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SureCritic / Hyundai Dealer / Eckert Hyundai / JAIME CHEVEZ
JC

JAIME CHEVEZ

Eckert Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(315 reviews)
89

Reviews of JAIME CHEVEZ

Verified Customer
2013 Hyundai Santa Fe S
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/12/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
fine service
routine service handled promptly
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 08/13/2016 06:41 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JC
JAIME CHEVEZ
GG
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Gloria G.
Denton, TX
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/12/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
They seem interested in how my car is running for me.
They are caring and very accommodating. They try to make it as easy on me as they can. The work is excellent and I feel good when I drive off of the lot
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 08/13/2016 06:52 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JC
JAIME CHEVEZ
Verified Customer
Highland Village, TX
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Professional service
They don't try to sell unnecessary services (like new filters) like some dealerships do
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 08/05/2016 09:13 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JC
JAIME CHEVEZ
KT
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Kyle T.
Denton, TX
2012 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/02/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Review
They did fine
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 08/03/2016 06:25 AM

Thank you Kyle

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JC
JAIME CHEVEZ
Verified Customer
Denton, TX
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Awesome Workers
Thanks for all your support Denton Team!!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 07/28/2016 09:28 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JC
JAIME CHEVEZ
Verified Customer
Krum, TX
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service with a smile
I am always greeted in a friendly welcoming way. They do their best to get you in and out quickly.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 07/16/2016 06:18 AM

Thank You

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JC
JAIME CHEVEZ
HM
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Hailey M.
Denton, TX
2015 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/14/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil Change
Love Jimmie in the service department. He's always friendly, but never wastes any time.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 07/15/2016 07:29 AM

Thank You

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JC
JAIME CHEVEZ
AS
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Amber S.
Pilot Point, TX
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Wonderful customer service!
This dealership has all around excellent customer service.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 07/13/2016 08:49 AM

Thank You

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JC
JAIME CHEVEZ
JM
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John M.
Corinth, TX
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
My review
The people at Eckert Hyundai make the service center a great place. The waiting area is clean and pleasant, the wait time is never too long and my service needs have always been met quickly and competently..
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 07/11/2016 06:49 AM

Thank You

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JC
JAIME CHEVEZ
LC
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LUCIA C.
2016 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/09/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great with no problems ?
Very good
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 07/09/2016 08:51 AM

Thank You

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JC
JAIME CHEVEZ
RN
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Rosemary N.
Corinth, TX
2009 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
satisfied customer
Went in thinking I needed more maintenance work than I did. The service rep helped me work out what I really needed.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 07/09/2016 05:53 AM

Thank You

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JC
JAIME CHEVEZ
Verified Customer
Lewisville, TX
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Family Owned
Always excellent service.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 06/29/2016 05:36 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JC
JAIME CHEVEZ
Verified Customer
Shady Shores, TX
2009 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
efficient & friendly
efficient & friendly
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 06/28/2016 05:17 AM

Thank You

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JC
JAIME CHEVEZ
CH
gravatar
Colleen H.
Little Elm, TX
2006 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Honesty
I trust this dealer their ethics are A plus
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 06/27/2016 05:24 AM

Thank You, very kind.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JC
JAIME CHEVEZ
NW
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Naomi W.
Denton, TX
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/22/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good Service
Price to replace an air filter was ridiculous
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 06/22/2016 01:10 PM

Thank you for the great survey and i will look into the parts pricing.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JC
JAIME CHEVEZ
PR
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Paul R.
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Always Excellent Service
Yes
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 06/16/2016 05:42 AM

Thank You Paul

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JC
JAIME CHEVEZ
TG
gravatar
Teresa G.
Flower Mound, TX
2008 Hyundai Entourage
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Happy With Eckert's Service Department
Very friendly and knowledgeable employees.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 06/13/2016 08:03 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JC
JAIME CHEVEZ
DB
gravatar
David B.
Denton, TX
2011 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/08/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent service
Always Pleasant and professional. Then going to them for service for 10 years and never disappointed.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 06/08/2016 04:37 PM

Thank You

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JC
JAIME CHEVEZ
RC
gravatar
Rebecca C.
Denton, TX
2011 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/07/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly service. Usually spot on.
Took car in for an oil change and to check my sun roof. I had hail damage and had taken my car to a paint less dent repair shop. Severe wind noise so I took car back to the paint less dent repai to adjust. I still didn't think the roof was put back correctly so I asked the Hyundai dept to check out the sun roof. They said it was in the proper position. Long story short I ended up having to take the car to a body shop to get the sun roof adjusted. Turned out the headliner wasn't put back correctly. This was not a Hyundai service dept issue, but I expect a lot from them, and usually they out perform my expectations. For this reason I gave them 4 stars instead of the normal 5 stars they usually get.
Would recommend Eckert service dept for anything else. I will be going back for car service and maintenance.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 06/08/2016 05:00 AM

Thank You Ms. Cantrell, i apologize that we had let you down. I look forward to working with you again as well, thank you.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JC
JAIME CHEVEZ
Verified Customer
Argyle, TX
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
They treat you the correct way, everytime we walk into the dealership. Model store, you should provide more new points to this dealer (ECKERT).
The TEAM at ECKERT always provides top notch care. You are part of their family and it shows. This is a model store. They deserve more points in the future from Hyundai.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 06/01/2016 07:51 AM

Thank You

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JC
JAIME CHEVEZ
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