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SureCritic / Hyundai Dealer / Eckert Hyundai / JAIME CHEVEZ
JC

JAIME CHEVEZ

Eckert Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(315 reviews)
89

Reviews of JAIME CHEVEZ

RO
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Rigoberto O.
Frisco, TX
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/19/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellent Service As Always
Excellent Service as always
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 01/21/2019 04:42 AM

Thank you so much for the 5-star review

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JC
JAIME CHEVEZ
Verified Customer
Trophy Club, TX
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
a
a
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 01/18/2019 08:01 AM

Thamk you for the 5-star review

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JC
JAIME CHEVEZ
CJ
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Clifford J.
Denton, TX
2010 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Owner of the genius
friendly personnel
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 01/18/2019 08:01 AM

Thank you for the great review.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JC
JAIME CHEVEZ
MB
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Michael B.
Flower Mound, TX
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
2014 Santa Fe
Great service, great people
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 01/16/2019 04:25 PM

Thank you sir.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JC
JAIME CHEVEZ
KR
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Kevin R.
Denton, TX
2015 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
The one saving grace of my Hyundai experience.
Fenton Hyundai sold me a car that "was lucky to make it here safely" per the words of the great technicians of Eckert Hyundai. I've had several issues with the car so far unfortunately. But these guys at Eckert Hyundai were really a saving grace, because they fixed all the problems that Fenton created, and Eckert hasn't charged me a penny. These guys really know how to treat their customers, and I will definitely be back time and time again, because their service just can't be matched. Thank you Eckert Hyundai for keeping me safe and confident in my vehicle!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 01/10/2019 01:47 PM

Mr. Reaves,

 Thank you for the great survey.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JC
JAIME CHEVEZ
Verified Customer
Corinth, TX
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Good service
The ability to schedule a time that worked well for me and the service was completed timely.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 01/01/2019 11:55 AM

  • Thank you 
Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JC
JAIME CHEVEZ
Verified Customer
Coppell, TX
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service
Always takes care of my vehicles as needed and timely.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 12/28/2018 07:55 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JC
JAIME CHEVEZ
SM
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Sarah M.
Justin, TX
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Accomodating, nice wait room, friendly knowledgable service advisor(Jimmy DeLeon), no long wait.
I went to another dealership and was told my issues was not covered by the warranty. I went to Eckert Hyundai and my service advisor, Jimmy DeLeon said they absolutely were covered under warranty. The other dealership also told me there was an issue with a bent strut. Jimmy found the real issue was loose bolt which after being tightened eliminated the rattling noise. Jimmy save me $1,400.00. THANK YOU JIMMY!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 11/21/2018 02:52 PM

Thank you so much.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JC
JAIME CHEVEZ
DT
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Darrell T.
Lewisville, TX
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/10/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Good customer service.
Helped me even he could't fix problem.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 11/12/2018 06:00 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JC
JAIME CHEVEZ
SK
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Stephanie K.
Sanger, TX
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
5 Star Dealership
Eckert is always a pleasure to deal with. The staff is professional and extremely courteous. Short wait time for scheduled appointments.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 11/08/2018 03:41 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JC
JAIME CHEVEZ
SJ
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Shirley J.
Lewisville, TX
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/04/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Professional Service
Don and Jimmy went out of their way to get my problem resolved. It's the best service I have had at a car dealership in years.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 11/05/2018 09:04 AM

Thank you Ms. James

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JC
JAIME CHEVEZ
JL
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John L.
Denton, TX
2007 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/17/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Simply the peolpe
Came in unannounced to fix a problem with my son's car I just bought. Wipers not working and it was pouring!
In and out on a sat. morning in 90 minutes.
Thanks john
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 10/18/2018 09:57 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JC
JAIME CHEVEZ
TW
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Thomas W.
Corinth, TX
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/13/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Great service
Great service at a fair price and kind people!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 10/13/2018 11:57 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JC
JAIME CHEVEZ
PS
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Pat S.
Denton, TX
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/09/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Fast, friendly service.
Greeted quickly when I arrived, explained exact cost, work completed shortly and completely.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 10/09/2018 04:31 PM

Thank you so very much.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
BP
BILLY POPE
JC
JAIME CHEVEZ
RL
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Regina L.
Denton, TX
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/08/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service
I requested them to wash my car also, since we had just came back from Branson, Missouri and the car was filthy.
I was told “no problem” and they did a wonderful job. Thank you!!!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 10/09/2018 04:30 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JC
JAIME CHEVEZ
SB
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Stephanie B.
Denton, TX
2018 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/01/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Service
I was in and out in less than an hour for an oil change and tire rotation.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 10/02/2018 02:12 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JC
JAIME CHEVEZ
JS
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John S.
Denton, TX
2006 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/21/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Service
I have always had Great Service at Eckert Hyundai. The Service Team is always friendly and efficient.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 09/22/2018 05:53 AM

Thank you so much sir

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JC
JAIME CHEVEZ
Verified Customer
Krum, TX
2017 Hyundai Elantra
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/20/2018
verified customer Verified Customer
Category: Service
Thanks Guys
They are the best!
Recommended
Employees worked with
BP
BILLY POPE
JC
JAIME CHEVEZ
Verified Customer
Krum, TX
2017 Hyundai Elantra
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/20/2018
verified customer Verified Customer
Category: Service
Thanks Guys
They are the best!
Recommended
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/20/2018
Service Type: Maintenance
Category: Service
Thanks Guys
i will give five stars when they make my payments
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 09/20/2018 03:15 PM

Sorry cant do that.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
BP
BILLY POPE
JC
JAIME CHEVEZ
EN
gravatar
Emily N.
Denton, TX
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/14/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
The service personnel are very friendly.
I am very satisfied with the service department.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 09/15/2018 09:12 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JC
JAIME CHEVEZ
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