KO

Kent Odekirk

Mike White Ford of Coeur d'Alene

Overall Rating

4.8

(149 reviews)

81

Reviews of Kent Odekirk

KB

KAITLIN B.

Redding, CA

10/06/2022

Verified Customer

10

Category: Service

Fastest service ever

My experience with getting my oil changed has always been an all day event even when making an appointment until my visit to Mike White Ford. I never understood why such a simple service would consume my day in the past. This service department proved that work can be done efficiently and productively. The service agents were extremely professional and accommodating. I will be returning for all service needs while living in the area. My husband and I travel for work so staying in one place too long is rare. I recommend getting your vehicles serviced by Mike White Ford.

Haley B. from Mike White Ford of Coeur d'Alene responded on 10/06/2022 03:01 PM

Kaitlyn, thank you for the outstanding review! We're so proud to serve our customers and pledge to continuously improve every step of the way! We look forward to serving you again in the future.

Employees worked with

DN

DAVID N.

Ormond Beach, FL

10/05/2022

Verified Customer

10

Category: Service

The works

Excellent service in a timely manner. Some warranty work was done with no problems.

Haley B. from Mike White Ford of Coeur d'Alene responded on 10/06/2022 02:59 PM

David, thank you for the excellent review! We're grateful that you gave us the opportunity to serve you!

Employees worked with

Verified Customer

Hayden, ID

10/04/2022

Verified Customer

10

Category: Service

Regular scheduled service

Easy as always

Haley B. from Mike White Ford of Coeur d'Alene responded on 10/06/2022 02:57 PM

Anonymous, thank you for the 5 star review! We're so glad that you found your experience to be easy and pleasant. Thank you for choosing Mike White Ford!

Employees worked with

AD

ALEX D.

Rathdrum, ID

10/01/2022

Verified Customer

10

Category: Service

Service Department is a Pro Show

I always have great experiences with the service department.

Haley B. from Mike White Ford of Coeur d'Alene responded on 10/03/2022 03:20 PM

Alex, thank you for the fantastic review! We're very proud of our service department and glad that you've had such positive experiences with them! Thank you for choosing Mike White Ford.

Employees worked with

DS

DANIEL S.

Coeur D Alene, ID

10/01/2022

Verified Customer

10

Category: Service

Great service

Mike White Ford in CDA always takes great care of my Explorer!

Haley B. from Mike White Ford of Coeur d'Alene responded on 10/03/2022 03:19 PM

Daniel, thank you for the great review! We look forward to serving you and your Explorer again in the future!

Employees worked with

TH

TINA H.

Coeur D Alene, ID

09/27/2022

Verified Customer

9

Category: Service

Oil change in a flash!

Wow. Proficient oil change in 30 minutes. Friendly workers. Clean waiting room. Went over assessment thoroughly.

Haley B. from Mike White Ford of Coeur d'Alene responded on 09/30/2022 02:53 PM

Tina, thank you for the kind review! We're so glad that your oil change was fast and pleasant! Thank you for choosing Mike White Ford!

Employees worked with

KW

KATIE W.

Post Falls, ID

09/26/2022

Verified Customer

10

Category: Service

Unexpected to reassured

I always love bringing my car to Mike White Ford in CDA. Even when there is bad news like I unexpectedly need new rear brakes; I always receive the best and most sincere customer service. Having a baby in the back seat and another on the way, the thought of brakes are a scary thought. Thankfully I was reassured that my car service would be complete with not only fresh oil but fresh rear brakes.
Thank you service team for keeping my family safe.

Haley B. from Mike White Ford of Coeur d'Alene responded on 09/27/2022 04:42 PM

Katie, customers like you make our day! Keeping your family (and the rest of our community) safe is our #1 priority. It's an honor to serve our community and we appreciate the opportunity to do so!

Employees worked with

MZ

MICHAEL Z.

Post Falls, ID

09/23/2022

Verified Customer

9

Category: Service

Awesome service

Can't can't say anything bad about the service it was awesome from the guy that opened the door to the mechanic that did the work thank you very much you guys are tremendous

Haley B. from Mike White Ford of Coeur d'Alene responded on 09/27/2022 04:40 PM

Michael, thank you for the tremendous review! We're so glad that your entire experience was pleasant and was successful! We look forward to serving you again in the future!

Employees worked with

Verified Customer

Coeur D Alene, ID

09/22/2022

Verified Customer

9

Category: Service

Vehicle service made simple and easy.

Very prompt and pleasant.

Haley B. from Mike White Ford of Coeur d'Alene responded on 09/22/2022 03:12 PM

Anonymous, thank you for the kind review! We're so glad that your service experience was simple, easy and pleasant! We look forward to our next opportunity to serve you!

Employees worked with

Verified Customer

Post Falls, ID

09/17/2022

Verified Customer

7

Category: Service

good n friendly stuff

quick on everything n get your answers fast

Haley B. from Mike White Ford of Coeur d'Alene responded on 09/19/2022 03:16 PM

Anonymous, thank you for your kind words. We hope to earn that 5th star on your next visit with us! Thank you for choosing Mike White Ford.

