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SureCritic / Fontana Hyundai / DONNIE HARRIS
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DONNIE HARRIS

GENERAL SALES MANAGER
Fontana Hyundai
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(64 reviews)
85

Reviews of DONNIE HARRIS

JB
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Jessica B.
Fontana, CA
2022 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/22/2021
verified customer Verified Customer
10
Category: Sales
Fontana Hyundai is the place to buy your next vehicle process was easy, and pleasant.
The Sales Team at Fontana Hyundai were pleasant to work with. My purchase was
More than I hoped for. I will return to purchase in the future.
BIANCA S. from Fontana Hyundai responded on 12/22/2021 03:23 PM

good afternoon jessica thank you for filling out our survey we appreciate your positive feedback ..if you have any questions or concerns we are here to help u ..


bianca saenz
customer relations manager
bsaenz@fontanahyundai.com
(909)371-1850

Employees worked with
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DONNIE HARRIS
GENERAL SALES MANAGER
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JOSE CRUZ-ARROYO
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MELISSA MARTINEZ
HN
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Harold N.
Upland, CA
2022 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2021
verified customer Verified Customer
10
Category: Sales
Very happy with Fontana Hyundai
Buying my new Sonata at Fontana Hyundai was a great experience. Everyone was pleasant to work with and Angel my salesman did a great job.
BIANCA S. from Fontana Hyundai responded on 12/21/2021 04:39 PM

good afternoon harold thank you for taking the time to fill out our survey we appreciate your positive feedback ..if you have any questions or concerns we are here to help you..


bianca saenz
customer relations manager 
bsaenz@fontanahyundai.com
(909)371-1850

Employees worked with
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DONNIE HARRIS
GENERAL SALES MANAGER
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ANGEL SAUCEDO
Verified Customer
Long Beach, CA
2022 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/15/2021
verified customer Verified Customer
10
Category: Sales
Staff was awesome n amazing
Hyundai was amazing to us thank you so much
BIANCA S. from Fontana Hyundai responded on 12/15/2021 10:41 AM

good morning for taking the time to fill out our survey we appreciate your time and your positive feedback we love to hear our customers experience here at our dealership.. if you have any questions or concerns we are always here to help you ..


bianca saenz
customer relations manager
bsaenz@fontanahyundai.com
(909)371-1850

Employees worked with
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DONNIE HARRIS
GENERAL SALES MANAGER
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JOSE CRUZ-ARROYO
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CARLOS ROJO
AR
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Arun R.
Fontana, CA
2022 Hyundai Santa Fe Phev
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/14/2021
verified customer Verified Customer
10
Category: Sales
I loved their service- helped me till i get the car i like
It was a really good experience and I recommend this to my friends for sure
Employees worked with
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DONNIE HARRIS
GENERAL SALES MANAGER
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MELISSA MARTINEZ
DT
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Donald T.
Mira Loma, CA
2022 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2021
verified customer Verified Customer
9
Category: Sales
Donald Turner
Good service
BIANCA S. from Fontana Hyundai responded on 12/13/2021 02:27 PM

good morning donald thank you for your time we appreciate your time an your positive feedback it is important to know our customers experience here at Hyundai that its a good one ..if you have any questions or corners we are always here to help you..


Bianca Saenz
Customer Relations Manager
bsaenz@fontanahyundai.com
(909)371-1850

Employees worked with
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DONNIE HARRIS
GENERAL SALES MANAGER
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MELISSA MARTINEZ
AD
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Anthony D.
San Bernardino, CA
2022 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/12/2021
verified customer Verified Customer
10
Category: Sales
Purchased 2022 Elantra SEL
Great staff amazing service! Trevor and Jose are the guys to go to! I would recommend anyone who wants a nice affordable car or SUV. Didn’t think I would leave with a car but the guys there took care of me and helped me leave with a brand new car!!
BIANCA S. from Fontana Hyundai responded on 12/13/2021 09:08 AM

Good Morning Anthony we appreciate you taking the time to fill out our survey an thank you for the 5 stars ..if you have any questions or corners we are here to help you..


Bianca Saenz
Customer Relations Manager
bsaenz@fontanahyundai.com
(909)371-1850

Employees worked with
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DONNIE HARRIS
GENERAL SALES MANAGER
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ALFONSO MORALES
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TREVOR CLARK
CJ
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Chikin J.
Chino, CA
2022 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/12/2021
verified customer Verified Customer
10
Category: Sales
Good and fast transaction
I researched the price of the various Palisade trims and I knew what my trade-in was worth. I negotiated with Marissa on the phone and decided to come in when I got my deal. Brianna took us on a test drive and had a great attitude. She let me verify the car didn't have any issues that I read about in the forums.

