KH

KEVIN J HEERSPINK

Service Advisor
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(433 reviews)
85

BB
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Bruce B.
Bellingham, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Employees
Employees are professional and pleasant.
Service was completed as requested and in a timely manner
Recommended

SB
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Sandra B.
Lynden, WA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2021
verified customer Verified Customer
Category: Service
Great service
Very professional
Recommended

SB
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Sandra B.
Lynden, WA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2021
verified customer Verified Customer
Category: Service
Great service
Very professional
Recommended

Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/08/2021
Service Type: Maintenance
Category: Service
Good service
Good service
Recommended
KEVIN J H., Service Advisor from Rairdon's Hyundai of Bellingham responded on 02/09/2021 09:04 AM

Thank you for taking the time to send in the survey. I left you a voicemail if you can return my call at your earliest convience that would be great. Thank you!

Kevin Heerspink
Rairdon's Hyundai of Bellingham
Service Advisor
Phone: (360)738-8000

JM
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Jeffrey M.
Ferndale, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Over the phone help when I needed it.
Called the dealer for questions and got answers. It took them a few minutes to get my the Wright personal but all ended well
Avoiding a towing charge
Recommended

SS
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Steven S.
Redmond, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
We love Rairdon's
This is the third Hyundai we have purchased and serviced here. Kevin is an awesome individual. He is excellent at running the service dept and we can and have relied on him for in person service and service over the phone when necessary to troubleshoot a problem.
Recommended

MB
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Michael B.
Bellingham, WA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2021
verified customer Verified Customer
Category: Service
Friendly
Personel were very helpful.
Thank you !
Recommended

MB
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Michael B.
Bellingham, WA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2021
verified customer Verified Customer
Category: Service
Friendly
Personel were very helpful.
Thank you !
Recommended

Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/20/2021
Service Type: Repair
Category: Service
...
Could have washed the car.
Last Hyundai I had, the dealership washed the car when finished working on it, & vacuumed at least the front area of vehicle.
Recommended
KEVIN J H., Service Advisor from Rairdon's Hyundai of Bellingham responded on 01/20/2021 09:43 AM

Thanks for taking my phone call. We are constantly trying to improve and look forward to serving you in the future.

Kevin Heerspink
Rairdon's Hyundai of Bellingham
Service Advisor
Phone: (360)738-8000

Verified Customer
Bellingham, WA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/21/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Left blank
Office is very shabby and so is waiting area.
Details of service weren’t discussed with me.
But everyone was courteous and the service was completed very quickly.
Recommended

DB
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Denice B.
Custer, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/27/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service and people.
Excellent service and facility.
Recommended

KP
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Kathryn P.
Bellingham, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/26/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Santa Fe Repair on 11/09/2020
Was very unhappy to have to spend almost $700.00 on a repair on a vehicle with less than 41,000 miles. Seems like premature wear.
Recommended

Verified Customer
Everson, WA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/24/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Good Overall Experience
I really appreciate Rairdons. They worked with me when I bought my car to make sure it fit my needs and budget.
Recommended

JB
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John B.
Nooksack, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Customer service representative Kevin Heerspink
Super knowledgeable,friendly and polite. He makes the service department as the initial point of contact.
Recommended

KP
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Kathryn P.
Bellingham, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/11/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Santa Fe Repair on 11/09/2020
My only problem with this repair is that it was costly and premature. With only 40000 plus miles on a 2014 vehicle, I feel this part or repair should have to be done with such low mileage.
Recommended

SM
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Stephanie M.
Bellingham, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/09/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Hyundai Elantra experience
This is my second Hyundai Elantra, we had great customer service during the purchase and all of our service thus far in the process and we’ve had the car since 2018 has been outstanding I would highly recommend the Hyundai as well as the dealership!
Recommended

DW
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Dawn W.
Blaine, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/15/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Fast and efficient
The service is always fast and efficient.The staff is pleasant and helpful
Recommended

TA
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Teresa A.
Ferndale, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Raidons Hyundai is Dependable!!
Please thank Kevin Heersprink for ALWAYS COUTEOUS AND FRIENDLY SERVICE!!
I LOOK FORWARD TO MY SERVUCES AT Raidons because of your courtesy & consistent good SERVICE!
I LOVE MY HYUNDAI, TOO!!
Recommended

SR
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Steve R.
Lynden, WA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/27/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Fine
Need explanation of the recall and clean/wipe down car afterwards
Recommended

JH
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Jerry H.
Lynden, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/21/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
friendly and prompt service
Service from drive up to drive out is always attentive and delivered as promised. Thanks Kevin and the Hyundai service team.
Recommended

PN
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Paul N.
Ferndale, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/11/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service in a timely fashion
took care of everything
Recommended

SS
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Steven S.
Redmond, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Good Service
Kevin takes good care of his customers when they come in for service. We are long time owners of Hyundai and enjoy taking care of our car and Rairdon does a good job.
Recommended
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