Business Solutions

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DAYTON P DIORIO

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(22 reviews)
74
Send a Message to DAYTON P

Verified Customer
Royse City, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Good day.
Always a good day at Clay Cooley, they do it right or they will make it right.
Darold L O. from Clay Cooley Hyundai Of Rockwall responded on 04/04/2022

I would like to thank you for taking the time to complete our survey and the great 5 star review you gave our service department and your kind words regarding the staff here. We strive to deliver a positive 5 star experience to all of our clients on every visit.

Thank You
Darold Ohlemacher
Parts/Service Director
Clay Cooley Rockwall Hyundai
214-923-1028

Employees worked with

MS
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Michael S.
Rockwall, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Great customer care continues.
When uninformed lack-luster service is the general rule in this era, it is very refreshing to find customer-centered experienced and informed people who listen, analyze and determine the best choice for your vehicle. That is exactly what my experience continues to be at Clay Cooley Hyundai in Rockwall. Thank you, as always.
STEVE B., Service Manager from Clay Cooley Hyundai Of Rockwall responded on 03/21/2022

I would like to thank you for taking the time to complete our survey and the great 5 star review you gave our service department and your kind words regarding the staff here. We strive to deliver a positive 5 star experience to all of our clients on every visit. When our clients leave happy that makes our whole team happy. Again, thank you.

Steve Bentley
Rockwall Hyundai/Genesis
Service/Parts Director
972-722-6365
sbentley@comeseeclay.com
Employees worked with

Verified Customer
Rockwall, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Great Service
I was able to be seen without an appointment. While I was waiting for my vehicle, an unexpected hail storm arrived and they said they would keep my vehicle in the shop for me until it stopped, which I was really grateful for. The staff is always friendly and helpful. 10/10 would recommend
STEVE B., Service Manager from Clay Cooley Hyundai Of Rockwall responded on 03/18/2022

I would like to thank you for taking the time to complete our survey and the great 5 star review you gave our service department and your kind words regarding the staff here. We strive to deliver a positive 5 star experience to all of our clients on every visit and sometimes that means going above and beyond the norm like the unexpected weather and protecting your vehicle. When our clients leave happy that makes our whole team happy. Again, thank you.

Steve Bentley
Rockwall Hyundai/Genesis
Service/Parts Director
972-722-6365
sbentley@comeseeclay.com
Employees worked with

Verified Customer
Mineola, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Service
Very pleasant experience when I take my car in for service/maintenance. I gladly drive the 1.5 hour trip for good customer service.
STEVE B., Service Manager from Clay Cooley Hyundai Of Rockwall responded on 03/15/2022

Kristi, I would like to thank you for taking the time to complete our survey and the great 5 star review you gave our service department. We strive to deliver a positive 5 star experience to all of our clients on every visit. When our clients leave happy that makes our whole team happy. Again, thank you.

Steve Bentley
Rockwall Hyundai/Genesis
Service/Parts Director
972-722-6365
sbentley@comeseeclay.com

Verified Customer
Princeton, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2022
Service Type: Repair
verified customer Verified Customer
9
Category: Service
Great!
Personalized, friendly service with smiles all around.
STEVE B., Service Manager from Clay Cooley Hyundai Of Rockwall responded on 03/12/2022

I would like to thank you for taking the time to complete our survey and the great 5 star review you gave us. I also appreciate your kind words regarding my staff. When our clients leave happy that makes our whole team happy. Again, thank you.

Steve Bentley
Rockwall Hyundai/Genesis
Service/Parts Director
972-722-6365
sbentley@comeseeclay.com
Employees worked with

Verified Customer
Quitman, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
GREAT
5 STARS
PHILIP B. from Clay Cooley Hyundai Of Rockwall responded on 02/24/2022

I am glad that our team provided you with 5 star service. We look forward to seeing you at your next service appointment.

Thank you,
Darold Ohlemacher
Parts and Service Director


Verified Customer
Quitman, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
GREAT
5 star service
Darold L O. from Clay Cooley Hyundai Of Rockwall responded on 02/09/2022

I am glad that our team provided you with 5 star service. We look forward to seeing you at your next service appointment.

Thank you,
Darold Ohlemacher
Parts and Service Director
214-923-1028


MS
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Michael S.
Rockwall, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Continued superior service.
Now on my second Hyundai. Although I’m very impressed with the car quality, itself, it is the reliability and consistency of the service that was the deciding factor which brought me back.
As with any company, service is not a machine; it is the people.
Clay Cooley Hyundai continues to have the right people in the right place.
Service remains stellar. Philip and Dayton keep that standard intact.
Darold L O. from Clay Cooley Hyundai Of Rockwall responded on 02/01/2022

I am glad that our team provided you with 5 star service. We look forward to seeing you at your next service appointment.

Thank you,
Darold Ohlemacher
Parts and Service Director
214-923-1028


TM
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Terry M.
Lavon, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Outstanding Dealership!
Still after 10 years I always receive outstanding service!
Darold L O. from Clay Cooley Hyundai Of Rockwall responded on 02/01/2022

I am glad that our team provided you with 5 star service. We look forward to seeing you at your next service appointment.