I basically told them what I was willing to pay and what I was willing to accept on my trade-in. Although there was a slight pricing disagreement with the sales manager, it was quickly resolved. We came to an agreement within a few minutes since this was a cash deal. Unfortunately, had to go home to retrieve the Pink Slip and unlock my Credit Report at the various agencies. They needed to verify the credit worthiness of my check.

The paperwork was quickly processed, the was check signed and car delivered within an hour if we exclude the hiccup in the middle. Overall, the process was smooth and fast. We will come back to purchase another car.
BIANCA S. from Fontana Hyundai responded on 12/13/2021 09:05 AM

Good Morning Chikin thank you for your positive feedback we are glad your experience here at our dealer was a good  one.. If you have any questions or cocnerns we are here to help you..


Bianca Saenz
bsaenz@fontanahyundai.com
Customer Relations Manager
(909)371-1850
 

Employees worked with
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DONNIE HARRIS
GENERAL SALES MANAGER
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ALFONSO MORALES
BR
BRIANNA REYES
Verified Customer
Bloomington, CA
2022 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2021
verified customer Verified Customer
9
Category: Sales
Very good
Very good overall
BIANCA S. from Fontana Hyundai responded on 12/13/2021 08:55 AM

Good Morning  thank you for taking the time to fill out our survey an for your positive feedback your words help us in the future to better our service.. if you have any questions or concerns we are here to help you .. 



Bianca Saenz
Customer Relations Manager 
bsaenz@fontanahyundai.com
(909)371-1850

Employees worked with
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DONNIE HARRIS
GENERAL SALES MANAGER
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TREVOR CLARK
MN
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Melissa N.
Fontana, CA
2022 Hyundai Santa Fe Phev
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/11/2021
verified customer Verified Customer
10
Category: Sales
I was in a hurry…
When I shopped for my new vehicle I was in a hurry. Everyone took that into account and the transaction was done in a timely manner. I feel like I got a fair trade and they got me into the vehicle I wanted.
BIANCA S. from Fontana Hyundai responded on 12/13/2021 08:52 AM

Good Morning melissa thank you for taking the time to fill out our survey .. if you have any questions or concerns we are always here to help you .. 


Bianca Saenz
Customer Relations Manager
bsaenz@fontanahyundai.com
(909)371-1850

Employees worked with
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DONNIE HARRIS
GENERAL SALES MANAGER
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ALFONSO MORALES
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ANGEL SAUCEDO
IV
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Ignacio V.
Coos Bay, OR
2022 Hyundai Tucson Phev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/07/2021
verified customer Verified Customer
10
Category: Sales
Great Experience
The transaction was very smooth and enjoyable
BIANCA S. from Fontana Hyundai responded on 12/08/2021 10:17 AM

GOOD MORNING IGNACIO THANK YOU FOR YOUR POSITIVE FEEDBACK ANY YOUR 5 STAR TREATING OUR CUSTOMERS TO EXCELLENT SERVICE IS ALWAYS OUR PRIORITY.. IF YOU HAVE ANY QUESTIONS OR CONCERNS WE ARE ALWAYS HERE TO HELP YOU..


BIANCA SAENZ
CUSTOMER RELATIONS MANAGER
BSAENZ@FONTANAHYUNDAI.COM
(909)371-1850 

Employees worked with
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DONNIE HARRIS
GENERAL SALES MANAGER
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ALFONSO MORALES
Verified Customer
San Bernardino, CA
2022 Hyundai Tucson Hev
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/30/2021
verified customer Verified Customer
10
Category: Sales
2022 Hyundai Hybrid
This was our 1 st experience with Hyundai as well as buying a Hybrid. We had the pleasure of working with Keanu. He was patient and efficient through the entire process .
Employees worked with
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DONNIE HARRIS
GENERAL SALES MANAGER
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ALFONSO MORALES
Verified Customer
Fontana, CA
2021 Hyundai Santa Fe Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/29/2021
verified customer Verified Customer
10
Category: Sales
Sante Fe hybrid
Salesman were great to work with.
BIANCA S. from Fontana Hyundai responded on 11/29/2021 05:01 PM

good afternoon thank you so much for your feedback it is appreciate your time an or positive feedback ..if you ever have any questions or concerns we are always here to help you ..


