Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

884 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review 2 days ago

Reviews


JP
Judy P.
Rocky Point, NC
Mercedes-Benz E300
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
08/01/2016
Disappointed in Service!
I'm disappointed because I had my car in for an oil filter change and that didn't happen. A month later my oil light came on and my oil was 2 1/2 quarts low. I was furious because I paid for that service and someone decided to not do it and charge me anyway. I don't know if it was intentional or just over look by err. Prior to this event, I had all my trust in Wilmington Motor Works but I'm afraid you will have to earn my trust all over again.
Tim G. from Wilmington Motor Works responded on 08/19/2016

Hi Judy, Im glad we were able to speak and get back on the same page.  Will be happy to help with the Mercedes in the future!


Dan Vinson


JW
Janet W.
Wilmington, NC
BMW X5
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
04/14/2016 Category: Service
Spoke with Glenn. He said this business was very expensive.
This review was collected via phone interview by Customer Research Inc.

MA
Mahmoub A.
Whiteville, NC
BMW 335xi
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
11/30/2015 Category: Service
Mahmoub said this business was not able to fixed his vehicle for the first time. He took his vehicle there and the problem came back so he took it back and the employees at this business said it was something else.
This review was collected via phone interview by Customer Research Inc.

WJ
Wayne J.
Wilmington, NC
BMW 750Li
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
11/05/2015
its Okay.I didnt get what I want..You get what you pay for.
To high