Business Solutions

CC

CHRIS COCHRAN

Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(255 reviews)
88
Send a Message to CHRIS

JK
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James K.
Birmingham, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Great service...
with a true customer orientation.
JOE B., Service Manager from Tameron Hyundai responded on 03/23/2022

It is always a pleasure to see you Mr. Kennemer.

Joe Bajalia
Service Manager
Tameron Hyundai

DM
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Dustie M.
Mobile, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Great
Thanks
JOE B., Service Manager from Tameron Hyundai responded on 03/15/2022

Thank you Dustie.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with

LS
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Laorranda S.
Randolph, AL
ReScore Review™
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/30/2021
verified customer Verified Customer
8
Category: Service
Refund for my inspection
Thankfully I was able to get a refund on my inspection. Awesome customer service.
Employees worked with

DM
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David M.
Pelham, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/25/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Great customer care!
Tameron is consistently professional, highly recommend.
JOE B., Service Manager from Tameron Hyundai responded on 11/26/2021

Thank you for the wonderful survey David.

Joe Bajalia
Service Manager
Tameron Hyundai

LS
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Laorranda S.
Randolph, AL
ReScore Review™
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/30/2021
verified customer Verified Customer
8
Category: Service
Refund for my inspection
Thankfully I was able to get a refund on my inspection. Awesome customer service.

Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/23/2021
Service Type: Repair
0
Category: Service
Half butt inspection!
Please, for the love of God, do not pay the $179 dollars for an inspection. According to Tameron my car is in excellent condition, but a local mechanic begs to differ. I had multiple SEVERE issues my car, and a few minor. If I would’ve driven my car much longer I could’ve been in a bad accident.
JOE B., Service Manager from Tameron Hyundai responded on 11/24/2021

Mrs Smitherman
You brought us your vehicle because you are having an issue with a check engine light on and not being able to fill up your vehicle with enough gas. You agreed to the ( diag fee ) to tell you  what is wrong with your car.  This is the same process and fee for every customer. We told you what is wrong and you declined having it fixed. Not sure where the confusion is. We also performed a multi point inspection on your car , where the technician makes a visual inspection of Bulbs, tires, brakes , etc. All of the recommendations for both are on your receipt. Again you paid the same price every customer pays for the same service. All of this was disclosed to you before working on your car. The diag fee is to DIAGNOSE the concern you are having with your car. This is different from the visual   inspection. 

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with

JK
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James K.
Birmingham, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/05/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Excellent, as usual.
Service is consistently good and the service staff has a much-appreciated customer focus.
JOE B., Service Manager from Tameron Hyundai responded on 11/06/2021

Thank you for the five star survey James.

Joe Bajalia
Service Manager
Tameron Hyundai

Verified Customer
Birmingham, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/15/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Fast and easy
Very easy to make an appointment. Service was quick and easy
JOE B., Service Manager from Tameron Hyundai responded on 10/15/2021

Thank you for the feedback

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with

MB
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Mary B.
Mountain Brook, AL
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/13/2021
verified customer Verified Customer
10
Category: Service
Good response
My concerns were addressed.

MB
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Mary B.
Mountain Brook, AL
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/13/2021
verified customer Verified Customer
10
Category: Service
Good response
My concerns were addressed.

Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
10/10/2021
Service Type: Maintenance
3
Category: Service
Unacceptable
The job was simple but wasn’t done right
JOE B., Service Manager from Tameron Hyundai responded on 10/10/2021

Mary
We will contact you first thing Monday to get this resolved  for you. 

Joe Bajalia
Service Manager
Tameron Hyundai
MATTHEW A. from Tameron Hyundai responded on 10/13/2021

Thank you for speaking with me today. I appreciate your willingness to re-score your survey, and your business. Please do not hesitate to call or text if there is anything else we can do for you Mary.

Thanks,
Matt Austin
Assistant Service Manager
205-314-0311


MH
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Marilyn H.
Bessemer, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service With a Smile
Very helpful technician explained exactly what would happen and the time frame.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 07/25/2021

Thank you for your business Marilyn. I really appreciate the five star survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with

WW
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Wanda W.
Mountain Brook, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/25/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service!
The way they meet you at your car, the way they explain what needs to be done, and timeliness.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 05/25/2021

It is always a pleasure to serve you Wanda. Thank you for being our customer. 

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with

PC
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Patricia C.
Hayden, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
great service
great place to purchase a vehicle
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 05/15/2021

Thank you for the survey Patricia.

Joe Bajalia
Service Manager
Tameron Hyundai

PG
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Patrick G.
Birmingham, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Exception work and service and at a fair price.
Exception work and service and at a fair price.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 05/06/2021

Thank you for the wonderful survey Patrick.

Joe Bajalia
Service Manager
Tameron Hyundai

WW
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Wanda W.
Mountain Brook, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Highly Recommend
I do highly recommend Tameron Hyundai, they are polite, courteous, and very easy to deal with.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 05/03/2021

Thank you Wanda. You are a wonderful customer. I really appreciate the survey and your business.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with

GM
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Gregory M.
Birmingham, AL
ReScore Review™
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/21/2021
verified customer Verified Customer
Category: Service
Accessability, courteousness, client satisfaction
I have always had a good experience at Tameron, including short wait times, maintenance times a care for client satisfaction.
Recommended
Employees worked with

GM
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Gregory M.
Birmingham, AL
ReScore Review™
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/21/2021
verified customer Verified Customer
Category: Service
Accessability, courteousness, client satisfaction
I have always had a good experience at Tameron, including short wait times, maintenance times a care for client satisfaction.
Recommended

Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/20/2021
Service Type: Maintenance
Category: Service
Confirmed Client
Although I did not originally purchase my vehicle at Tameron I wish that I had. Now that I am using Tameron for all maintgenence I will continue to do so.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 04/20/2021

Thank you for speaking to us today. I really appreciate the re score. 

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with

Verified Customer
Maylene, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Service
I had the best experience using this service department. I love the new way things are done with text and email to approve services that they recommend and the ones you choose to have done.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 04/08/2021

Thank you for the five star survey .

Joe Bajalia
Service Manager
Tameron Hyundai

TH
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Tara H.
Mountain Brook, AL
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2021
verified customer Verified Customer
Category: Service
Friendly Service
Brian was very helpful with my service issue.
Recommended
Employees worked with

TH
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Tara H.
Mountain Brook, AL
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2021
verified customer Verified Customer
Category: Service
Friendly Service
Brian was very helpful with my service issue.
Recommended

Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/04/2021
Service Type: Repair
Category: Service
Back ordered parts
Brian was very nice to work with in the service department. Parts being in back order for a month is totally unacceptable. I won’t ever be purchasing another Hyundai.
Not Recommended
MATTHEW A. from Tameron Hyundai responded on 03/04/2021

Thank you for your feedback and thank you for taking the time to give us a re-score. Your business means a lot to us and we want you to know that we appreciate you. Thanks again.

Matthew Austin
Assistant Service Manager
Tameron Hyundai
205-314-0311

JOE B., Service Manager from Tameron Hyundai responded on 03/05/2021

Thank you so much for the five star survey Tara.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with

Verified Customer
Pelham, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service
Very prompt. Communicates well about work that needs to be done with price before doing work. Excellent service.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 02/04/2021

Thank you for the wonderful survey Steven.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with
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