Cathy, thank you for the 5 star review. We've all been there - the problem happens every time except for at the dealership when we're there to get it fixed. We'll be here if the problem happens again and will be more than happy to help you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!
Daniel, thank you for the awesome review! We're so glad that your transmission service went so well! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!
Michael, thank you for the great review. We can completely understand why you are wondering about the diagnostic fee. Our technicians are paid based off of hours worked and when we submit warranty work to the warranty company, we have to show how much time was spent diagnosing versus fixing the part for accountability sake. It was an excellent question and I hope I answered it for you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future.
Wayne, thank you for the excellent review! It is truly a pleasure to serve you and we look forward to seeing you every time that you visit us. We will make sure to pass along your kind words to everyone that you mentioned. Whenever you're ready for that new truck, we'll be thrilled to help you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!
Martin, thank you for the 5 star review! We're so glad that you found our service to be reliable and pleasant. Thank you for choosing Mike White Ford! We look forward to serving you and your Edge again in the future!
Matt, thank you for the fantastic review! We're so glad that you had great service and that you enjoyed our shuttle service! We completely understand that you have other things to do rather than wait at a dealership all day, and we're happy to help! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!
Michael, thank you for the honest review. We're so glad that we were able to take care of your oil change needs and figure out the window issue in less time than promised.
We apologize for the headlight switch issue! When we're addressing electrical issues, as we did with your windows, we have to try all of the switches to determine where the fault lies. We always make a concerted effort to return the switches to where they were when the vehicle entered the shop, but we are only human and sometimes we make a mistake. We've very sorry and hope that the next time that you choose to service your vehicle with us, you will have a full 5 star experience! Thank you for choosing Mike White Ford!
David, thank you for the great review! We're so glad that you had such great service from our team and we will be sure to pass along your kudos! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!
Robert, thank you for the 4 star review. We're very hopeful that the new head gasket will hold and all will be well. We're optimistic that the next time that we see you will be for routine maintenance only, unless you want to stop in for a cup of free coffee or cider! Thank you for choosing Mike White Ford!
Karen, thank you for your good review! We appreciate your choosing Mike White Ford and look forward to serving you again in the future!
Chris, thank you for the fantastic review! We're so grateful that you continue to come back to us for your service needs! Thank you for the compliments and for choosing Mike White Ford! We look forward to serving you again in the future!
Kathleen, thank you for the good review! We're so sorry that it took two visits to repair your heater issue but we're so glad that we were able to solve it for you in the end! It's already too cold to be without heat and time is certainly of the essence! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!
Douglas, thank you for the great review! We're so glad that you found it easy to schedule and had a great overall experience! Extended warranties are worth every penny for the peace of mind! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!
Lorri, thank you for the 5 star review! We're glad that you felt like you mattered - because you do! Our customers are our #1 priority and we try to live with that ethos every day! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!
Flint, thank you for the great review! We're glad that you enjoyed our service department! We make it a matter of pride to remember which vehicles belong to which customer and thank you for noticing! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!
Tom, thank you for the great review! We're so glad that Kevyn served you so well! It's always our goal to keep customers informed and have quality work performed and it sounds like it was a home run for you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!
Desiree, thank you for the great review! We're so glad that you're happy and feel comfortable asking us questions when they come up! Thank you for choosing Mike White Ford! We look forward to serving you again!
Terry, thank you for the fantastic review. We're so glad that you enjoyed and feel good about your repairs in our service department! Thank you for choosing Mike White Ford! We look forward to serving you again in the future.
Anonymous, thank you for the excellent review! We will be sure to pass along your kind words to Kevyn! Thank you for choosing Mike White Ford! We look forward to serving you and your F-250 again in the future!