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EO

EARL Ostreicher

Service Advisor
Holler Hyundai
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(810 reviews)
78

Reviews of EARL Ostreicher

GL
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Gayley L.
Orlando, FL
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/25/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great
Always helpful; always timely; always informative; always polite & personable. One of the reasons I love my car is the excellent service I receive.
Recommended
MIKE L. from Holler Hyundai responded on 10/26/2017 02:56 AM

Thank You.

Employees worked with
EO
EARL Ostreicher
Service Advisor
Verified Customer
Orlando, FL
2010 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/25/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Ty is the best
Ty is the best
Recommended
MIKE L. from Holler Hyundai responded on 10/26/2017 02:57 AM

Thank You.

Employees worked with
EO
EARL Ostreicher
Service Advisor
Verified Customer
Altamonte Springs, FL
2016 Hyundai Elantra
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/22/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Service is terrible.
Jiffy Lube is faster and more thorough. They promise in and out, but a simple oil change takes longer than an hour!! Terrible customer service. Nobody cared. I will not be back.
Not Recommended
MIKE L. from Holler Hyundai responded on 10/23/2017 03:26 AM

Thank you for your feedback as we strive to make ourselves better everyday. We would like the opportunity to change your attitude about our service department if you would be willing to give us another chance. Please contact at your earliest convenience and ask for the manager on duty. Thank you again for providing us with the necessary information to make ourselves better.

Employees worked with
EO
EARL Ostreicher
Service Advisor
RM
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Robert M.
Orlando, FL
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/19/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Always Happy
Ty is amazing and I’m always pleased with my service.
Recommended
MIKE L. from Holler Hyundai responded on 10/21/2017 04:33 AM

Thank you.

Employees worked with
EO
EARL Ostreicher
Service Advisor
AN
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Adria N.
Heathrow, FL
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service every time.
I now live near the Hyundai dealership where I purchased my car. A few years ago when I lived closer to Holler, I started getting my car serviced there, and it was a great experience every time I went. Going back to my original dealer for service with my recent move was not the same experience as at Holler Hyundai. I think it’s so worth it to continue to go to Holler Hyundai even tough it’s now a further drive for me.
Recommended
MIKE L. from Holler Hyundai responded on 10/19/2017 03:17 AM

Thank You.

Employees worked with
EO
EARL Ostreicher
Service Advisor
KS
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Kurt S.
Orlando, FL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/16/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Holler Hyuandi delivers again
Prompt attention to my needs & timely completion of the entire service leads to another great experience !
Recommended
MIKE L. from Holler Hyundai responded on 10/16/2017 11:41 AM

Thank You.

Employees worked with
EO
EARL Ostreicher
Service Advisor
RH
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Richard H.
Casselberry, FL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/14/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Warranty
I appeciated the warranty repairs.
Recommended
MIKE L. from Holler Hyundai responded on 10/14/2017 09:11 AM

Thank You.

Employees worked with
EO
EARL Ostreicher
Service Advisor
PS
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Paula S.
Orlando, FL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/12/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
I completed a detailed review yesterday!
i completed a detailed review yesterday
Recommended
MIKE L. from Holler Hyundai responded on 10/13/2017 03:07 AM

Thank You.

Employees worked with
EO
EARL Ostreicher
Service Advisor
Verified Customer
Oviedo, FL
2015 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/12/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Walk in oil change
Wasn’t able to make an appointment for the day and just showed up. Was able to be scheduled in. Ty and Roberto Were excellent
Recommended
MIKE L. from Holler Hyundai responded on 10/13/2017 03:08 AM

Thank You.

Employees worked with
EO
EARL Ostreicher
Service Advisor
LJ
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Lawrence J.
Orlando, FL
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/09/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Prompt friendly service
.
Recommended
MIKE L. from Holler Hyundai responded on 10/10/2017 02:55 AM

Thank You.

