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SureCritic / Hyundai Dealer / Zimbrick Hyundai West / JEFFREY WINCHEL
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JEFFREY WINCHEL

Zimbrick Hyundai West
Jeff has started with Zimbrick in 2001 at Saturn of Madison. When not at work Jeff enjoys spending time with his wife, kids, and grandkids. He also has a small hobby farm with cows, chickens, dogs, and cats. Jeff also enjoys watching the Packers games.
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(714 reviews)
72

Reviews of JEFFREY WINCHEL

Verified Customer
Madison, WI
2017 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
New to Madison
I relocated to Madison for the summer and decided to have my car serviced before a long road trip. The service was prompt, friendly and seamless.
Recommended
Employees worked with
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JEFFREY WINCHEL
Verified Customer
Madison, WI
2010 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/18/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Review
See previous.
Recommended
Employees worked with
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JEFFREY WINCHEL
EH
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Eric H.
Stoughton, WI
2011 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quick and friendly service
Zimbrick explains needed service and dont pressure you to do extras. Service is quick and waiting facilities are clean, quiet and comfortable.
Recommended
CLINT K., Service Manager from Zimbrick Hyundai West responded on 06/14/2019 06:02 AM

Thank you for the great review.  We really appreciate your business and the kind words.  We look forward to seeing you next time in.  

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

Employees worked with
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JEFFREY WINCHEL
JG
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Jesus G.
Madison, WI
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Top notch
Always very professional.
Recommended
Employees worked with
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JEFFREY WINCHEL
SH
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Sharon H.
Madison, WI
2012 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer
Good service
Recommended
Employees worked with
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JEFFREY WINCHEL
HF
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Heather F.
Middleton, WI
2011 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great customer service!
The great service came along to the new location! Thanks!
Recommended
CLINT K., Service Manager from Zimbrick Hyundai West responded on 06/05/2019 06:16 AM

Thank you for the great review.  The great people and service are just a few of the things we made sure to bring with us to the new store.  
We look forward to seeing you at your next visit.

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

Employees worked with
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JEFFREY WINCHEL
MS
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Michael S.
Madison, WI
2017 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil Change
The dealership is very good about my time and the car.
Recommended
CLINT K., Service Manager from Zimbrick Hyundai West responded on 06/03/2019 01:11 PM

Thank you for the great review.  We look forward to seeing you next time in.  

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

Employees worked with
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JEFFREY WINCHEL
BR
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Bill R.
Madison, WI
2010 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/02/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Express Oil Change
This facility is newer and is clean and comfortable. he service was just fine and my only observation for improvement would be in more timely greeting the customer on arrival.
Recommended
CLINT K., Service Manager from Zimbrick Hyundai West responded on 06/03/2019 01:07 PM

Thank you for feedback from your last visit.  We are always looking for ways to improve our service.  I will work with my staff on making sure we greet customers quicker and at their vehicle.  Thank you for your business and we look forward to seeing you at your next service.

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

Employees worked with
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JEFFREY WINCHEL
AA
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Arlene A.
Madison, WI
2014 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Service Team
Warm, caring staff
Recommended
CLINT K., Service Manager from Zimbrick Hyundai West responded on 05/31/2019 02:10 PM

Thank you for the excellent 5 star review.  I know Jeff and the other guys always enjoy seeing you when you are in for service. 

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

Employees worked with
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JEFFREY WINCHEL
MM
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Michael M.
Madison, WI
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Stress free service
A really good dealership to visit - clean, organized, & friendly staff
Recommended
CLINT K., Service Manager from Zimbrick Hyundai West responded on 05/30/2019 09:32 AM

Thank you for the friendly 5 star review.  We look forward to seeing you next time in.

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

Employees worked with
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JEFFREY WINCHEL
JN
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Jim N.
Madison, WI
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Warranty repair
Easy to make appointment. Work finished as promised.
Recommended
CLINT K., Service Manager from Zimbrick Hyundai West responded on 05/30/2019 09:31 AM

Thank you for your business and the great 5 star review.  We look forward to seeing you next time in. 

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

Employees worked with
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JEFFREY WINCHEL
MT
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Mathew T.
Madison, WI
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great people/great service
Zimbrick service always exceeds expectations. I’m always treated with courtesy and respect. The team is knowledgeable and helpful. Hyundai is a fine product.
Recommended
Employees worked with
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JEFFREY WINCHEL
DD
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Daniel D.
Madison, WI
2010 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Santa Fe servuce
Excellent service. Quick and efficient.
Recommended
Employees worked with
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JEFFREY WINCHEL
MM
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Marcia M.
Mc Farland, WI
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always fine service
Always a clear explanation of services provided. Always a heads-up reminder of upcoming services that should be scheduled.
Recommended
CLINT K., Service Manager from Zimbrick Hyundai West responded on 05/21/2019 01:44 PM

Thank you for the great review.  We look forward to seeing you next time in.  Hopefully the dealership in West Allis can get the Santa Fe on the road quickly for Mark.

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

Employees worked with
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JEFFREY WINCHEL
Verified Customer
Cross Plains, WI
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Consistently good service
They provide consistently good service.
Recommended
CLINT K., Service Manager from Zimbrick Hyundai West responded on 05/21/2019 01:32 PM

Thank you for choosing us to do business with.  We look forward to continue helping you service your Sonata.

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

Employees worked with
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JEFFREY WINCHEL
JC
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Jose C.
Madison, WI
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
i like the sv
vere good for a person of my age
Recommended
CLINT K., Service Manager from Zimbrick Hyundai West responded on 05/21/2019 01:30 PM

Thank you for the great 5 star review.  We look forward to seeing you next time in.  

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

Employees worked with
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JEFFREY WINCHEL
RA
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Richard A.
Tomah, WI
2013 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/18/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly
Professionalism
Recommended
CLINT K., Service Manager from Zimbrick Hyundai West responded on 05/21/2019 01:41 PM

Thank you for the 5 star friendly review.  We really appreciate you traveling all this way to have your vehicle serviced.  

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

Employees worked with
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JEFFREY WINCHEL
CR
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Carl R.
Belleville, WI
2017 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/17/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service staff good to get me in and out without delaly.
yes, for service
Recommended
Employees worked with
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JEFFREY WINCHEL
MJ
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Meghan J.
Middleton, WI
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great!
Great service as usual
Recommended
Employees worked with
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JEFFREY WINCHEL
Verified Customer
Madison, WI
2011 Hyundai Sonata
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/16/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Service has always been good
Service has always been good except this time. Took alot longer than originally told. Hopefully just a one time experience.
Recommended
CLINT K., Service Manager from Zimbrick Hyundai West responded on 05/21/2019 01:30 PM

Thank you for the feedback from your last visit.  I apologize the service took a lot longer than you expected.  We do understand your time is very valuable.  I will make sure the staff that is scheduling service is aware of how long services take.  
Thank you for your business and we look forward to doing better next time in.

Clint Kalscheur

Service Manager

Zimbrick Hyundai West

(608) 277-2266

clint.kalscheur@zimbrick.com

Employees worked with
avatar
JEFFREY WINCHEL
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