Wilmington Motor Works

The communication is great. Love the reminders and texting system. The service was very good as well. While taking it for one problem, they were able to add on inspection for me. They seemed to do great work and will use them in the future.

As always price, service and quality are consistant

Quickly diagnosed problems, explained service required, and updated continuously as services wer completed.

Very please , they are so professional everything is neat and clean and that means a lot to me I judge shops on how neat they appear before I do business with them

Will not go anywhere else

So easy to work with, staff is friendly, responsive and knowledgeable

I needed a very small part to complete the work on my Mini that is not offered by any supplier. The very small part is only offered on an all new battery cable, thankfully one of their service techs. had one and installed it. If the part could be purchased it would likely cost less that $2.00.

I would not give consideration to using any other Mini Service Co. to work on my 2015 Mini Paceman S except Wilmington Motor Works!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Ben said the staff are great and they provide a great job.

The entire team is professional from scheduling to pickup post service. The real key is the ongoing communication via online tools. Photos of specific work and full explanation to clearly understand the technician’s review. Online portal allows you to review history and pay invoice. Awesome experience each and every time!

Tim and his team have always been straight with me and done quality work. I would not hesitate sending family and friends there.

Stephen said they were no-nonsense with good diagnoses and they give good info.

We moved to Wilmington in August of 2019 and have been looking for a reputable shop for my wife's 15 X5. These guys are great. The customer service and their approach to building long term relationships shows in everything they do. This was not a normal alignment. We moved from a cold winter environment and lots of salt which caused all of our alignments bolts to be seized. They were able to get the alignment completed without causing additional issues or repairs. We will not take our car anywhere else for service.

Was easy to schedule, bring in, follow up and pay. They even have after hours pickup which made it easy. Employees are helpful and informative. A+ service!

I would recommend Wilmington Motor Works to anyone. They are so helpful and always make you feel at home. Their work is impeccable and make sure you are satisfied with their service.

Excellent customer service.