BK

BRADLY KNOBLOCH

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(275 reviews)
78

PC
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Pasqual C.
Birmingham, AL
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
warranty and maintenance
Scheduled in Santa Fe for air condition warranty and also while there had oil changed, tires rotated and fuel system cleaned. All was done in one day in a timely manner. Could not ask for more! Great job!
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 02/26/2018 01:26 PM

Thank you for the wonderful comments Pasqual.

Joe Bajalia
Service Manager
Tameron Hyundai

RR
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Richard R.
Birmingham, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Richard
Difficult to talk to anyone in service
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 02/24/2018 06:18 AM

Thank you for the five star survey.

Joe Bajalia
Service Manager
Tameron Hyundai

Verified Customer
Pleasant Grove, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Review
It was great
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 02/22/2018 11:59 AM

Thank you for the survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with

Verified Customer
Lilburn, GA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/21/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Did not locate the problem and added on unnecessary services
Very disappointed. Won’t be back.
Not Recommended
JOE B., Service Manager from Tameron Hyundai responded on 02/21/2018 02:37 PM

We did locate the issue and repairs were declined. Your service advisor went over primary concern and cost and any other area's of concern and or recommendations.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with

NP
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Nancy P.
Birmingham, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Always courteous and helpful and do what they say they will do.
Best dealership I have ever dealt with.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 02/20/2018 11:50 AM

Thank you very much for the comment Nancy.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with

DH
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David H.
Birmingham, AL
2016 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Great Service
They provided a shuttle service, which made the experience so much better.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 02/18/2018 12:05 PM

Thank you for your business David.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with

BC
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Bobby C.
Columbiana, AL
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/15/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
There Must Be Follow Trhough When Customer Expectations are Created
I am no longer confident that the cost of having routine service performed by the dealership is a good value. I am answering "no" to the question below, "Would you recommend this business to a friend," based on my most recent visit; however, I still value the relationship I have with people like Randall McAdory and could easily change my mind.
Not Recommended
JOE B., Service Manager from Tameron Hyundai responded on 02/15/2018 12:51 PM

Thank you for the feedback Mr. Cardwell. I will speak to our staff about some processes we can put in place to better serve you.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with

TS
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Tejinder S.
Birmingham, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Good customer service
Five stars
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 02/10/2018 05:51 PM

Thank you for the five stars Tejinder.

Joe Bajalia
Service Manager
Tameron Hyundai

Verified Customer
Birmingham, AL
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
timely service
They are attentive, the service is usually done quickly or in a reasonable time
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 02/07/2018 05:44 AM

Thank you for the five star survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with

JD
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Jefferson D.
Birmingham, AL
2017 Hyundai Ioniq Hybr
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Best Hyundai service center and dealer in the BHAM metro!
Fantastic group of service representatives and fantastic service manager. Went above and beyond to get my vehicle repaired and in working order. It can't be overstated how awesome the guys and gals at Tameron Hyundai are! Thanks Tameron for always being five star service and care throughout the buying process as well as the servicing process. My family appreciates you all greatly!
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 02/01/2018 10:15 AM

Jefferson

We are grateful to have you as our customer. So glad you are enjoying your vehicle. We will always be here for you if you need us. Thank you for the kind words.

Joe Bajalia
Service Manager
Tameron Hyundai

KP
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Kathy P.
Birmingham, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Excellent Service as Always!
From the scheduler, to the in-service manager and representative, to the service technician...a perfect experience.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 01/24/2018 11:02 AM

Thank you for the wonderful survey Kathy.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with

Verified Customer
Birmingham, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/19/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Personal attention
Pleasant personal service
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 01/19/2018 09:14 AM

Thank you

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with

CR
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Cynthia R.
Birmingham, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2017
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great customer service
The best customer service by far. Not only with service but over all. Every time I come in I’m always greeted with hi Mrs Reynolds
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 12/28/2017 03:42 PM

Thank you for the wonderful survey Cynthia.

Joe Bajalia
Service Manager
Tameron Hyundai

LM
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Linda M.
Birmingham, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2017
Service Type: Repair
verified customer Verified Customer
Category: Service
Time completed was great
The service needed was done in a timely manner but the cost was equal to the parts which seemed a little excessive to me.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 12/19/2017 06:16 AM

Thank you for the five star survey Linda.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with

Verified Customer
Springville, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2017
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great again
Second service and another good experience. One thing is for certain, it doesn’t appear that people are hating their jobs and just putting on a face. What a pleasure and very accommodating when it came time to schedule! Perfect. I will recommend to all. I’m from out of state, new to Alabama but from a Hyundai family. This is our 7th!
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 12/19/2017 06:15 AM



I just wanted to Thank You for the wonderful survey. It is our pleasure to serve you. We look forward to seeing you again in the future.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with

PX
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Peng X.
Birmingham, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/15/2017
Service Type: Repair
verified customer Verified Customer
Category: Service
Professional repair
It is first time I take my car service here. The service is quick and professional and efficient. The sensor under passenger seat does not work. They help me take for a change for free. Very nice.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 12/15/2017 03:31 PM

Thank you for your business Peng. We look forward to seeing you again in the future.

Joe Bajalia
Service Manager
Tameron Hyundai

BM
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Billy M.
Sylacauga, AL
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/14/2017
Service Type: Repair
verified customer Verified Customer
Category: Service
mcdowell
Excellent Service
Recommended
Employees worked with

RF
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Ronald F.
Birmingham, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/29/2017
Service Type: Maintenance
verified customer Verified Customer
Category: Service
5 STAR
Your service manager Joe is very helpful
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 11/30/2017 05:45 AM

It is always a pleasure to serve you Ronald. I am thank ful to have you as our customer.

Joe Bajalia
Service Manager
Tameron Hyundai

LJ
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Laconia J.
Shannon, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/27/2017
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Timeliness
They were through with my car before I could really get situated. I was so pleased
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 11/28/2017 11:01 AM

Thank you so much for the 5 star survey Laconia.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with

JD
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Jefferson D.
Birmingham, AL
2017 Hyundai Ioniq Hybr
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/26/2017
Service Type: Repair
verified customer Verified Customer
Category: Service
2017 Hyundai Ioniq Hybrid
Purchased my 17' ionic and two weeks later o2 sensor went bad. Service department went above and beyond to locate a Hyundai service rental which was extremely appreciated. (I'm a single dad.) Hyundai's warranty covered all repair work and my dealer service rental. Thankful for their team of professionals because they got my new car back to me in a timely manner with quality communication and work.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 11/27/2017 06:10 AM

Thank you for the 5 star survey Jefferson.

Joe Bajalia
Service Manager
Tameron Hyundai
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