Business Solutions
SureCritic / Hyundai Dealer / Zimbrick Hyundai West / JEFFREY WINCHEL
avatar

JEFFREY WINCHEL

Zimbrick Hyundai West
Jeff has started with Zimbrick in 2001 at Saturn of Madison. When not at work Jeff enjoys spending time with his wife, kids, and grandkids. He also has a small hobby farm with cows, chickens, dogs, and cats. Jeff also enjoys watching the Packers games.
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(714 reviews)
72

Reviews of JEFFREY WINCHEL

MW
gravatar
Max W.
Jefferson, WI
2019 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/08/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Good Service
Good service
Friendly staff
Recommended
KYLE M T. from Zimbrick Hyundai West responded on 03/09/2021 06:56 AM

Thank you for your 4 star review.

Employees worked with
avatar
JEFFREY WINCHEL
DD
gravatar
Daniel D.
Madison, WI
2010 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service.
With a Parts Department like Zimbrick Hyundai West has service is prompt and efficient.
Recommended
KYLE M T. from Zimbrick Hyundai West responded on 03/09/2021 06:54 AM

With a parts department like Hyundai west why would anyone go any where else!

Employees worked with
avatar
JEFFREY WINCHEL
JS
gravatar
James S.
Verona, WI
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Superior customer care
I've been buying new Hyundais from Zimbrick since 1989 when we bought our first Sonata. Thanks to the excellent engineering of the cars and service at Zimbricks we have gotten well over 100,000 miles on each of
He
5 cars, only trading them in to get cars with newer features. Dave Han has always been great at helping us pick the right car for our needs. Jeff Winchell has managed the servicing of the cars with care and everyone I've dealt with has been friendly and helpful. Dealerships are not all alike. Zimbricks is a class organization.
Recommended
KYLE M T. from Zimbrick Hyundai West responded on 03/05/2021 10:37 AM

Thank you for your 5 star review!

Employees worked with
avatar
JEFFREY WINCHEL
TB
gravatar
Timothy B.
Madison, WI
2018 Hyundai Ioniq Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Hyundai West Madison, WI
Best dealership and service around!
Recommended
KYLE M T. from Zimbrick Hyundai West responded on 02/26/2021 02:11 PM

Thank you for your 5 star

Employees worked with
avatar
JEFFREY WINCHEL
RM
gravatar
Robert M.
Madison, WI
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
The service is always great. Everyone is professional.
Had an oil change. My car was finished in a half hour.
Recommended
KYLE M T. from Zimbrick Hyundai West responded on 02/23/2021 07:02 AM

Thank you for your 5 star review!

Employees worked with
avatar
JEFFREY WINCHEL
Verified Customer
Madison, WI
2020 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Super smooth process and very kind team
I feel my car is under good care in good hands.
Recommended
KYLE M T. from Zimbrick Hyundai West responded on 02/12/2021 05:55 AM

Thank you

Employees worked with
avatar
JEFFREY WINCHEL
AD
gravatar
Andrea D.
Evansville, WI
2014 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Clean, fast service, enough space to socially distance, friendly service.
My car was taken in for service immediately, the part i came in for was cheaper than i expected and the length of the service job was less than expected. On top of that, my car was super clean when it was ready! Very happy with this service.
Recommended
KYLE M T. from Zimbrick Hyundai West responded on 01/15/2021 05:20 AM

Thank you

Employees worked with
avatar
JEFFREY WINCHEL
RM
gravatar
Robert M.
Madison, WI
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/25/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Professional and courteous staff. Great waiting area.
I had an oil change service. As usual, everything went fine and quickly.
Recommended
KYLE M T. from Zimbrick Hyundai West responded on 11/25/2020 06:45 AM

Thank you Robert

Employees worked with
avatar
JEFFREY WINCHEL
DS
gravatar
Dan S.
Barneveld, WI
2013 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/04/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Found the part and fixed it right away
Was very happy that they looked, and found the part on the shelf to fix our car while we waited rather than make another trip.
Recommended
KYLE M T. from Zimbrick Hyundai West responded on 11/04/2020 05:27 AM

Thank you Dan

Employees worked with
avatar
JEFFREY WINCHEL
Verified Customer
Madison, WI
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/23/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellent
Excellent
Recommended
KYLE M T. from Zimbrick Hyundai West responded on 10/26/2020 05:46 AM

Thank you

Employees worked with
avatar
JEFFREY WINCHEL
Verified Customer
Madison, WI
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/14/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Friendly
All staff members were very friendly and respectful during my visit for service on a flat tire, they did a great job patching my tire up and they even cleaned & sanitized the inside of my car. They also ran my car through the car wash, which was an unexpected surprise that I appreciated
Recommended
KYLE M T. from Zimbrick Hyundai West responded on 10/15/2020 05:20 AM

Thank you

Employees worked with
avatar
JEFFREY WINCHEL
Verified Customer
Madison, WI
2007 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/08/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Why I continue to use Zimbrick Hyundai
location, ease of scheduling appointments, staff knowledge or ability to obtain information quickly and the quality of service for the past 13 years.
Recommended
KYLE M T. from Zimbrick Hyundai West responded on 10/09/2020 05:00 AM

Thank you

Employees worked with
avatar
JEFFREY WINCHEL
TD
gravatar
Terri D.
Lodi, WI
2020 Hyundai Palisade
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/07/2020
verified customer Verified Customer
Category: Service
Great staff
Staff is top notch!
Recommended
Employees worked with
avatar
JEFFREY WINCHEL
RM
gravatar
Robert M.
Madison, WI
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/14/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
All the people are friendly and efficient.
I dropped my car off for a 180,000 mile service. The car was ready when promised. Everything want fine.
Recommended
KYLE M T. from Zimbrick Hyundai West responded on 09/16/2020 07:14 AM

Thank you

Employees worked with
avatar
JEFFREY WINCHEL
AA
gravatar
Arlene A.
Madison, WI
2014 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellent
Wonderful service
Recommended
KYLE M T. from Zimbrick Hyundai West responded on 09/11/2020 11:06 AM

THANK YOU

Employees worked with
avatar
JEFFREY WINCHEL
SJ
gravatar
Sylvia J.
Stoughton, WI
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/23/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Quick service.
I appreciated the efficiency and cleanliness.
Recommended
KYLE M T. from Zimbrick Hyundai West responded on 08/24/2020 12:20 PM

Thank you for your feed back Sylvia

Employees worked with
avatar
JEFFREY WINCHEL
AM
gravatar
Annette M.
Middleton, WI
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
The friendly people
Always prompt and professional service
Recommended
KYLE M T. from Zimbrick Hyundai West responded on 07/20/2020 08:47 AM

Thank you!

Employees worked with
avatar
JEFFREY WINCHEL
Verified Customer
Madison, WI
2019 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Always a satisfied customer
They do an excellent job
Recommended
KYLE M T. from Zimbrick Hyundai West responded on 07/20/2020 08:45 AM

Thank you

Employees worked with
avatar
JEFFREY WINCHEL
RM
gravatar
Robert M.
Madison, WI
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Quick and efficient service, friendly people.
Stopped for an oil change, Everything went fine as usual.
Recommended
KYLE M T. from Zimbrick Hyundai West responded on 07/08/2020 01:17 PM

Thank you!

Employees worked with
avatar
JEFFREY WINCHEL
Verified Customer
Madison, WI
2018 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Customer service
Very friendly and professional
Recommended
KYLE M T. from Zimbrick Hyundai West responded on 07/03/2020 08:46 AM

Thank you for your feedback!

Employees worked with
avatar
JEFFREY WINCHEL
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.