Employees worked with

JA

JOHN A.

Rathdrum, ID

09/15/2022

Verified Customer

10

Category: Service

Quick service

Friendly accurate experience

Haley B. from Mike White Ford of Coeur d'Alene responded on 09/19/2022 03:06 PM

John, thank you for the kind review. Friendly and accurate are two goals that we have for most experiences! We look forward to serving you again in the future!

Employees worked with

Verified Customer

Otis Orchards, WA

Ford Expedition

09/15/2022

Verified Customer

8

Category: Service

Efficient service

Got in and out with nothing unexpected

Haley B. from Mike White Ford of Coeur d'Alene responded on 09/19/2022 02:52 PM

Anonymous, thank you for the 5 star review. We don't like surprises any more than our customers do, so we try to avoid them! We look forwarding to serving you again in the future.

Employees worked with

RS

ROBERT S.

Oldtown, ID

08/22/2022

Verified Customer

10

Category: Service

quick and efficient !!

Fast service, the guys were awesome

Haley B. from Mike White Ford of Coeur d'Alene responded on 08/29/2022 02:37 PM

Robert, thank you for the 5 star review! Quick and efficient are always two goals that we have! Thank you for choosing Mike White Ford!

Employees worked with

Verified Customer

Naples, ID

Ford F350

08/21/2022

Verified Customer

1

Category: Service

I think your idea of detailing a pickup is deferent than mine

You guys did change the oil and fill the tank. You also got the sticker off the center console and the glue off the gear shifter and the start button but then Bill tried saying it was pitch like I had done it but noticed it before I had even left the lot. As far as the detailing goes the windshield never got cleaned you could still see the suction cup marks and the rear view mirror you could still see where the sticker was bill grabbed a towel and window cleaner and tried to get it but I could see smears all the way home which was pretty irritating. They didn’t even wash the outside of the pickup and Bill had mentioned that they thought about washing it but they figured it would just be dirty right away. The floor mats didn’t get washed or even pulled out I think because their was still dirt under them. Originally Seth had told they only needed it for a hour and a half but on the way down there Bill had texted me asking me if they had it for four hours.

Employees worked with

SW

SCOTTY W.

Plummer, ID

08/15/2022

Verified Customer

10

Category: Service

Service

Amazing job

Haley B. from Mike White Ford of Coeur d'Alene responded on 08/19/2022 02:09 PM

Scotty, thank you for the amazing review! We look forward to serving you again in the future!

Employees worked with

SF

SUSAN F.

Coeur D Alene, ID

08/11/2022

Verified Customer

8

Category: Service

Auto Service

as always the service man was very nice and very helpfu

Haley B. from Mike White Ford of Coeur d'Alene responded on 08/19/2022 02:05 PM

Susan, thank you for the 5 star review! We're so pleased that you had a positive experience with our service team and will be sure to pass along your kind words! Thank you for choosing Mike White Ford!

Employees worked with

SS

STEVEN S.

Osburn, ID

Ford F250

08/11/2022

Verified Customer

10

Category: Service

I'm for a service and left with a brand new Explorer

Outstanding dealership and sales team... service guys and gals are top notch too.

Haley B. from Mike White Ford of Coeur d'Alene responded on 08/19/2022 02:05 PM

Steven, congratulations on your Explorer! We're so glad that you had such a great time with our team because we had a great time serving you as well! We can't wait to hear about all of your adventures!

Employees worked with

DP

DEBRA P.

Dalton Gardens, ID

08/10/2022

Verified Customer

10

Category: Service

Service Center, Sales and Finance Department

Overall from the Service Center, our Sales Rep and finance I (we) was treated with great care! Really listened to what I needed . We will definitely recommend Mike White Ford and be back for our next purchase.

Haley B. from Mike White Ford of Coeur d'Alene responded on 08/19/2022 01:45 PM

Debra, thank you for the 5 star review! We're so glad that you had such a pleasant experience with our team! We look forward to serving you again in the future!

Employees worked with

Verified Customer

Hayden, ID

08/09/2022

Verified Customer

10

Category: Service

Always quick and easy

Super quick turn around time on my Explorer.

Haley B. from Mike White Ford of Coeur d'Alene responded on 08/15/2022 03:17 PM

Anonymous, thank you for the 5 star review! Quick and easy are two of the most important words for us in the Service department! We look forward to serving you again in the future!

Employees worked with

Verified Customer

Post Falls, ID

08/09/2022

Verified Customer

10

Category: Service

.

All went well from scheduling to checkin to work accomplished. Got in on time and work was finished at the time they had estimated. Good price as well.

Haley B. from Mike White Ford of Coeur d'Alene responded on 08/15/2022 03:16 PM

Anonymous, thank you for the kind review! We're so glad that everything went smoothly and well! We look forward to serving you again in the future!

Employees worked with

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