bianca saenz
bsaenz@fontanahyundai.com
customer relations manager
(909)371-1850

Employees worked with
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DONNIE HARRIS
GENERAL SALES MANAGER
avatar
JOSE CRUZ-ARROYO
avatar
BENJAMIN VERDUZCO
EG
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Erika G.
San Bernardino, CA
2022 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/29/2021
verified customer Verified Customer
10
Category: Sales
Fontana hyundai
My husband and I had a great experience at this dealership. The staff is amazing. I’m so glad we came here. I have purchased many cars and this had to be the most smooth process we have experienced. I’m a very satisfied customer.
BIANCA S. from Fontana Hyundai responded on 11/29/2021 03:55 PM

GOOD AFTERNOON ERIKA THANK YOU FOR YOUR 5 STARS YOUR FEEDBACK IS VALUABLE TO OUR DEALER THANK YOU FOR TAKING TIME ..IF EVER HAVE ANY QUESTIONS OR CONCERNS WE ARE ALWAYS HERE TO HELP YOU..


BIANCA SAENZ
CUSTOMER RELATIONS MANAGER
BSAENZ@FONTANAHYUNDAI.COM
(909)371-1850

Employees worked with
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DONNIE HARRIS
GENERAL SALES MANAGER
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CARLOS ROJO
RT
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Ray T.
San Bernardino, CA
2022 Hyundai Santa Cruz
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/25/2021
verified customer Verified Customer
10
Category: Sales
Returning customers
Keanj is an excellent salesman so much we returned for a second vehicle.
BIANCA S. from Fontana Hyundai responded on 11/26/2021 08:32 AM

GOOD MORNING RAY CONGRATULATIONS ON YOUR NEW PURCHASE OF YOUR CAR THANK YOU FOR CHOOSING   US AS YOUR DEALER AN THANK YOU FOR TAKING THE TIME TO TAKE OUR SURVEY IF YOU HAVE ANY QUESTIONS OR CONCERNS WE ARE HERE TOO HELP YOU..

BIANCA SAENZ
BSAENZ@FONTANAHYUNDAI.COM
CUSTOMER RELATIONS MANAGER 
(909)371-1850

Employees worked with
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DONNIE HARRIS
GENERAL SALES MANAGER
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JOSE CRUZ-ARROYO
Verified Customer
San Bernardino, CA
2022 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2021
verified customer Verified Customer
10
Category: Sales
Great experience for 1st time car buyer
For our first ever car-buying experience, we cannot thank Fontana Hyundai enough!

After a couple of aggressive and frustrating appointments with a neighboring dealership in the area, we decided to stop at Fontana Hyundai just to browse their lot. We were pleasantly greeted by Carlos Rojo who showed us their in-stock 2022 Sonatas and Konas. When we expressed our estimated budget, we were not laughed at but instead introduced to Keanu Trujillo who highlighted the Sonata and worked with us throughout our entire purchase. Keanu was very friendly, knowledgeable, and patient with all of our first-time buyer questions; he even offered to wear a face mask to make us feel safe and comfortable.

Fontana Hyundai did not pressure us or use aggressive tactics like others do. They were very accommodating to our needs and extremely helpful. We ended up purchasing our 2022 Sonata and couldn’t be happier with the positive experience and professional service provided by Keanu and the entire Fontana Hyundai team. Thank you so much!
BIANCA S. from Fontana Hyundai responded on 11/17/2021 08:31 AM

GOOD MORNING THANK YOU FOR YOUR 5 STARS WE ALWAYS APPRECIATE POSITIVE FEEDBACK FROM OUR CUSTOMERS . IF YOU EVER ANY ANY QUESTIONS OR CONCERNS WE ARE ALWAYS HERE TO HELP OUT.


BIANCA SAENZ
CUSTOMER RELATIONS MANAGER
(909)371-1850
BSAENZ@FONTANAHYUNDAI.COM

Employees worked with
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DONNIE HARRIS
GENERAL SALES MANAGER
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ALFONSO MORALES
JM
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Jesus M.
Colton, CA
2022 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/10/2021
verified customer Verified Customer
9
Category: Sales
Very good
The personal is very profesional
BIANCA S. from Fontana Hyundai responded on 11/10/2021 02:10 PM

GOOD AFTERNOON JESUS THANK YOU FOR THE 5 STARS YOUR FEEDBACK IS REALLY IMPORTANT TO US..
IF YOU HAVE ANY QUESTIONS OR CONCERNS WE ARE ALWAYS HERE TO HELP YOU..