Thank you,
Darold Ohlemacher
Parts and Service Director
214-923-1028

Employees worked with

DB
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Debra B.
Rockwall, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Great service and great people!
All of the personnel at my Hyundai dealership are wonderful! They take care of me and my vehicle!
Darold L O. from Clay Cooley Hyundai Of Rockwall responded on 01/31/2022

I am glad that our team provided you with 5 star service. We look forward to seeing you at your next service appointment.

Thank you,
Darold Ohlemacher
Parts and Service Director
214-923-1028

Employees worked with

DD
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Dayton D.
Quitman, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
GREAT
EASY AND QUICK
Darold L O. from Clay Cooley Hyundai Of Rockwall responded on 01/29/2022

I am glad that our team provided you with 5 star service. We look forward to seeing you at your next service appointment.

Thank you,
Darold Ohlemacher
Parts and Service Director
214-923-1028


SH
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Stephen H.
Rockwall, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Timely service!!
The service department quickly supported my auto repair issue and were able to press on bearings for my son’s 2016 Hyundai Elantra within one hour. I’m extremely happy with the service.
Darold L O. from Clay Cooley Hyundai Of Rockwall responded on 01/12/2022

I am glad that our team provided you with 5 star service. We look forward to seeing you at your next service appointment.

Thank you,
Darold Ohlemacher
Service Director
214-923-1028

 


JR
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James R.
Kaufman, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/27/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Great experience.
I have been to other Hyundai dealerships, Terrell, who made promises and never followed through after several contacts. A friend recommended Cooley Hyundai of Rockwell and we have never regretted it. The staff have always been up front and honest. Customer for life.
Darold L O. from Clay Cooley Hyundai Of Rockwall responded on 12/28/2021

I am glad that our team provided you with 5 star service. We look forward to seeing you at your next service appointment.

Thank you,
Darold Ohlemacher
Service Director
214-923-1028

Employees worked with

CH
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Clyda H.
Rockwall, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/26/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Clay Cooley Rockwall
Excellent service with knowledgeable and experienced professionals and technicians! Trustworthy establishment to meet the customer’s needs! Clean and well maintained facility.
Darold L O. from Clay Cooley Hyundai Of Rockwall responded on 12/27/2021

I am glad that our team provided you with 5 star service. We look forward to seeing you at your next service appointment.

Thank you,
Darold Ohlemacher
Service Director
214-923-1028

Employees worked with

Verified Customer
Greenville, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/22/2021
Service Type: Maintenance
verified customer Verified Customer
9
Category: Service
Great service
I drive 45 minutes to have my car serviced here because they have always been dependable, timely and courteous
Darold L O. from Clay Cooley Hyundai Of Rockwall responded on 12/27/2021

I am glad that our team provided you with 5 star service. We look forward to seeing you at your next service appointment.

Thank you,
Darold Ohlemacher
Service Director
214-923-1028

Employees worked with

Verified Customer
Wylie, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
ALL HYUNDAI dealers are awesome
Missouri, Texas and everywhere between and beyond
Darold L O. from Clay Cooley Hyundai Of Rockwall responded on 12/14/2021

I am glad that our team provided you with 5 star service. We look forward to seeing you at your next service appointment.

Thank you,
Darold Ohlemacher
Service Director
214-923-1028

Employees worked with

AD
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Anthony D.
Terrell, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/06/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Support after sale is excellant!
The concern for me is never before the purchase it's always how will we be honored after the purchase. There was a funny sound coming from the front end which ended up being a couple of loose bolts they stuck with it until they found it and fixed it. That was a true test and passed with flying colors. Very happy
Darold L O. from Clay Cooley Hyundai Of Rockwall responded on 12/07/2021

I am glad that our team provided you with 5 star service. We look forward to seeing you at your next service appointment.

Thank you,
Darold Ohlemacher
Service Director


FG
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Frank G.
Mesquite, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/04/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Top Notch Service
Rockwall Hyundai customer service advisor Dayton D.was absolutely 💯👌 superb .
Made our vehicle repair flawless .
Thank you !!!
Mr and Mrs F. Gonzales.
Darold L O. from Clay Cooley Hyundai Of Rockwall responded on 12/06/2021

I am glad that our team provided you with 5 star service. We look forward to seeing you at your next service appointment.

Thank you,
Darold Ohlemacher
Service Director

Employees worked with

CB
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Clarence B.
Hamilton, TX
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/02/2021
Service Type: Repair
verified customer Verified Customer
2
Category: Service
Took 2.5 hours to change the oil
Slow
Darold L O. from Clay Cooley Hyundai Of Rockwall responded on 12/02/2021

I would like to apologize for the delay in getting your car taken care of, I would like to visit with you 
about this. Could you give me a call at your convenience.


Thank You
Darold Ohlemacher
Parts and Service Director
214-923-1028

Employees worked with

AT
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Antonio T.
Rowlett, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2021
Service Type: Maintenance
verified customer Verified Customer
9
Category: Service
Oil Change
Keep up the good service
And the complimentary car wash.
PHILIP B. from Clay Cooley Hyundai Of Rockwall responded on 11/20/2021

I am glad that our team provided you with 5 star service. We look forward to seeing you at your next service appointment.

Thank you,
Darold Ohlemacher
Service Director

Employees worked with
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