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Thank you so much for the great review.
We also appreciate the 5 stars!
Your kind words are much appreciated. We all enjoyed (especially, Jhordan) reading your comments.^^
Thank you for your input. Your feedback is very valuable to our dealership. Customer satisfaction is our #1 priority but as you experienced, it is not always successful. Please accept my sincere apology for the inconvenience we caused...I will ask Jhordan to follow up.
Because of the nature of the business, when we have lots of walk ins, sometimes there are innocent victims like you.....Jhordan was probably overwhelmingly busy failed to notifying you in time that the service is getting delayed..
Thank you again for taking your own time to fill out the survey and agreeing to re score. Th re score request will be sent right after this e mail.^^
Your feedback is very valuable to our dealership.
We are so glad your experience here was a positive one.
We also appreciate 5 stars. 감사 합니다.^^