BIANCA SAENZ
CUSTOMER RELATIONS MANAGER
(909)371-1850
bsaenz@fontanahyunda.com

Employees worked with
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DONNIE HARRIS
GENERAL SALES MANAGER
avatar
JOSE CRUZ-ARROYO
avatar
BENJAMIN VERDUZCO
AC
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Arturo C.
Norco, CA
2022 Hyundai Venue
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/07/2021
verified customer Verified Customer
10
Category: Sales
Nice experience overall
Friendly and helpful staff
BIANCA S. from Fontana Hyundai responded on 11/08/2021 08:52 AM

GOOD MORNING ARTURO THANK YOU SO MUCH WE UNDERSTAND YOUR TIME IS VALUABLE WE APPRECIATE YOUR POSITIVE FEEDBACK. IF YOU HAVE ANY QUESTIONS OR CONCERNS WE ARE ALWAYS HERE TO HELP ..


BIANCA SAENZ
CUSTOMER RELATIONS MANAGER
(909)371-1850
bsaenz@fontanahyundai.com

Employees worked with
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DONNIE HARRIS
GENERAL SALES MANAGER
avatar
JOSE CRUZ-ARROYO
JS
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Janice S.
Rialto, CA
2022 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/05/2021
verified customer Verified Customer
10
Category: Sales
Great Experience
The Rep Keanu was very knowledgeable and professional. He showed us all the features the car had, and there were a lot. He made sure I was comfortable while waiting for the paperwork to be completed. I highly recommend Fontana Hyundai and Keanu as your sales Rep.
BIANCA S. from Fontana Hyundai responded on 11/08/2021 08:30 AM

GOOD MORNING JANICE CONGRATULATION'S ON YOUR CAR PURCHASE THIS WEEKEND THANK YOU SO MUCH FOR YOUR FEEDBACK WE LIKE TREATING OUR CUSTOMERS TO EXCELLENT SERVICE IS ALWAYS OUR PRIORITY.. IF YOU NEED ANY HELP OR GOT ANY QUESTION'S OR CONCERNS WE ARE HERE TO HELP YOU ..

BIANCA SAENZ
CUSTOMER RELATIONS MANAGER
(909)371-1850
bsaenz@fontanahyundai.com

Employees worked with
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DONNIE HARRIS
GENERAL SALES MANAGER
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ALFONSO MORALES
Verified Customer
Fontana, CA
2022 Hyundai Ioniq Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/05/2021
verified customer Verified Customer
10
Category: Sales
Best experience
Loved the fact that they don’t push you to purchase a car,
BIANCA S. from Fontana Hyundai responded on 11/05/2021 01:51 PM

GOOD AFTERNOON THANK YOU SO MUCH FOR FOR TAKING THE TIME TO TAKE OUR SURVEY WE APPRECIATE YOUR FEEDBACK IT IS IMPORTANT TO OUR DEALERSHIP ..IF YOU HAVE ANY QUESTIONS OR CONCERNS WE ARE HERE TO HELP..


BIANCA SAENZ
CUSTOMER RELATIONS MANAGER
bsaenz@fontanahyundai.com
(909)371-1850

Employees worked with
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DONNIE HARRIS
GENERAL SALES MANAGER
avatar
ALFONSO MORALES
avatar
ANGEL SAUCEDO
AP
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Arthur P.
Redlands, CA
2022 Hyundai Ioniq Phev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/03/2021
verified customer Verified Customer
10
Category: Sales
Exceptional
The never left until the last minute. She even put temp car plates & the details of the car.
BIANCA S. from Fontana Hyundai responded on 11/03/2021 08:53 AM

GOOD MORNING ARTHUR THANK YOU SO MUCH FOR YOUR POSITIVE FEEDBACK WE APPRECIATE YOU TIME IN FILLING OUT OUR SURVEY YOUR FEEDBACK IS IMPORTANT TO US.IF YOU EVER HAVE ANY QUESTION'S OR CONCERNS GIVE US A CALL WE ARE ALWAYS HERE TO HELP.


BIANCA SAENZ
CUSTOMER RELATIONS MANAGER
bsaenz@fontanahyundai.com
(909)371-1850

Employees worked with
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DONNIE HARRIS
GENERAL SALES MANAGER
avatar
JOSE CRUZ-ARROYO
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AMAYRANI ALVAREZ
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