DT

DANNY PEREZ TORRES

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(577 reviews)
81

AT
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Amron T.
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/21/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
In and out with ease
Dropped car off while the hubby and I got out for some much needed adventure. Came back to the car ready! No big pressure, this time, to do more “maintenance “ items. Grateful. Last time that was an issue, but not this time.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/21/2020 06:09 AM

 Thank you for sharing your service experience with us and we hope you enjoyed your much needed adventure. We are committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

Verified Customer
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/16/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Service Danny
You will never be disappointed or unable to resolve any car repair issues. The service advisors treat u like family , and if they can’t get it right they will keep trying until your satisfied.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/19/2020 05:50 AM

 Thank you for taking the time to share your service experience with us and your kind words. We are committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

MS
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Michael S.
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Customer Service
Online service scheduling, customer service, cleanliness of service department waiting room, reliable technical work.
Recommended
CHERYL B. from Hyundai of St. Augustine responded on 10/02/2020 12:45 PM

Thank you for sharing your service experience with us and the 5 star rating. We are committed to keeping you safe while exceeding your expectations.

 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People" 
Employees worked with

JP
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John P.
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/30/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
friendly good service
lot better friendly
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/30/2020 01:01 PM

 Thank you for sharing your service experience with us and we sincerely appreciate your continued loyalty to Hyundai of St Augustine. We are committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Verified Customer
Saint Augustine, FL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/21/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Shine
Nice environment in waiting room. Drinks? Snacks, tv, wireless provided. Staff friendliness & help. Comfort to sit & read nice magazines. Rest, comfort & smile.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/22/2020 02:50 PM

 Thank you for sharing your service experience with us. We are committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

VB
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Vicki B.
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/16/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
exceptional service
I have been a Hyundai custormer for almost 10 years....it was the reason my new car is another Hyundai. Service has always been excellent and the personnel have always been courteous and informative.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/17/2020 05:14 AM

 We greatly appreciate your kind words and continued loyalty to Hyundai of St Augustine. We are committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

VF
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Vincent F.
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/14/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Happy, Long-Time Customer
Don’t buy or service your Hyundai anywhere else!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/15/2020 05:18 AM

 We greatly appreciate you taking the time to share your service experience and kind words with us. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

RS
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Robert S.
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/14/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
It's fine
daughter said back seat etc wasn't vacuumed.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/15/2020 05:17 AM

 Thank you for taking the time to share your service experience with us. We are committed to keeping you safe while exceeding your expectations. In order to save time,  our complimentary wash it only includes the front seating area being vacuumed. 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

RO
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Rhonda O.
Saint Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/13/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good service
Hyundai provides good service for a fair price. Very consistent.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/14/2020 12:02 PM

 We thank you for taking the time to share your service experience with us and the 5 star rating. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

BT
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Bruce T.
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service!
They got us in quickly. Danny remembered us and he and Kelso got our brakes fixed!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/31/2020 05:30 AM

 Thank you for taking the time to share your service experience with us and your kind words. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

JP
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John P.
Palm Coast, FL
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/28/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
lock on door
please talk guy scott dont be pushy . one new guy work service scare to work people with disable need to have a talk with look diffent walk diffent
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/28/2020 09:41 AM

 Thank you for taking the time to share your service experience with us and for bringing this to our attention. Danny will be following up with you shortly so we can get this addressed. We value you and our sincere apologies for the salesman being pushy and we will notify the sales managers. We are committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/31/2020 06:09 AM

 Thank you for taking the time to speak with Danny and explain what was going on. We are going to pass this information to their department managers as this is not acceptable to our guests. We value you and appreciate your longtime loyalty to our service department. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

TG
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Thomas G.
Saint Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/25/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hyundai of ST. Augustine Deserves An Excellent Rating
From sales to service Hyundai of St. Augustine is a superior Hyundai Dealership and from my experience of over 8 years they deserve an excellent rating. Their car prices are competitive, the service department is honest and the employees are very courteous and competent. The owner is also the General Manager and many of the employees have been their for many years which says a lot about a work environment. After close to 70 years and many cars in my life this is the first car dealership that I would endorse in this manner.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/26/2020 07:57 AM

 We thank you for taking the time to share your Hyundai of St Augustine experiences and kind words with us. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

BT
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Bruce T.
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/21/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
Danny was professional and quick at getting us in and helping us!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/21/2020 06:18 AM

 Thank you for sharing your service experience with us and your kind words. Danny and our service professionals are committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

JP
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John P.
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/18/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
daniel number and jack 1
bring some customer
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/19/2020 05:52 AM

 Thank you for sharing your service experience with us and the 5 star rating. We are committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

DN
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Dorine N.
Saint Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Flexibility in servicing hours
Everything went well -- and it was "free oil change". I had expected to pay but they reminded me this one was free on my 2020 Santa Fe. After many days of rain, it was great to drive away in a nice clean car!!!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/10/2020 05:50 AM

 Thank you for sharing your service experience with us and your kind words. Our service team is committed to keeping you safe and exceeding your expectations.

 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

Verified Customer
Ponte Vedra, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/06/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service dept
Danny in service department was outstanding.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/07/2020 05:44 AM

 We thank you for taking the time to share your service experience with us and your kind words. Danny and our service team is committed to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Verified Customer
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change
Quick and easy service. They keep you informed throughout the process. Excellent service!!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/30/2020 02:25 PM

 Thank you for sharing your service experience and kind words with us. Our service team is committed to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

GM
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George M.
Saint Johns, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/27/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Service work
Service agent was very professional , made me fill
right at home. The work on the vehicle was done
In a reasonable time.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/28/2020 05:46 AM

 Thank you for sharing your service experience with us and your kind words. Our service team is committed to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

JP
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John P.
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
very friendly
daniel need 5 star
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/14/2020 07:17 AM

  We thank you for taking the time to share your service experience with us and the 5 star rating. We are committed to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

Verified Customer
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Randy Self is the reason we buy in St. Augustine..... He is a pleasure to deal with.
The Sonata Limited is a great value.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/13/2020 05:34 AM

 We thank you for taking the time to share your experience with us and congratulations on your new Sonata.
We are committed to keeping you safe and exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
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