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GARY DESROSIERS

Braman Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(981 reviews)
62

Reviews of GARY DESROSIERS

AL
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Alan L.
Sunny Isles Beach, FL
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Pleasant
Yes
Recommended
LUIS M., service manager from Braman Hyundai responded on 03/22/2017 05:36 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employees worked with
GD
GARY DESROSIERS
GO
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GUSTAVO O.
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Braman Hyunday service, recommended. Go there.
I visited Braman Hyunday for car service. I were over there without scheduled appointment, and I was treated very well by every staff. The job was done in about 45 minutes but I use the lobby while drink a good coffee under air condition watching videos. I note every costumer show appearance as satisfaction. The work on my car was performed great, excellent and in good time.
Recommended
LUIS M., service manager from Braman Hyundai responded on 03/20/2017 05:39 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employees worked with
GD
GARY DESROSIERS
JB
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Juanita B.
Miami, FL
2012 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
atmosphere
5
Recommended
LUIS M., service manager from Braman Hyundai responded on 03/20/2017 05:38 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employees worked with
GD
GARY DESROSIERS
CL
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Chantal L.
North Miami Beach, FL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
The staff.
I would absolutely recommend Braman Service to all friends and family members.
Recommended
LUIS M., service manager from Braman Hyundai responded on 03/11/2017 06:54 AM

Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future

Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employees worked with
GD
GARY DESROSIERS
ED
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Elizabeth D.
Miami, FL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Very good
Very good service
Recommended
LUIS M., service manager from Braman Hyundai responded on 03/09/2017 12:42 PM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future

Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employees worked with
GD
GARY DESROSIERS
CL
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Cesar L.
Miami, FL
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
March 4th
On my last visit to Braman Hyundai, I was taken care of by a representative that I had not met before. He displayed a high degree of professionalism, which was a nice change from the subpar reps that I had dealt with before. Thank you, Gary for the great service.
Recommended
LUIS M., service manager from Braman Hyundai responded on 03/08/2017 12:52 PM

Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employees worked with
GD
GARY DESROSIERS
FM
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Fabrice M.
Hialeah, FL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Professionalism
I had a great experience, everyone was professional and all my concerns were dealt with.
Recommended
LUIS M., service manager from Braman Hyundai responded on 03/07/2017 06:06 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employees worked with
GD
GARY DESROSIERS
S
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S.
Miami, FL
2012 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service and a pleasure to wait if you have to!
Great service and always very professional!
Recommended
LUIS M., service manager from Braman Hyundai responded on 03/02/2017 01:18 PM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employees worked with
GD
GARY DESROSIERS
Verified Customer
Key Biscayne, FL
2014 Hyundai Santa Fe S
ReScore Review™
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/01/2017
verified customerVerified Customer
Category: Service
Convenient
They called me to let me know the part was ready. After waiting 11/2 hrs at the dealership, they told me they received the wrong part. Unbelievable
Not Recommended
Employees worked with
GD
GARY DESROSIERS
Verified Customer
Key Biscayne, FL
2014 Hyundai Santa Fe S
ReScore Review™
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/01/2017
verified customerVerified Customer
Category: Service
Convenient
They called me to let me know the part was ready. After waiting 11/2 hrs at the dealership, they told me they received the wrong part. Unbelievable
Not Recommended
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/28/2017
Service Type: Repair
Category: Service
convenient
should have parts ready for customer for recalls
Recommended
LUIS M., service manager from Braman Hyundai responded on 03/01/2017 04:33 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employees worked with
GD
GARY DESROSIERS
JL
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Jessica L.
Hialeah, FL
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good service
My rep Gary worked with me to get my car serviced in a timely manner.
Recommended
LUIS M., service manager from Braman Hyundai responded on 02/27/2017 06:04 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employees worked with
GD
GARY DESROSIERS
LL
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Ly L.
Miami, FL
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
The staff that attended me
Great treatment from the staff
Recommended
LUIS M., service manager from Braman Hyundai responded on 02/27/2017 06:04 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employees worked with
GD
GARY DESROSIERS
SS
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Sara S.
El Portal, FL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
The service representative Gary was very professional and a pleasure to do business with my car swervice.
The prompt and friendly staff.
Recommended
LUIS M., service manager from Braman Hyundai responded on 02/24/2017 10:46 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.

Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employees worked with
GD
GARY DESROSIERS
MM
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Melanie M.
Bay Harbor Islands, FL
2008 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Personal attention
Gary greeted me at the drop off area. When I pulled in, he immediately came over to my car. We went over my needs and concerns and when he asked whether I would stay and wait for my car, he also asked if I was aware of Braman's reimbursement policy for Uber or Lyft. I wasn't. Based on that, I left the car there and took an Uber. Gary called me back in the timeframe he'd indicated he would with his analysis of my issues and his recommendations. He said he would call me back within a certain timeframe again, and he did. My experience with him was one of the best I've ever experienced there, or elsewhere.
Recommended
LUIS M., service manager from Braman Hyundai responded on 02/24/2017 10:46 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.

Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employees worked with
GD
GARY DESROSIERS
L
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L.
Miami, FL
2016 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service. Fast and friendly.
At the time of the appointment I was received and checked in fast. The gave me options to wait or return later. The waiting areas was pleasant, even through I ended up leaving and then coming back for my car.
Recommended
LUIS M., service manager from Braman Hyundai responded on 02/24/2017 05:31 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.

Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employees worked with
GD
GARY DESROSIERS
DO
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Dwight O.
Miami, FL
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
before service comesthe service advisor and I had the best
I thought I mentioned all this before but Gary is the best Service advisor I have ever had and he is a credit to your organization.
Recommended
LUIS M., service manager from Braman Hyundai responded on 02/21/2017 10:34 AM

Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employees worked with
GD
GARY DESROSIERS
Verified Customer
Miami, FL
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Employees
Gary is amazing! Ask for him!
Recommended
LUIS M., service manager from Braman Hyundai responded on 02/15/2017 05:13 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employees worked with
GD
GARY DESROSIERS
LL
gravatar
Laura L.
Miami Beach, FL
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great and consistant service as always
Gary was attentive and friendly. Service was speedy and comprehensive.
Recommended
LUIS M., service manager from Braman Hyundai responded on 02/13/2017 07:59 AM

Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employees worked with
GD
GARY DESROSIERS
EP
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Eder San P.
Margate, FL
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
customer service rep
customer service rep
Recommended
LUIS M., service manager from Braman Hyundai responded on 02/08/2017 12:59 PM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employees worked with
GD
GARY DESROSIERS
VB
gravatar
Veronica B.
Miami, FL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Good customer service and getting u in and out
I'll allways come here for now on
Recommended
LUIS M., service manager from Braman Hyundai responded on 02/08/2017 06:58 AM


Thank you for servicing your vehicle with BRAMAN Hyundai.

Your experience at our Dealership is important to us and we hope to continue earning your business.

Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.



Luis Matos
Service Manager
Braman Hyundai
305-571-1200
lmatos@bramanmiami.com

Employees worked with
GD
GARY DESROSIERS
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
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