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SureCritic / Hyundai Dealer / Eckert Hyundai / JIM LIGOROTIS
JL

JIM LIGOROTIS

Eckert Hyundai
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(27 reviews)
81

Reviews of JIM LIGOROTIS

Verified Customer
Richardson, TX
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Regular service appointment
This was my first visit to this hyundai facility and I had Overall good experience right from scheduling appointment to getting the service done.I would come back again .
Also I would recommend this dealership
DYLAN H. from Eckert Hyundai responded on 08/30/2021 06:39 AM

Thnak you for the % star review and the positive feedback.  It is our pleasure to serve you, and hope to see you again soon.

Employees worked with
JL
JIM LIGOROTIS
HN
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Hunter N.
Whitesboro, TX
2020 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/06/2021
Service Type: Repair
verified customer Verified Customer
9
Category: Service
Easy scheduling and good service
Scheduling an appointment was very easy with the Eckert Hyundai facility and when I showed up for my appointment they got me in immediately. I left for lunch and they sent me an email and a call letting me know my car was good to go and where they had it. Overall a good experience.
DYLAN H. from Eckert Hyundai responded on 08/09/2021 06:20 AM

Thank you for the 5 star review and the positve feedback.

Employees worked with
JL
JIM LIGOROTIS
JA
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James A.
Denton, TX
2016 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Consistent service
The service team is always professional and make appropriate recommendations for my vehicle.
Recommended
DYLAN H. from Eckert Hyundai responded on 07/15/2021 03:53 PM

Thank you for the 5 star review.  We look forward to seeing you again soon

Employees worked with
JL
JIM LIGOROTIS
JC
JAIME CHEVEZ
Verified Customer
Argyle, TX
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
polite efficient personnel throughout facility
My vehicle needed parts that had to be ordered. Staff kept me updated on the arrival of needed parts along with the
expected time to complete the service. All went well!
Recommended
DYLAN H. from Eckert Hyundai responded on 07/12/2021 05:16 AM

Thank you for the 5 star review.  It is always our pleasure to serve you.  Have a great day!

Employees worked with
JL
JIM LIGOROTIS
DS
DAVID SHIPLETT
SC
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Sara C.
Denton, TX
2013 Hyundai Elantra Gt
ReScore Review™
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/02/2021
verified customer Verified Customer
Category: Service
Took care of the problem, got my car running again
Manager at the service center to care of my car and took care of the problem. The overall team would benefit from improvements with communications between customer and team members so nothing is forgotten. Thank you Eckert Hyundau
Recommended
Employees worked with
JL
JIM LIGOROTIS
Verified Customer
Lewisville, TX
2010 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service!
Great service!
Recommended
DYLAN H. from Eckert Hyundai responded on 07/01/2021 05:14 AM

Thank you for the positive feedback and the 5 star review

Employees worked with
JL
JIM LIGOROTIS
LS
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Lisethe S.
Fort Worth, TX
2021 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Good service
Everyone is nice and willing to help
Recommended
DYLAN H. from Eckert Hyundai responded on 06/30/2021 02:51 PM

Thank you for the positive feedback and the 5 star review.

Employees worked with
JL
JIM LIGOROTIS
PW
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Phillip W.
Denton, TX
2016 Hyundai Genesis Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service shop
I would recommend there service shop to everyone.
Recommended
DYLAN H. from Eckert Hyundai responded on 06/28/2021 05:26 AM

Thnak you for the 5 star review and the kind words.  We appreciate it alot.

Employees worked with
JL
JIM LIGOROTIS
SC
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Sara C.
Denton, TX
2013 Hyundai Elantra Gt
ReScore Review™
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/02/2021
verified customer Verified Customer
Category: Service
Took care of the problem, got my car running again
Manager at the service center to care of my car and took care of the problem. The overall team would benefit from improvements with communications between customer and team members so nothing is forgotten. Thank you Eckert Hyundau
Recommended
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/02/2021
Service Type: Maintenance
Category: Service
poor customer service
Poor customer service throughout service appointment. Was not given an option to be dropped off at home and have my vehicle delivered back to me once finished (hyundai center do this) the staff did a bad job at explaining to me what was wrong with my car and why they had recommended certain things. No refreshments for customers while they wait.
Not Recommended
DYLAN H. from Eckert Hyundai responded on 06/02/2021 03:53 PM

I am sorry your most recent service experience was not excellent.  I would like to speak with you regarding this matter at your earliest convenience.  You can reach me at 940-243-6208.  

DYLAN H. from Eckert Hyundai responded on 06/25/2021 11:22 AM

Thank you so much for speaking with me about your concerns.  I look forward to seeing you again soon 

Employees worked with
JL
JIM LIGOROTIS
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