Business Solutions

EO
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EARL Ostreicher

Service Advisor
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(810 reviews)
78
Send a Message to EARL

AB
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Annetta B.
Sanford, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Wonderful
I have already done my comments
ROBERT B O. from Holler Hyundai responded on 03/23/2022

Thank you for your positive feedback. We appreciate you choosing Holler Hyundai and look forward to assisting you in the future.

Robert Owens


CL
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Clayton L.
Satsuma, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Great service
Ty Ostriche and his team helped me as I had my 2018 towed in because of a starter issue. It was Saturday. I was supposed to be leaving that day. They helped me with my car and graciously got my car done on Monday. His entire team showed me what a great group they have at this dealership. Would go out of my way to bring my car here.
ROBERT B O. from Holler Hyundai responded on 03/16/2022

 
Thank you for your positive feedback. We appreciate you choosing Holler Hyundai and look forward to assisting you in the future.

Robert Owens


Verified Customer
Oviedo, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Excellent Customer Service
I keep coming back to Holler because their customer service surpasses every where else I’ve been. Ty is always professional, thorough, and communicates effectively. I have yet to be disappointed by the service I receive.
ROBERT B O. from Holler Hyundai responded on 03/15/2022

Thank you for your positive feedback. We appreciate you choosing Holler Hyundai and look forward to assisting you in the future.

Robert Owens


EL
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Emily L.
Orlando, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Awesome service.
Ty is a great employee. He explains everything that needs to be done, but he is not a
"pushy" sales person, which I appreciate. Being an older widow, that is very special to me.
ROBERT B O. from Holler Hyundai responded on 03/09/2022

Thank you for your positive feedback. We appreciate you choosing Holler Hyundai and look forward to assisting you in the future.

Robert Owens


LJ
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Lawrence J.
Orlando, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
AC Issue
AC was in need of repair an dropped off car without an appointment. Ty O. and the team did an awesome job getting the repair done.
Their efforts are greatly appreciated given I did not have an appointment for an issue that obviously required more time\resources than a quick oil change.
Thank you.
ROBERT B O. from Holler Hyundai responded on 02/26/2022

Thank you for the positive review. Thank you for choosing Holler Hyundai. We look forward to assisting you in the future.

Robert Owens


CS
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Courtney S.
Apopka, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Excellent
Ty was amazing at keeping in the loop On the process going on with my car and made the whole experience run smoothly.
ROBERT B O. from Holler Hyundai responded on 02/26/2022

Thank you for the positive review. Thank you for choosing Holler Hyundai. We look forward to assisting you in the future.

Robert Owens


JH
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John H.
Orlando, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Excellent Service
Earl is be recognized as a premier customer service person. He met me at the check in process and was extremely courteous during the process. I can recommend this dealership to anyone looking for service that is above and beyond what I have experienced with other dealerships. Keep up the great work Earl.
ROBERT B O. from Holler Hyundai responded on 02/23/2022

Thank you for the positive feedback John. Ty is a great addition here and it always good to hear this kind of feedback. Thank you

Robert Owens


SH
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Stanly H.
Orlando, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Ty is the best!!
Ty is the best service rep I’ve ever had!! Thank you Ty!!
ROBERT B O. from Holler Hyundai responded on 02/22/2022

Thank you for the positive review. Thank you for choosing Holler Hyundai. We look forward to assisting you in the future.

Robert Owens


NS
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Norma S.
Orlando, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Service on my car, February 2, 2022
My serviceman, Ty, has always taken good care of me and my car. He is very courteous, prompt and is so kind.
ROBERT B O. from Holler Hyundai responded on 02/11/2022
Dear Mrs. Smith,

Thank you for your kind words and for choosing Holler Hyundai.

Robert Owens

MP
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Margarita P.
Winter Springs, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Great experience always
Always have the best experience withTy in service. Very friendly and goes above and beyond. Shows a level of care I’ve rarely seen in my many years of owning cars.

DS
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Dennis S.
Winter Park, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Excellent service.
One Name Ty. This guy is stellar.

