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SureCritic / Hyundai Dealer / Tameron Hyundai / CHRIS COCHRAN
CC

CHRIS COCHRAN

Tameron Hyundai
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(258 reviews)
86

Reviews of CHRIS COCHRAN

PC
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Patricia C.
Birmingham, AL
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hyundai owner
Everything went smoothly and the service was fast and efficient.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 07/12/2016 06:31 AM

Great !

Employees worked with
CC
CHRIS COCHRAN
Verified Customer
Vestavia Hills, AL
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
15,000 mile service.
All good
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 07/11/2016 02:20 PM

Wonderful.

Employees worked with
MA
MATT AUSTIN
CC
CHRIS COCHRAN
JV
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Jeffery V.
Maylene, AL
2011 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/06/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Speed and quality of work
Good job
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 07/07/2016 10:08 AM

Wonderful.

Employees worked with
MA
MATT AUSTIN
CC
CHRIS COCHRAN
HL
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Harold L.
Springville, AL
2012 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service personel and sales personel.
I have been very satisfied with Tameron ever since I bought my 2012 genesis.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 07/03/2016 09:31 PM

We have also been very satisfied with you being our customer.

Employees worked with
MA
MATT AUSTIN
CC
CHRIS COCHRAN
Verified Customer
Vestavia Hills, AL
2011 Hyundai Sonata
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2016
verified customerVerified Customer
Category: Service
Great service
Wasn't super fast but very nice and did great work.
Recommended
Employees worked with
CC
CHRIS COCHRAN
Verified Customer
Vestavia Hills, AL
2011 Hyundai Sonata
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2016
verified customerVerified Customer
Category: Service
Great service
Wasn't super fast but very nice and did great work.
Recommended
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/25/2016
Service Type: Repair
Category: Service
Charged for something Hyundai should cover
I'll be seeking action
Not Recommended
JOE B., Service Manager from Tameron Hyundai responded on 06/27/2016 06:30 AM

Mr. or Mrs Cates

You had a recall for your engine and you recieved a brand new engine from Hyundai. The issue with your starter is not covered as stated before. Those guidelines are set forth by Hyundai , we simply obey there protocols. The survey you filled out giving us a low score is a direct reflection of the performance of our staff and is not associated with the decision that Hyundai has set forth. My staff did nothing wrong in your scenario. Please reconsider your last rating, and hopefully you can give us a 5 star rating. There is a consumer affairs number to Hyundai that you can call to voice your frustration about the starter . Often times they will try to help in some way. If you have any questions please dont hesitate to reach out to me and i will be glad to try to help .

Sincerley

Joe Bajalia
Tameron Hyundai
Service Manager
205-380-6250

Employees worked with
CC
CHRIS COCHRAN
MC
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Mike C.
Birmingham, AL
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
GREAT WORK BY TAMERON HYUNDAI!
Randall and the other service folks we have worked with are all very professional and courteous. They are "tops" on my list!
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 06/09/2016 01:53 PM

You are to kind Mr. CLeckler.. Thank you for your business and for the wonderful comments on the survey.

Employees worked with
CC
CHRIS COCHRAN
MM
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Michael M.
2013 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always professional and accommodating...
Friendly staff and speedy service
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 05/17/2016 12:14 PM

Thanks for the survey Mr. Morrison.

Employees worked with
CC
CHRIS COCHRAN
CR
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Calvin R.
Maylene, AL
2015 Hyundai Genesis
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/13/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The staff makes you feel like you're at home.
Great Business, great staff and great work.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 05/13/2016 03:02 PM

Great comments.

Employees worked with
MA
MATT AUSTIN
CC
CHRIS COCHRAN
DC
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David C.
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
comfortable waiting area.
excellent
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 05/03/2016 06:52 AM

Thank you.

Employees worked with
MA
MATT AUSTIN
CC
CHRIS COCHRAN
MT
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Maurice T.
Birmingham, AL
2010 Hyundai Genesis Co
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service as usual!
Always nice to come over to Tameron! Keep up the great work! Randall, Joe and the rest of the guys are the best!
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 04/25/2016 07:05 AM

Thanks for the wonderful comment .. We enjoy helping our customers.

Employees worked with
CC
CHRIS COCHRAN
JW
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Janice W.
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
service has always been fast, friendly, and efficient
Service is fast ,friendly and efficient.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 04/11/2016 06:33 AM

Could not ask for a better compliment. Thank you for your business Mrs. Walker. Dont hesitate to call us if you have any questions about your vehicle.

Joe Bajalia

Employees worked with
MA
MATT AUSTIN
CC
CHRIS COCHRAN
BS
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Brenda S.
Birmingham, AL
2011 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
friendly, fast, and efficient
Good experience
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 04/04/2016 05:15 AM

Thank you .

Employees worked with
CC
CHRIS COCHRAN
TJ
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TRAVERA J.
Birmingham, AL
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Great
Awesome
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 02/26/2016 08:15 AM

Great !.. Thats what we want to hear. Let us know if you have any questions about your vehicle.

Employees worked with
MA
MATT AUSTIN
CC
CHRIS COCHRAN
MB
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MICHAEL B.
Birmingham, AL
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Courtesy displayed by staff and amenities while waiting.
Always provide food(cookies,donuts,etc) for early customers and very friendly while conversing about issues with car.
Recommended
Employees worked with
CC
CHRIS COCHRAN
MS
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Millie S.
Birmingham, AL
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Mrs. Stanley
Excellent service
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 01/14/2016 06:25 AM

Great !  Let us know if you need anything.

Employees worked with
CC
CHRIS COCHRAN
JR
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JAMES R.
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/06/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Wait Time Experience was Exceptional
Before I owned this Hyundai I owned another brand and often made appointments for routine service (oil change and tire rotation). With the other dealer wait times of 2 hours or more were common. Tameron got me out in under one hour which was a blessing since I live 80 miles away.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 01/06/2016 11:00 AM

Great to hear Mr. Ray..Oil changes should be done in a quick and efficient manner.

Employees worked with
CC
CHRIS COCHRAN
JB
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JOSEPH B.
Pelham, AL
2010 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
The service manager, Joe.
Joe runs a great shop. Thorough, fast, efficient, and great rates.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 11/18/2015 06:04 AM

I could not ask for a better customer.  It has been a pleasure servicing your vehicle and getting to know you Mr. Billmeier. Thank you for the wonderfull comments and taking the time to fill out our survey.

Joe Bajalia
Tameron Hyundai
Service Manager

Employees worked with
CC
CHRIS COCHRAN
Verified Customer
Vandiver, AL
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/01/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
Tameron Hyundai
They are courteous, helpful and go out of their way to make sure you are comfortable.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 11/02/2015 11:10 AM

Wonderfull ...

Employees worked with
CC
CHRIS COCHRAN
TR
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TRISHA R.
Pelham, AL
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/06/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
Dropped off car at gate at night
My wife's car stopped in the middle of traffic on a Sunday afternoon. We were able to get it to the dealership and left outside the gate, they had it warranty repaired by the end of the day Monday. Very pleased with their service.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 10/09/2015 06:28 AM

Trisha

We are so pleased that your situation worked out as it did. We had the part on hand, so the repair was done in a timely manner. Dont hesitate to call us if you have any questions about your vehicle. We are here for you.

Employees worked with
CC
CHRIS COCHRAN
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