Business Solutions

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ROBERT BINKLEY

Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(267 reviews)
85
Send a Message to ROBERT

AR
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Alberto R.
El Monte, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Engine replacement
All handled well the service was excellent

DS
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Daniel S.
La Puente, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/03/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Excellent service.
Very busy day, but my car was delivered back in time as promised.

CT
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Charity T.
Chino, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/25/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Felt taken care of in every area of my appointment
Again Mr. Jae Lee is awesome what he does he care for his customers, and ensure we leave happy and know that we have gotten quality service. Very good experience!!

IS
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Imelda S.
Rowland Heights, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/07/2021
Service Type: Maintenance
verified customer Verified Customer
8
Category: Service
Great Service!
Great service from Jhordan. He provided excellent service for my car diagnose.
I've appreciated your good work!

BP
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Brent P.
Aliso Viejo, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/19/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Great service
Service was great. Thanks

Verified Customer
Whittier, CA
2018 Hyundai Ioniq Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/15/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Always friendly
Always great service!

MM
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Miguel M.
Ontario, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Happy Customer
Great service like always.. Thanks Javier
Keep up the great job
Recommended

JK
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Joseph K.
Los Angeles, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/05/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
service and service staff service so good
1. Repair service was excellent
2. thank you so much for Mr. Jae Lee's good advice and his excellent service.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 07/06/2021

Your feedback is very valuable to our dealership.
We are so glad your experience here was a positive one.
We also appreciate 5 stars. 감사 합니다.^^

Sean Kim
Service Director
626-581-5353
seank@phhyundai.com

JF
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James F.
Rowland Hghts, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Best place to service your Hyundai!
I have brought 3 cars for services at this dealership. I have consistently had reliable service from them. On weekends they had free food pre-covid!
Recommended

JL
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Jaeheun L.
Los Angeles, CA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/08/2021
verified customer Verified Customer
Category: Service
Great Service
Great Service
Recommended

JL
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Jaeheun L.
Los Angeles, CA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/08/2021
verified customer Verified Customer
Category: Service
Great Service
Great Service
Recommended

Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/08/2021
Service Type: Maintenance
Category: Service
Great Service
Great Service
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 06/08/2021

Thank you for filling out the survey.  We will try harder next time to get 5 stars from you.

Sean Kim
Service Director
626-581-5353
seank@phhyundai.com

Verified Customer
Rosemead, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Good service attitude
Good service attitude
Recommended

Verified Customer
Hacienda Heights, CA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/16/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Very bad policies when you paid good money for the warranty. Sad Hyundai treats good paying customers very badly
Hyundai warranty sucks
Not Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 04/19/2021

I am sorry that our service did not meet your expectation. 

We understand your time is valuable.  We appreciate your feedback.

Sean Kim
Service Director
626-581-5353
seank@phhyundai.com

MH
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Ming H.
Diamond Bar, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Mrs.Huang
Jay Jussal is excellent service, 👍👍👍
Recommended

MM
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Michael M.
Brea, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/18/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Javier is the best! He is THE example of great customer service!
I have had nothing but great service from Javer. He greats me by name with a warm, inviting smile on his face and handshake.
Recommended

GR
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Genevieve R.
Chino Hills, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
professional and courteous service.
my service was prompt and the car rental explanation was very good.
Recommended

Verified Customer
La Puente, CA
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
09/06/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Vehicle Service
Only issue was the service on my vehicle, it needs to be inspected before releasing to customer.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 09/07/2019

Thank you for filling out the survey.  We will try harder next time to get 5 stars from you.

Sean Kim
Service Director
626-581-5353
seank@phhyundai.com
SEAN K., Service Director from Puente Hills Hyundai responded on 09/07/2019

Thank you again for agreeing to re score.

Sean Kim
Service Director
626-581-5353
seank@phhyundai.com

Verified Customer
Rowland Heights, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/18/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Excellent Service
Excellent and fast service. Service worker very nice and helpful.
Recommended

MY
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Miuwan Y.
Covina, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Professional and Efficient
Always have been their customer for my car maintenance and most of the time i am satisfy with their services.

The give you clear detail information about what need to be done and what can wait for next time. If you have question, they always willing to help.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 08/16/2019

When our customers leave here happy, that makes us happy.
Thank you for the 5 stars.
Javer will love this review.  Thank you again.

Sean Kim
Service Director
626-581-5353
seank@phhyundai.com

SI
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Sheldon I.
La Habra, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/06/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Jay Jussal
Jay was incredibly professional and accurate. He broke the experience down to the tee. He communicated very well and was truthful. I’ve had many terrible experiences at puente hills Hyundai but Jay Jussals customer service and professionalism gained my confidence back. He will definitely be the person I deal with now!
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 08/16/2019

We are so glad and relieved to hear that your experience here was a positive one this time with Jay. We apologize for previous unpleasant experience though.. I mean whatever it was, if customer felt terrible, it is our fault...
Thank you for the 5 stars.

Sean Kim
Service Director
626-581-5353
seank@phhyundai.com
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