert L.
Wilmington, NC
BMW M3
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04/12/2018
Friendly, efficient Service
Up to date modern garage. I feel very confident they know how to take care of my Bimmer at an affordableprice.

GB
Glen B.
Leland, NC
Mercedes-Benz E350
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04/07/2018
Great Service
Glad to find a place I can trust with my Mercedes for servicing and maintenance. Staff was professional and friendly. Reasonable rates.