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DENNIS T ADKINS

Huffines Hyundai Plano
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(59 reviews)
65

Reviews of DENNIS T ADKINS

CM
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Clifton M.
Dallas, TX
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Excellent service!
The Huffines team take pride in providing excellent service to customers.
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 01/12/2022 03:00 PM

Clifton, thank you for taking the time to share your feedback. We appreciate it and look forward to taking care of you in the future.

Craig Ellis Service Manager 972-202-2168
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 01/12/2022 03:03 PM

Clifton, thank you for taking the time to share your feedback. We appreciate it and look forward to taking care of you in the future.

Craig Ellis Service Manager 972-202-2168
Employees worked with
DA
DENNIS T ADKINS
LR
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La R.
Dallas, TX
2020 Hyundai Tucson
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2022
verified customer Verified Customer
9
Category: Service
La Sonia Lindsey
I would like to thank Craig Ellis for reaching out to me. He didn't try to dismiss me off of the phone and he had a solution that I was happy with before we ended the call. I like to thank him and his Senior mechanic (I apologize that I don't remember his name) for assisting me when I went to meet with Mr. Ellis. Thank you for the great customer service and restoring respect back in your company.
Employees worked with
DA
DENNIS T ADKINS
Verified Customer
Plano, TX
2021 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Very Through Dealership
Great service department, quick turnaround and completed all requirements to my satisfaction
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 01/10/2022 02:09 PM

Thank you for taking the time to share your feedback. We appreciate it and look forward to taking care of you in the future.

Craig Ellis Service Manager 972-202-2168
Employees worked with
DA
DENNIS T ADKINS
GR
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Gregory R.
Dallas, TX
2021 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Recent visit to the Svc Dept
I recently brought my 2021 Sonata in for the free oil change. I was out of there sooner than expected, and everyone was courteous and professional.
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 01/10/2022 07:58 AM

Gregory, thank you for your feedback. We look forward to serving you in the future.

Craig Ellis Service Manager 972-202-2168
Employees worked with
DA
DENNIS T ADKINS
LR
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La R.
Dallas, TX
2020 Hyundai Tucson
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2022
verified customer Verified Customer
9
Category: Service
La Sonia Lindsey
I would like to thank Craig Ellis for reaching out to me. He didn't try to dismiss me off of the phone and he had a solution that I was happy with before we ended the call. I like to thank him and his Senior mechanic (I apologize that I don't remember his name) for assisting me when I went to meet with Mr. Ellis. Thank you for the great customer service and restoring respect back in your company.
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/08/2022
Service Type: Maintenance
1
Category: Service
La Sonia Lindsey Dallas ( Not Pleased)
My Hyundai Tucson wasn't even two years old when I took it to the dealership for an oil change and the service representative Dennis came out to tell me that my vehicle needs a new battery and fuel injector need to be cleaned. I asked his how so when my vehicle is not even two years old yet and they put a new engine in that is not a year old. Now I feel as a service representative it's his job to look at my vehicle service history since I've only been bringing my vehicle to Huffines of Plano. I don't appreciate that he/they were trying to con hundreds of dollars out of me. When I left the dealership I went to AutoZone to have my battery checked and it read 98% good 12 voltage. But Dennis told me that it read low cell. So I would have been out of $207.00 if I had of listened to him that doesn't include the cost for the fuel injection maintenance. That has left me in a bad head space. I am not please at all with them.
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 01/10/2022 12:04 PM

Thank you for talking with me today. We look forward to serving you in the future. 

Craig Ellis Service Manager 972-202-2168
Employees worked with
DA
DENNIS T ADKINS
CR
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Chandra R.
Garland, TX
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Exceptional
The personnel is great! From the service providers, to the mechanics, and the cashiers. Everyone is attentive to the customer. My service tech is Dennis Adkins and he’s awesome!
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 12/29/2021 05:27 AM

Chandra, thank you for taking the time to share your feedback. We appreciate it and look forward to taking care of you in future.

Craig Ellis Service Manager 972-202-2168
Employees worked with
DA
DENNIS T ADKINS
MK
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Min K.
Carrollton, TX
2022 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/24/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
2022 hyundai Santa fe
Satisfied with everything.
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 12/27/2021 05:47 AM

Min, thank you for taking the time to share your feedback. We look forward to taking care of you in the future.

Craig Ellis Service Manager 972-202-2168
Employees worked with
DA
DENNIS T ADKINS
Verified Customer
Plano, TX
2020 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/22/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Service manager did right
Service manager stepped to the plate and took care of my concern/frustration. Job well done
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 12/22/2021 11:25 AM

Thank you for taking the time to share your feedback. We appreciate it and look forward to taking care of you in the future.

Craig Ellis Service Manager 972-202-2168
Employees worked with
DA
DENNIS T ADKINS
AG
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Anthony G.
Plano, TX
2019 Hyundai Tucson
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/23/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Recommended
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/22/2021
Service Type: Maintenance
8
Category: Service
Huffines customer care gets a 5 star rating
Everybody at Huffines Hyundai of Plano care about the importance of customer care. A rare thing to find in this era. All the work is done in a timely matter so you can be on your way taking care of the things that matter most to you. 5 stars to the team at Huffines
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 12/22/2021 09:01 AM

Anthony, thank you for taking my call. 

Craig Ellis Service Manager 972-202-2168
Employees worked with
DA
DENNIS T ADKINS
Verified Customer
Dallas, TX
2019 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Quality care
I love the service I get at Huffine’s of Plano. They take excellent care of my car.
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 12/14/2021 06:24 AM

Thank you for taking the time to share your feedback. We appreciate it and look forward to taking care of you in the future.

