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SureCritic / Hyundai Dealer / Puente Hills Hyundai / JAE LEE
JL

JAE LEE

SERVICE ADVISOR
Puente Hills Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(519 reviews)
84

Reviews of JAE LEE

JB
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Jeannette B.
Whittier, CA
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly & efficient
Jae was friendly & approachable
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 04/04/2018 03:48 PM

Hi Jeannette,
Thank you for 5 star survey with wonderful comment to Jae.
We are looking forward to seeing you again for your next scheduled service visit.

Employees worked with
JL
JAE LEE
SERVICE ADVISOR
EA
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Efren A.
Hacienda Heights, CA
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Service is better
I have not been happy with the service in the past but the only Hyundai Dealership near us. Not sure when it changed by I was there in December and it was horrible. This service appointment was excellent. Thank you. Please keep it up
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 04/02/2018 02:47 PM

Hi Efren,
Thank you for 5 star survey.
We are looking forward to seeing you again for your next scheduled service visit.

Employees worked with
JL
JAE LEE
SERVICE ADVISOR
DV
DONNIE VO
Verified Customer
La Puente, CA
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great
Great customer service
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 04/02/2018 02:46 PM

Hi,
Thank you for 5 star survey.
We are looking forward to seeing you again for your next scheduled service visit.

Employees worked with
JL
JAE LEE
SERVICE ADVISOR
DV
DONNIE VO
JH
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Joey H.
Irvine, CA
2014 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very satisfied customer
Jae Lee @ service depart provided great customer service and he deserves a 5 star. He made sure my car was taken care of. Be sure to ask for Jae Lee the next time you take your car for maintenance or repair. I was there March 17, 2018.
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 03/29/2018 12:17 PM

Hi Joey,
Thank you for 5 star survey with kind words to Jae.
We are looking forward to seeing you again for your next scheduled service visit.

Employees worked with
JL
JAE LEE
SERVICE ADVISOR
YO
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Youngrok O.
West Covina, CA
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good service...
steps are very kind.
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 03/28/2018 11:34 AM

Hi Youngrok,
Thank you for 5 star survey.
We are looking forward to seeing you again for your next scheduled service visit.

Employees worked with
JL
JAE LEE
SERVICE ADVISOR
WY
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Wagih Y.
Rowland Heights, CA
2014 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Awesome
I'm very satisfied with the service.
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 03/28/2018 09:37 AM

Hi Wagih,
Thank you for 5 star survey.
We are looking forward to seeing you again for your next scheduled service visit.

Employees worked with
JL
JAE LEE
SERVICE ADVISOR
avatar
ROBERT BINKLEY
RR
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Rosa R.
Rowland Heights, CA
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great customer service
Excellent
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 03/27/2018 10:41 AM

Hi Rosa,
Thank you for 5 star survey with nice comment to us.
We are looking forward to seeing you again for your next scheduled service visit.

Employees worked with
JL
JAE LEE
SERVICE ADVISOR
DV
DONNIE VO
Verified Customer
La Puente, CA
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
nice job
nice job
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 03/24/2018 08:11 AM

Hi,
Thank you for 5 star survey.
We are looking forward to seeing you again for your next scheduled service visit.

Employees worked with
JL
JAE LEE
SERVICE ADVISOR
DV
DONNIE VO
OQ
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Oliver Q.
Pomona, CA
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
If I remember their name, they did something good
Jae gave me nothing but good news. I went in to Puente Hills Hyundai with my humble maintenance budget and Jae was able to get everything I needed done within budget. I was very grateful for his service and the work done by your mechanics on staff. Thanks again for another great service visit.
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 03/23/2018 02:38 PM

Hi Oliver,
Thank you for 5 star survey with nice comment to Jae.
We are looking forward to seeing you again for your next scheduled service visit.

Employees worked with
JL
JAE LEE
SERVICE ADVISOR
DV
DONNIE VO
AL
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Annie L.
Hacienda Heights, CA
2017 Hyundai Sonata Plu
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great
Quick and quick. Got in and out in couple hours like they promised. People were nice and welcoming.
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 03/23/2018 09:16 AM

Hi Annie,
Thank you for 5 star survey.
We are looking forward to seeing you again for your next scheduled service visit.

Employees worked with
JL
JAE LEE
SERVICE ADVISOR
DV
DONNIE VO
RA
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Ronald A.
Hacienda Heights, CA
2011 Hyundai Veracruz
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very friendly,helpful people
Sorry someone took the TV remote away and didn't bring it back. Left us with one boring channel to watch.
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 03/23/2018 09:12 AM

Hi Ronald,
Thank you for 5 star survey.
We found TV remote.
We are looking forward to seeing you again for your next scheduled service visit.

Employees worked with
JL
JAE LEE
SERVICE ADVISOR
DV
DONNIE VO
VP
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Veronica P.
La Puente, CA
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service - friendly staff - clean waiting room
another great experience at Puente Hill Hyundai. Always greeted with a friendly smile - fast service
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 03/20/2018 10:57 AM

Hi Victoria,
Thank you for 5 star survey.
We are looking forward to seeing you again for your next scheduled service visit.

Employees worked with
JL
JAE LEE
SERVICE ADVISOR
PC
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Paul C.
Las Vegas, NV
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
The most excellent service dept.
This service department has;
1. Professionalism
2. Convenience
3. Kindness

Most of all, the team has great team work. I could express with this word, "Awesome!"
Recommended
CHAN P., service manager from Puente Hills Hyundai responded on 03/19/2018 03:54 PM

Hi Paul,
Thank you for 5 star survey.
We are looking forward to seeing you again for your next scheduled service visit.

Employees worked with
JL
JAE LEE
SERVICE ADVISOR
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