BT

BRAD THOMASON

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(485 reviews)
74

TB
gravatar
The B.
Saint Charles, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Entirely satisfied
Recommended
Michael M., Express Service Advisor from St. Charles Hyundai responded on 05/18/2016 02:10 PM

Thank you for the positive review. We thank you for your business, and look forward to seeing you at your next service visit!

Michael Metz
Express Advisor
636-441-4481
Employees worked with

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service call
Courteous and fast
Recommended
Michael M., Express Service Advisor from St. Charles Hyundai responded on 05/23/2016 09:31 AM

Thank you for the 5 star review. We look forward to seeing you at you next service visit!

Michael Metz
Express Advisor
636-441-4481
Employees worked with

JF
gravatar
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service area
Excellent, quick service
Recommended
Michael M., Express Service Advisor from St. Charles Hyundai responded on 04/21/2016 03:04 PM

We thank you for your business! We look forward to seeing you at your next service visit!

Michael Metz
Express Advisor
636-441-4481
Employees worked with

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
St. Charles Hyundai Service Dept.
always willing to check out my problem or complaint (under warranty) and wash my car for me.
Recommended
Michael M., Express Service Advisor from St. Charles Hyundai responded on 04/12/2016 06:34 AM

We thank you for the 5 star review. It's our pleasure to provide you with great service!

Michael Metz
Express Advisor
636-441-4481
Employees worked with

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quick & Reliable
Servicing my vehicle at St. Charles Hyundai is always a pleasant experience. Customer Service is great! They listen and deliver in an effective & efficient manner. Thanks!!!
Recommended
Employees worked with

BB
gravatar
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Feels like I am welcomed as a friend
Accurate, fast, courteous service/repairs.
Recommended
Michael M., Express Service Advisor from St. Charles Hyundai responded on 03/23/2016 06:38 AM

We are happy to provide you with great service! We appreciate your business!

Michael Metz
Express Advisor
636-441-4481
Employees worked with

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
pleasant trip
good service--friendly personnel
Recommended
Michael M., Express Service Advisor from St. Charles Hyundai responded on 03/14/2016 05:05 AM

Thank you for the great review! We appreciate your business!

Michael Metz
Express Advisor
636-441-4481
Employees worked with

DL
gravatar
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service department
Friendly staff and great service.
Recommended
JAY B B., Service Manager from St. Charles Hyundai responded on 03/09/2016 02:26 PM

Thanks for the positive feedback. We appreciate your business!

Jay Brown
Service Manager
St Charles Hyundai
636-441-4481
jay.brown@stcharlesauto.com
Employees worked with

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
oil change
fast service
Recommended
Michael M., Express Service Advisor from St. Charles Hyundai responded on 02/26/2016 10:55 AM

Glad to hear that you had a great service visit! Thanks for the feedback.

Michael Metz
Express Advisor
636-441-4481
Employees worked with

Verified Customer
O Fallon, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hyundai
Awesome job
Recommended
Employees worked with

AE
gravatar
ARTHUR E.
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Professional Honest Service see St.Charles Hyundai
I went to another Hyundai dealer for a "free oil change" associated with a new car purchase; we they returned the car having performed unapproved upgrades(?) for additional cost and indicated several additional items were required that should be done for a new car they had delivered 3 months prior.
St. Charles Hyundai has always been friendly, courteous, honest, and professional. Everything was done right and quickly.
Recommended
Employees worked with

MF
gravatar
Michelle F.
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/06/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Michelle
super friendly associates
Recommended
Employees worked with
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.