Wilmington Motor Works


Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

787 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review 3 days ago
Judy P. on 08/01/2016
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"Disappointed in Service!"
I'm disappointed because I had my car in for an oil filter change and that didn't happen. A month later my oil light came on and my oil was 2 1/2 quarts low. I was furious because I paid for that service and someone decided to not do it and charge me anyway. I don't know if it was intentional or just over look by err. Prior to this event, I had all my trust in Wilmington Motor Works but I'm afraid you will have to earn my trust all over again.
Vehicle: Mercedes-Benz E300
Service Date: 06/27/2016
Review Created: 08/01/2016 10:48 AM
Tim G. at Wilmington Motor Works responded on 08/19/2016

Hi Judy, Im glad we were able to speak and get back on the same page.  Will be happy to help with the Mercedes in the future!


Dan Vinson

Janet W. on 04/14/2016
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Spoke with Glenn. He said this business was very expensive.
Vehicle: BMW X5
Category: Service
Service Date: 04/07/2016
Review Created: 04/14/2016
This review was collected via phone interview by Customer Research Inc.
Mahmoub A. on 11/30/2015
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Mahmoub said this business was not able to fixed his vehicle for the first time. He took his vehicle there and the problem came back so he took it back and the employees at this business said it was something else.
Vehicle: BMW 335xi
Category: Service
Service Date: 11/10/2015
Review Created: 11/30/2015
This review was collected via phone interview by Customer Research Inc.
Wayne J. on 11/05/2015
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"its Okay.I didnt get what I want..You get what you pay for."
To high
Vehicle: BMW 750Li
Service Date: 11/03/2015
Review Created: 11/05/2015 12:15 PM
Displaying all 4 Review