Employees worked with
EO
EARL Ostreicher
Service Advisor
RA
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R A.
Orlando, FL
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/09/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Safety engine recall
This safety recall on my 2014 Sonata engine was handled well. Took about two hours including the complementary oil change and multi-point inspection. The engine passed.
Recommended
MIKE L. from Holler Hyundai responded on 10/10/2017 02:56 AM

Thank You.

Employees worked with
EO
EARL Ostreicher
Service Advisor
Verified Customer
Oviedo, FL
2012 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/09/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Not great
Bought my car here and have had it serviced here, yet they always ask me "have you been here before?" Made an appointment to have the power steering fixed per the problems I was having and the letter I received from Hyundai. I work from home and live in the radius of their shuttle service. The tech told me they don't shuttle to my town and I told him I live less than 10 miles away. Instead of taking the time to drive me home and having to send someone to come back to pick me up, they elected to have me sit the 1.5 hours to fix the problems. I couldn't work from their waiting room, where I ended up freezing. Now I am sick, a week before a vacation I have been planning for a year. Thanks Hollar Hyundai! You have just lost my business! This is not the first time I have seen your customers being treated as 2nd class citizens!
Not Recommended
MIKE L. from Holler Hyundai responded on 10/09/2017 08:48 AM

Thank You.

Employees worked with
EO
EARL Ostreicher
Service Advisor
MY
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Mary Y.
Maitland, FL
2011 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/07/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Car Service Can Be Fun?
Ty was a great service advisor. Attended fun women's event while waiting. Prompt, courteous, convenient and entertaining.
Recommended
MIKE L. from Holler Hyundai responded on 10/09/2017 02:58 AM

Thank You.

Employees worked with
EO
EARL Ostreicher
Service Advisor
MS
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Mary S.
Winter Springs, FL
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/06/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
The staff. They make you feel like you are part of the family.
We have never been disappointed in any experience from purchasing a vehicle to service. Ronnie is wonderful in sales and Ty is the best service advisor we have ever dealt with in any dealership.
Recommended
MIKE L. from Holler Hyundai responded on 10/06/2017 05:59 AM

Thank You.

Employees worked with
EO
EARL Ostreicher
Service Advisor
RH
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Richard H.
Casselberry, FL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Prompt attentive service.
I appreciate the competent service . The waiting room is comfortable and pleasant.
Recommended
MIKE L. from Holler Hyundai responded on 10/03/2017 02:53 AM

Thank You.

Employees worked with
EO
EARL Ostreicher
Service Advisor
GD
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Gladys D.
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Good customer service, Ty,Greg,and check out cashier
Yes
Recommended
MIKE L. from Holler Hyundai responded on 10/03/2017 02:53 AM

Thank You.

Employees worked with
EO
EARL Ostreicher
Service Advisor
PD
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PATRICK D.
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service!!
Ty Ostreicher provides great service!!
Recommended
MIKE L. from Holler Hyundai responded on 10/02/2017 10:21 AM

Thank You.

Employees worked with
EO
EARL Ostreicher
Service Advisor
Verified Customer
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/01/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Totally satisfied
Couldn't be more pleased with courtesy and maintenance
Recommended
MIKE L. from Holler Hyundai responded on 10/02/2017 02:59 AM

Thank You.

Employees worked with
EO
EARL Ostreicher
Service Advisor
MT
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Michael T.
Orlando, FL
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/01/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent Customer Service
Although the service tech did not perform the repairs requested and said he did, Ty and the service manager quickly made it right.
Recommended
MIKE L. from Holler Hyundai responded on 10/02/2017 03:00 AM

Thank You.

Employees worked with
EO
EARL Ostreicher
Service Advisor
Verified Customer
Orlando, FL
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/29/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
Holler Hyundai replaced my dead battery within an hour or so. The people were friendly and professional.
Recommended
MIKE L. from Holler Hyundai responded on 10/02/2017 03:01 AM

Thank You.

Employees worked with
EO
EARL Ostreicher
Service Advisor
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