Business Solutions

AP

ALEX PRAVEEN

Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(8 reviews)
69
Send a Message to ALEX

BT
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Billy T.
Royse City, TX
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/04/2022
Service Type: Maintenance
verified customer Verified Customer
5
Category: Service
Oil change
I've gotten to our change for my 2022 Hyundai Sonata since I bought it there a clay Cooley Hyundai of Rockwall it was okay. Oil change I guess I did not wash my vehicle nor did they vacuum it out
Darold L O. from Clay Cooley Hyundai Of Rockwall responded on 04/04/2022

I would like to thank you for taking the time to complete our survey and the great 5 star review you gave our service department and your kind words regarding the staff here. We strive to deliver a positive 5 star experience to all of our clients on every visit.

Thank You
Darold Ohlemacher
Parts/Service Director
Clay Cooley Rockwall Hyundai
214-923-1028

Employees worked with

Verified Customer
Mineola, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Service
Very pleasant experience when I take my car in for service/maintenance. I gladly drive the 1.5 hour trip for good customer service.
STEVE B., Service Manager from Clay Cooley Hyundai Of Rockwall responded on 03/15/2022

Kristi, I would like to thank you for taking the time to complete our survey and the great 5 star review you gave our service department. We strive to deliver a positive 5 star experience to all of our clients on every visit. When our clients leave happy that makes our whole team happy. Again, thank you.

Steve Bentley
Rockwall Hyundai/Genesis
Service/Parts Director
972-722-6365
sbentley@comeseeclay.com

Verified Customer
Rockwall, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/26/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Great Service !
Great service will come back again !
Darold L O. from Clay Cooley Hyundai Of Rockwall responded on 01/26/2022

I am glad that our team provided you with 5 star service. We look forward to seeing you at your next service appointment.

Thank you,
Darold Ohlemacher
Service Director


AD
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Anthony D.
Terrell, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/06/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Support after sale is excellant!
The concern for me is never before the purchase it's always how will we be honored after the purchase. There was a funny sound coming from the front end which ended up being a couple of loose bolts they stuck with it until they found it and fixed it. That was a true test and passed with flying colors. Very happy
Darold L O. from Clay Cooley Hyundai Of Rockwall responded on 12/07/2021

I am glad that our team provided you with 5 star service. We look forward to seeing you at your next service appointment.

Thank you,
Darold Ohlemacher
Service Director


KS
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Kathleen S.
Dallas, TX
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/22/2021
verified customer Verified Customer
10
Category: Service
Follow Up
I had a concern and Darold called me to address it. Very niece and professional.

Verified Customer
Mesquite, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Great customer service
Very professional and helpful
PHILIP B. from Clay Cooley Hyundai Of Rockwall responded on 11/20/2021

I am glad that our team provided you with 5 star service. We look forward to seeing you at your next service appointment.

Thank you,
Darold Ohlemacher
Service Director


KS
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Kathleen S.
Dallas, TX
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/22/2021
verified customer Verified Customer
10
Category: Service
Follow Up
I had a concern and Darold called me to address it. Very niece and professional.

Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/18/2021
Service Type: Repair
6
Category: Service
Maintenance
No appointments can be made at this time. That's hard. I was there for 3 hours.
Darold L O. from Clay Cooley Hyundai Of Rockwall responded on 11/19/2021

I would like to apologize for the delay in getting your car taken care of, I would like to visit with you 
about this. Could you give me a call at your convenience.


Thank You
Darold Ohlemacher
Parts and Service Director
214-923-1028


Verified Customer
Forney, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/29/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Easy in and out!
Jennifer in service recommended the optimal time to bring the car in for excellent service and shorter waiting time. She was spot on!
Darold L O. from Clay Cooley Hyundai Of Rockwall responded on 10/29/2021

I am so glad that my team provided you with 5 star service. We look forward to seeing you at your next service appointment.

Thank you,
Darold Ohlemacher
Service Director
214-923-1023


Verified Customer
Forney, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
70k maintenance
Quick and easy with great service.
Darold L O. from Clay Cooley Hyundai Of Rockwall responded on 10/18/2021

I am happy to hear we provided you with five star service, as we value each and every customer.
Thank you for your time and you 5 star review.

Darold Ohlemacher
Service Director
2149231028

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