Business Solutions

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FELIPE J GUZMAN

General Sales Manager
Overall Rating
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(35 reviews)
90

Verified Customer
El Centro, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2021
verified customer Verified Customer
Category: Sales
Excelente
Excelente atención
Recommended

Verified Customer
Calexico, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2021
verified customer Verified Customer
Category: Sales
Great experience
Great experience and customer service
Recommended

JM
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James M.
Heber, CA
2020 Hyundai Ioniq Hev
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2021
verified customer Verified Customer
Category: Sales
Painless process
Traded in a lease early from another car maker. Handled the process painlessly and were very flexible with financing options for the new car.
Recommended

Verified Customer
Calexico, CA
2020 Hyundai Ioniq Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2021
verified customer Verified Customer
Category: Sales
Great service
My husband and I love our car. We bought a hyundai Ionic. Service was good, sales person and the person who handled our paperwork were very friendly and made the long wait time less dreadful!
Recommended

TN
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Thomas N.
El Centro, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2021
verified customer Verified Customer
Category: Sales
Great service
No pressure sale, great customer service
Recommended

JM
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James M.
Heber, CA
2020 Hyundai Ioniq Hev
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2021
verified customer Verified Customer
Category: Sales
Painless process
Traded in a lease early from another car maker. Handled the process painlessly and were very flexible with financing options for the new car.
Recommended

Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/11/2021
Category: Sales
Painless process
Traded in a lease early from another car maker. Handled the process painlessly and were very flexible with financing options for the new car.
Recommended
FELIPE J G. from Imperial Valley Hyundai responded on 03/24/2021 12:41 PM

James, thank you and I'm very sorry for the second key will make sure to get it for you. 


MO
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Maricela O.
El Centro, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2021
verified customer Verified Customer
Category: Sales
Santa fe
Very nice
Recommended
FELIPE J G. from Imperial Valley Hyundai responded on 01/14/2021 11:16 AM

Thank you very much, we will see you saturday.


Verified Customer
El Centro, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2021
verified customer Verified Customer
Category: Sales
Great customer service
Cesar Aguilar great sales man
Recommended

Verified Customer
San Diego, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2021
verified customer Verified Customer
Category: Sales
Outstanding service
Outstanding service.
Recommended

Verified Customer
Imperial, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2021
verified customer Verified Customer
Category: Sales
Great Service
Buying a car from them was easy and there was no pressure. Overall it was a great experience.
Recommended

KN
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Kirk N.
Winterhaven, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/29/2020
verified customer Verified Customer
Category: Sales
Buy from Imperial Valley Hyundai
My experience here was super easy and quick. I am super thankful to Marco as he made the whole process hassle-free.
Recommended

Verified Customer
Calexico, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/15/2020
verified customer Verified Customer
Category: Sales
Excellent customer service
Buying a car is no easy task but Cesar Aguilar made my experience easier and stress free. The attention I received from him and his coworkers was exceptional. I am very satisfied with my new purchase and the service I received.
Recommended
BIANCA L L. from Imperial Valley Hyundai responded on 11/25/2020 03:04 PM

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Bianca Landeros 
(760)482-3229


EV
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Edmundo V.
Calexico, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2020
verified customer Verified Customer
Category: Sales
Excellent Service. Seller very knowledgeable.
Imperial Valley Hyundai is just an awesome place to buy. Great overall experience. Seller never pressured me. 5 Stars!
Recommended
BIANCA L L. from Imperial Valley Hyundai responded on 10/19/2020 04:00 PM

Hello Edmundo,
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Imperial Valley Hyundai. If there is anything else that we may do for you, please do not hesitate to reach out!

Have a great day,
Bianca Landeros
(760)482-3229

FELIPE J G. from Imperial Valley Hyundai responded on 10/21/2020 09:41 AM

Thank you very much  for this great review you make us feel great.


MA
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Mario A.
San Diego, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/05/2020
verified customer Verified Customer
Category: Sales
Great service
Had the best experience in service .
Recommended
FELIPE J G. from Imperial Valley Hyundai responded on 10/06/2020 02:20 PM

Hi Mario, this is Jesse the GSM from IV Hyundai. I just want to thank you so much for your great comments  about IV Hyundai.


Verified Customer
Imperial, CA
2020 Hyundai Ioniq Hev
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/25/2020
verified customer Verified Customer
Category: Sales
Issue was resolved and met with an agreement.
General Manager and his team contacted me and did their best to resolve the issues I originally had and we were able to come to an agreement. I did not think they would care enough to try to meet me half ways but they did and were fast about making things right.
Recommended

Verified Customer
Imperial, CA
2020 Hyundai Ioniq Hev
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/25/2020
verified customer Verified Customer
Category: Sales
Issue was resolved and met with an agreement.
General Manager and his team contacted me and did their best to resolve the issues I originally had and we were able to come to an agreement. I did not think they would care enough to try to meet me half ways but they did and were fast about making things right.
Recommended

Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
09/23/2020
Category: Sales
Pricing was not what I was promised.
Overall would not recommend, this is my second car and I am already annoyed with their service.
Not Recommended
FELIPE J G. from Imperial Valley Hyundai responded on 09/24/2020 10:56 AM

Hello,
Thank you for your response, I am sorry to hear you had a frustrating experience and we appreciate you bringing this to our attention. I will be in contact with you shortly \to further discuss the issue. 

THank you,
Jesse Guzman
(760)335-3392


MZ
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Margarita Z.
El Centro, CA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/03/2020
verified customer Verified Customer
Category: Sales
Great personell
Great experience.
Recommended
BIANCA L L. from Imperial Valley Hyundai responded on 09/03/2020 11:53 AM

Hello Margarita,
Thank you and congratulations on your purchase! We are so pleased that you are happy with your 2020 Hyundai Tucson and are sincerely grateful for your business. Please feel free to contact us if you may have any additional questions (760) 353-8000.

Sincerely,
Bianca Landeros


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