Craig Ellis Service Manager 972-202-2168
Employees worked with
DA
DENNIS T ADKINS
CL
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Clarissca L.
Plano, TX
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/30/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
I came in for am oil change and the service was great as always
I only take my car to the Hyundai in Plano on Coit given the service is always great.
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 11/30/2021 03:15 PM

Clarissca, thank you for your feedback! We value your business and look forward to serving you again in the future.

Craig Ellis Service Manager 972-202-2168
Employees worked with
DA
DENNIS T ADKINS
NH
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Norma H.
Wylie, TX
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/29/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Wonderful customer service
I have already referred a friend and she takes her Santa Fe here for service now. She loves the service department too.
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 11/29/2021 12:59 PM

Thank you so much for taking the time to share your feedback. We really appreciate it and we look forward to taking care of you in the future.
Craig Ellis Service Manager 972-202-2168

Employees worked with
DA
DENNIS T ADKINS
Verified Customer
Irving, TX
2020 Hyundai Kona
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/17/2021
verified customer Verified Customer
10
Category: Service
Excellent
Great service. Thank you.
Employees worked with
DA
DENNIS T ADKINS
Verified Customer
Plano, TX
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/12/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Great service
So happy I chose Huffhines Hyundai to purchase and service my car.
BRANDON H., Service Director from Huffines Hyundai Plano responded on 11/15/2021 05:09 AM

We cant thank you enough for you're feedback. Please let me know if there is ever anything we can do for you. 

Brandon Henson Service Director 972-867-5000
Employees worked with
DA
DENNIS T ADKINS
Verified Customer
Irving, TX
2020 Hyundai Kona
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/17/2021
verified customer Verified Customer
10
Category: Service
Excellent
Great service. Thank you.
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/08/2021
Service Type: Repair
9
Category: Service
Good service and kind workers
Good service and kind workers.
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 11/09/2021 07:37 AM

Thank you for your feedback, we are going to start a remodel Q1 2022. We look forward to seeing you next visit. I left a voicemail to visit with you.   Thanks Craig

Craig Ellis Service Manager 972-202-2168
DENNIS T A. from Huffines Hyundai Plano responded on 11/17/2021 08:23 AM

Thanks very much for allowing us to earn your business here at Huffines Hyundai Plano service.  We hope to continue to provide excellent service. We appeciate you choosing Huffines.  Dennis Adkins Jr

Employees worked with
DA
DENNIS T ADKINS
Verified Customer
Dallas, TX
2020 Hyundai Santa Fe
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/03/2021
verified customer Verified Customer
10
Category: Service
Excellent and responsive
Huffines has excellent customer service. Dennis in service is forthright, honest and professional. This is my second car from Huffines and I will continue to make this dealership my home. If there is ever a concern, the management handles the issue immediately. Thank you!
Employees worked with
DA
DENNIS T ADKINS
SI
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Samuel I.
Lewisville, TX
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/03/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Smooth
No problems
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 11/03/2021 12:47 PM

Thank you! We appreciate  your business!

Craig Ellis Service Manager 972-202-2168
Employees worked with
DA
DENNIS T ADKINS
Verified Customer
Dallas, TX
2020 Hyundai Santa Fe
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/03/2021
verified customer Verified Customer
10
Category: Service
Excellent and responsive
Huffines has excellent customer service. Dennis in service is forthright, honest and professional. This is my second car from Huffines and I will continue to make this dealership my home. If there is ever a concern, the management handles the issue immediately. Thank you!
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/02/2021
Service Type: Maintenance
10
Category: Service
Good
My experience was excellent once I got there! However, it took 3 weeks to get an appointment for an oil change
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 11/03/2021 07:42 AM

 Thank you for your feedback. I am sorry for how long it took to get in. I left a voicemail to talk with you on your visit. Thanks Craig

Craig Ellis Service Manager 972-202-2168
Employees worked with
DA
DENNIS T ADKINS
Verified Customer
Richardson, TX
2007 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/01/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
efficient
Easy in and out of the service department.
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 11/01/2021 02:40 PM

Thank you for your feedbacka nd for your business.  We will see you next visit. 

Craig Ellis Service Manager 972-202-2168

Employees worked with
DA
DENNIS T ADKINS
Verified Customer
Frisco, TX
2016 Hyundai Veloster
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/01/2021
Service Type: Repair
verified customer Verified Customer
6
Category: Service
Service
Overall, my experience was ok. Its a long story with a very simple repair. I needed both my sunvisors replaced under warranty and so I got in tough with the dealership and got my first advisor who was nice and responded quickly, he ordered my visors but never called back. Turns out he quit and my whole service went downhill. They had the visors on hold under my name but I had to wait 2 months for an appointment to be available. So I went around for 2 months with broken visors and when my appointment finally came I was given a new advisor who was FANTASTIC! He was very nice and understanding, but said that they didn't have the visors. Thankfully he double checked and he had my visors no hand. While my advisor was great, the time it took to install 2 visors was not. It took over an hour. I knew why it took so long becasue there were other cars in front of mine that had more pressing repairs, but my "repair" would take under 2 minutes. I didn't mind the wait, but I felt it should have been shorter. At least they washed my car and did the multi-point inspection, which i know adds time, but they said that I needed a new air filter and cabin filter even though I replaced them within the last 2 months. Long reveiw but I would recommend Hyundai Plano. Just be aware the person helping you could quit at anytime and leave you high and dry.
CRAIG E., SERVICE MANAGER from Huffines Hyundai Plano responded on 11/01/2021 02:29 PM

I would like to talk to you on your previous service visit.  I left a voicemail, please call me back. 

Craig Ellis Service Manager 972-202-2168
Employees worked with
DA
DENNIS T ADKINS
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