Verified Customer
Sanford, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Satisfaction at Holler Hyundai
The staff at holler Hyundai are very nice people they are very attentive to whatever problem that you may have. They always seek to please and fix any problems or worry or care that you may have about your vehicle. I never have any trouble at this dealership getting my car fixed and getting issues resolved. This is my second car that I have bought at this dealership. Business with them is always good. I hope that the staff gets paid very well because they are the ones who make this place a good place to work and purchase a vehicle. I hope that they will be around a long time.

JS
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Jay S.
Winter Springs, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Quick Appointment
Ty was able to get me an appointment to replace a headlamp. I was in and out in about 1 hour. Awesome service!

HS
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Henrietta S.
Deltona, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/05/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Exceptional Service
I always take my car to holler when I need service. My last appointment I was assisted by Ty. Ty was very professional and kept me up to date on my service process. Great service with Great employees
TONY L., Service Manager from Holler Hyundai responded on 01/06/2022

Thank you for taking the time to complete the survey! We appreciate your feedback

Tony Lupo
Service & Parts Director
Holler Hyundai 
Genesis North Orlando 
(407)-357-4049
tlupo@hollerhyundai.com

Verified Customer
Winter Springs, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Well Done
As always, all went very well. Personnel are attentive and friendly.
TONY L., Service Manager from Holler Hyundai responded on 01/02/2022

Thank you for taking the time to complete the survey! We appreciate your feedback

Tony Lupo
Service & Parts Director
Holler Hyundai 
Genesis North Orlando 
(407)-357-4049
tlupo@hollerhyundai.com

BJ
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Barbara J.
Mount Dora, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Very efficient
Holler Hyundai is a very efficient and the people are not pusher
The are one of the best dealerships around according to my view
TONY L., Service Manager from Holler Hyundai responded on 01/02/2022

Thank you for taking the time to complete the survey! We appreciate your feedback

Tony Lupo
Service & Parts Director
Holler Hyundai 
Genesis North Orlando 
(407)-357-4049
tlupo@hollerhyundai.com

WW
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William W.
Orlando, FL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/30/2021
Service Type: Maintenance
verified customer Verified Customer
9
Category: Service
See my review below.
The work was satisfactory, but the way in which the handled payment from the insurance was
completely insatisfactory.
TONY L., Service Manager from Holler Hyundai responded on 12/31/2021

Thank you for taking the time to complete the survey! We appreciate your feedback

Tony Lupo
Service & Parts Director
Holler Hyundai 
Genesis North Orlando 
(407)-357-4049
tlupo@hollerhyundai.com

TC
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Terrence C.
Ocoee, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Efficient, friendly and professional
I have returned for service and for new cars for many years. I don't need to look for any better. I doubt there is a better car buying or servicing experience out there.
TONY L., Service Manager from Holler Hyundai responded on 12/28/2021

Thank you for taking the time to complete the survey! We appreciate your feedback

Tony Lupo
Service & Parts Director
Holler Hyundai 
Genesis North Orlando 
(407)-357-4049
tlupo@hollerhyundai.com

RL
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Robin L.
Orlando, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Scheduled oil change
I'm always pleased with the service I receive at Holler Hyundai. Ty was great to work with this time.
TONY L., Service Manager from Holler Hyundai responded on 12/28/2021

Thank you for taking the time to complete the survey! We appreciate your feedback

Tony Lupo
Service & Parts Director
Holler Hyundai 
Genesis North Orlando 
(407)-357-4049
tlupo@hollerhyundai.com

Verified Customer
Orlando, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/10/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Excellent customer service
Ty is very knowledgeable and has excellent customer service skills. He always makes my visits very stress free.
TONY L., Service Manager from Holler Hyundai responded on 12/10/2021

Thank you for taking the time to complete the survey! We appreciate your feedback

Tony Lupo
Service & Parts Director
Holler Hyundai 
Genesis North Orlando 
(407)-357-4049
tlupo@hollerhyundai.com
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