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BK

BRADLY KNOBLOCH

Tameron Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(275 reviews)
78

Reviews of BRADLY KNOBLOCH

LW
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Lara W.
Hoover, AL
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/27/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Service on Santa Fe
Good and prompt service.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 07/28/2017 08:18 AM

That's what we aim to provide. Thank's for the 5 star survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
BK
BRADLY KNOBLOCH
RO
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Rodger O.
Hoover, AL
2016 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Fixed a problem with auto lights
Replaced multi-function switch to fix my 2016 Genesis. Only took a couple of hours. Everything is working well now.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 07/26/2017 06:05 AM

Great.. Thank you for the wonderful survey.

Joe Bajalia
Service Manager
Tameron Hyundai
JOE B., Service Manager from Tameron Hyundai responded on 07/26/2017 11:22 AM

Great ! Please don't hesitate to call us if you have any other concerns in the future.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
BK
BRADLY KNOBLOCH
RF
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Richard F.
Columbiana, AL
2014 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/21/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Service appointment for noise at rear of car.
Friendly greeting, found and corrected alignment and tire wear problem.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 07/21/2017 06:52 AM

Thank you.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
BK
BRADLY KNOBLOCH
AB
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Adrain B.
Calera, AL
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Outstading Service
Quick turn around. Extremely happy with the work done! A++
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 07/13/2017 06:44 AM

Thank you for the wonderful comments.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
BK
BRADLY KNOBLOCH
LG
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Leaann G.
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Very friendly- keep you informed of what is going on with your vehicle.
Great service!
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 07/12/2017 09:56 AM

It is always a pleasure to see you Leaann.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
BK
BRADLY KNOBLOCH
PF
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Preston F.
Montgomery, AL
2012 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
P Franklin
Great Service Department
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 07/12/2017 09:27 AM

Thank you for the wonderful comment on the survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
BK
BRADLY KNOBLOCH
LS
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Leah S.
Mountain Brook, AL
2016 Hyundai Tucson
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/04/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Waited forty minutes past my appointment time for anyone to help
Unbelievably slow service and terrible customer interaction
Not Recommended
JOE B., Service Manager from Tameron Hyundai responded on 07/06/2017 06:29 AM

Thank you for taking the time to tell us about your experience at TAMERON HYUNDAI. We appreciate your feedback since it helps us improve our service and your experience.




Sincerely,
JOE BAJALIA
jbajalia@tameron.com

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
BK
BRADLY KNOBLOCH
PK
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Peter K.
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
$79.00 to $616.00 and no complaint
I have missed a lot of scheduled appointments. I needed a headlight replaced and told Bill to go over my car and tell me what I needed. Lamp bulb was about $79.00. I have 89,000 miles, so I knew I needed a few things. My total bill was $616.00. That was a bargain considering how long I went with the car unattended. He convinced me I needed the work without overselling me. I am a retired salesman, so I know when someone is just adding on. A couple of things I waited to do. I left satisfied plus Hyundai sent me a coupon worth $99.00 which I applied to my bill. Thanks Bill and Hyundai for the coupon.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 06/17/2017 07:36 AM

Mr. Kimrough

I wanted to say Thank You for your business. Bill is an outstanding person and I am honored to work with him. We strive to give all of our customer's out best because that's what we expect. It looks like Bill did just that. We are thank full to have you as part of our family and look forward to seeing you again in the future.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
BK
BRADLY KNOBLOCH
AC
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Alexis C.
Birmingham, AL
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Matt Austin
My experience at this dealership in the service department has always been pleasant. It makes it not so hard for when it's time to pay!
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 06/16/2017 01:48 PM

Thank you for the 5 star survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
BK
BRADLY KNOBLOCH
Verified Customer
Pleasant Grove, AL
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/15/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great people great service
Great people great service
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 06/16/2017 09:45 AM

Thank you.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
BK
BRADLY KNOBLOCH
JW
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Jana W.
Birmingham, AL
2016 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/15/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Care about the customer
Everyone is friendly and try to settle problems quickly and effectively
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 06/16/2017 08:56 AM

Thank you for the wonderful compliment. Please don't hesitate to contact us if you need anything at all.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
BK
BRADLY KNOBLOCH
RO
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Rodger O.
Hoover, AL
2016 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Tameron Hyundai Does a good job with maintenance on my Hyundai Genesis
Tameron changed my oil on my car without an appointment. It was done quickly and correctly. I needed this oil change before a trip I was planning. I was also glad that they checked all the other wear items before my trip.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 06/01/2017 06:19 AM

It is our pleasure to serve you Mr. Olson. Thank you for your business and we hope to see you soon.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
BK
BRADLY KNOBLOCH
Verified Customer
Mc Calla, AL
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service!
Bill was super nice and responsive. Service was done very quickly.

Highly recommend!
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 05/27/2017 07:33 AM

Mr. Ritchey

We appreciate the business and the wonderful comments on the survey. Please dont hesitate to call us if you need anything at all.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
BK
BRADLY KNOBLOCH
GT
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George T.
Hoover, AL
2016 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
People
Very Professional.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 05/23/2017 11:56 AM

George

I thank you for the kind words and 5 star survey. Don't hesitate to call us if you need anything at all.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
BK
BRADLY KNOBLOCH
Verified Customer
Brookwood, AL
2013 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service, friendly staff.
Great service, friendly staff.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 05/22/2017 06:43 AM

Thank you for the 5 star survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
BK
BRADLY KNOBLOCH
Verified Customer
Birmingham, AL
2015 Hyundai Sonata
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
05/18/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service department closed with my car still there
2nd attempt to have air put into tires again promised and again not completed.
My oil change was completed, but I was. OT notified. I arrived to find service dept closed and employees gone for the night. Thankfully a sales associate helped me locate my keys and car and get through locked doors/gates
Not Recommended
JOE B., Service Manager from Tameron Hyundai responded on 05/20/2017 08:29 PM

Mrs Hudson

I appologize for any issues you had with your last visit. If this is the second time you have had an issue with your tire , you may have an underlying issue with it. Possibly a wheel sensor issue that neither one of us are aware of. In regards to a phone call, we did try calling you on Saturday. I also tried calling you when i received this survey in hopes to get down to the bottom of this. Our Saturday hours of business have not changed since we opened the facility and is posted on line , social media, and on our doors entering the service department. Please contact me or you are welcome to come by and ask for me, so that i can get down to the bottom of your tire issue. I look forward to meeting you. I want ot make sure you get 5 star service.

Sincerely

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
BK
BRADLY KNOBLOCH
Verified Customer
Birmingham, AL
2014 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/11/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service.
If you have to go ask for Randall. Very helpful. Kept me up to date every step of the way
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 05/11/2017 11:15 AM

Thank you for the kind words.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
BK
BRADLY KNOBLOCH
Verified Customer
Birmingham, AL
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/11/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
People-Joe in service always takes great care of us
5 out of 5 stars
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 05/11/2017 11:12 AM

It is my pleasure to serve . Thank you for giving us the opportunity to service your vehicle.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
BK
BRADLY KNOBLOCH
RB
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Richard B.
Birmingham, AL
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly and good service.
Rick B
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 05/09/2017 05:26 AM

Thank you

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
MA
MATT AUSTIN
BK
BRADLY KNOBLOCH
JR
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Jeffery R.
Mount Olive, AL
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/05/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Santa Fe Service
Great service department. Work is done timely. Employees are very helpful.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 05/05/2017 11:43 AM

Thank you.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
BK
BRADLY KNOBLOCH
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