Reviews
BC
Beth C.
Wilmington, NC
BMW 3 Series

04/15/2021
Great service
The communication is great. Love the reminders and texting system. The service was very good as well. While taking it for one problem, they were able to add on inspection for me. They seemed to do great work and will use them in the future.
Recommended
RL
Ray L.
Wilmington, NC
BMW 3 Series

04/13/2021
Do what they say, say what they mean
As always price, service and quality are consistant
Recommended
DM
Donald M.
Jacksonville, NC
BMW 5 Series

04/12/2021
Professional and courteous
Quickly diagnosed problems, explained service required, and updated continuously as services wer completed.
Recommended
Verified Customer
Atkinson, NC
BMW M6

04/10/2021
They explain everything so well
Very please , they are so professional everything is neat and clean and that means a lot to me I judge shops on how neat they appear before I do business with them
Recommended
AB
Andrea B.
Willard, NC
MINI Cooper Coupe

04/10/2021
always quick and good work.
Will not go anywhere else
Recommended
Verified Customer
MINI Cooper Hardtop

04/05/2021
Great team
So easy to work with, staff is friendly, responsive and knowledgeable
Recommended
LD
Leon D.
Hampstead, NC
MINI Cooper Paceman

04/03/2021
Superior Service and all employees are dedicated to Superior Service!
I needed a very small part to complete the work on my Mini that is not offered by any supplier. The very small part is only offered on an all new battery cable, thankfully one of their service techs. had one and installed it. If the part could be purchased it would likely cost less that $2.00.
I would not give consideration to using any other Mini Service Co. to work on my 2015 Mini Paceman S except Wilmington Motor Works!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would not give consideration to using any other Mini Service Co. to work on my 2015 Mini Paceman S except Wilmington Motor Works!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Recommended
BB
Ben B.
Rocky Point, NC
BMW 325i

04/03/2021
Category:
Service
Ben said the staff are great and they provide a great job.
Recommended
TT
Teresa T.
Wilmington, NC
BMW 3 Series

04/02/2021
Excellent Service and Communication
The entire team is professional from scheduling to pickup post service. The real key is the ongoing communication via online tools. Photos of specific work and full explanation to clearly understand the technician’s review. Online portal allows you to review history and pay invoice. Awesome experience each and every time!
Recommended
JB
Jeb B.
Maple Hill, NC
04/02/2021
2014 B7 Alpina
Tim and his team have always been straight with me and done quality work. I would not hesitate sending family and friends there.
Recommended
SP
Stephen P.
Wilmington, NC
BMW X5

03/30/2021
Category:
Service
Stephen said they were no-nonsense with good diagnoses and they give good info.
Recommended
BR
Brian R.
Wilmington, NC
BMW X5

03/29/2021
2015 BMW X5 Alignment
We moved to Wilmington in August of 2019 and have been looking for a reputable shop for my wife's 15 X5. These guys are great. The customer service and their approach to building long term relationships shows in everything they do. This was not a normal alignment. We moved from a cold winter environment and lots of salt which caused all of our alignments bolts to be seized. They were able to get the alignment completed without causing additional issues or repairs. We will not take our car anywhere else for service.
Recommended
KS
Karen S.
Wilmington, NC
MINI Cooper Hardtop

03/28/2021
Great communication
Was easy to schedule, bring in, follow up and pay. They even have after hours pickup which made it easy. Employees are helpful and informative. A+ service!
Recommended
JM
Jane M.
Wilmington, NC
BMW X3

03/19/2021
Great service and friendly people
I would recommend Wilmington Motor Works to anyone. They are so helpful and always make you feel at home. Their work is impeccable and make sure you are satisfied with their service.
Recommended
JB
Judy B.
Wilmington, NC
BMW 3 Series

03/18/2021
Customer service
Excellent customer service.
Recommended