Business Solutions

KH
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KEVIN J HEERSPINK

Service Advisor
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(433 reviews)
85
Send a Message to KEVIN J

Verified Customer
Bellingham, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Great service and friendly staff.
Walked me through all the functions and how to use them. Very helpful.

JT
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Jaime T.
Bellingham, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Good Customer Service
I appreciate how soon they were able to get my vehicle in and out for service.

RS
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Ryo S.
Lynden, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Would always go back
Kevin at the service department will help you with all your needs

Verified Customer
Bellingham, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Huyndao
I’m not happy with the car itself seems like I’m constantly having issues but I appreciate the service I have received since buying my first car here in 2015

Verified Customer
Bellingham, WA
2022 Hyundai Santa Fe Phev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Excellent Help in an Emergency Situation
Kevin went above and beyond to help me resolve a serious fluid level issue with my brand new Santa Fe PHEV on a Friday afternoon. Rairdon's is my preferred service location and when an issue cropped up out of town another Hyundai dealer blew me off but not Kevin at Rairdon's! He came through to not only help me that day but to keep me well informed as they did trouble shooting to understand the source of the issue. Thank you Kevin and the Rairdon service team!!

One note...I did not purchase my Santa Fe PHEV from Rairdon's. Not because I didn't want to, but because this vehicle is not yet sold in WA. As you can see, the level of service I received from Kevin did not depend on me purchasing the vehicle from Rairdon.

SF
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Shirley F.
Bellingham, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Easy
my experience was easy communicationand was great

Verified Customer
Oak Harbor, WA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/08/2022
Service Type: Repair
verified customer Verified Customer
4
Category: Service
No guarantee of good service
We have purchased two vehicles at this dealership. A Hyundai and a Dodge. The service is greatly lacking. We have both had warranty work done. Hyundai took a while to schedule, but was completed correctly. The Dodge work was not done although they said it was. Had to take to a different dealership to be completed.

Verified Customer
Ferndale, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Good
good

Verified Customer
Bellingham, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/06/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Excellent Service Team
Kevin is knowledgeable and always is able to answer any question thrown at him. He has been there for a few years and knowing that he is there is a great thing.

Verified Customer
Custer, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/03/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Good Job
Kevin makes the process seem seamless and the shuttle is such a wonderful service.

JW
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Jennie W.
Ferndale, WA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/30/2021
verified customer Verified Customer
10
Category: Service
Fast, friendly, and clean
Fast service. Friendly associate like Kevin and Natalie. Clean space to wait!

MG
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Minoo G.
Bellingham, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2021
Service Type: Maintenance
verified customer Verified Customer
9
Category: Service
Oli & filter change
Service was completed on time.

SW
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Scott W.
Bellingham, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/17/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Friendly and kind
They always go out of their way to take care of me. My second Hyundai.

Verified Customer
Bellingham, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/15/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Excellent customer service - Oil Change
Kevin is probably the best service manager we have ever dealt with.

JW
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Jennie W.
Ferndale, WA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/30/2021
verified customer Verified Customer
10
Category: Service
Fast, friendly, and clean
Fast service. Friendly associate like Kevin and Natalie. Clean space to wait!

Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
11/09/2021
Service Type: Maintenance
10
Category: Service
Speedy Fix
Speedy resolution to issues. Friendly staff. Clean waiting room and timely service.
NATALIE D. from Rairdon's Hyundai of Bellingham responded on 11/30/2021

Thank you for taking the time to speak with me today! I appreciate you giving us the opportunity to improve your experience with us. 
Natalie Dickinson


LS
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Loreena S.
Burlington, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/20/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Oil change
Thanks.

KP
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Kathryn P.
Bellingham, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/30/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Service on 09/27/2021
Very pleased with all service done on our vehicle.

AC
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Alondra C.
Custer, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/14/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Awesome experience
The service department at Rairdon’s Hyundai of Bellingham is very simple. Quick servicing, with respect and very knowledgeable employees. Love coming here for my oil changes and service questions.

AH
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Ann H.
Bellingham, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/26/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
quick and efficient
If you have a minimum word count, the you should reveal it and not keep it secret. The experience was painless.

Verified Customer
Everson, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/03/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Convenient
Fast friendly service although would be nice if they have loner car
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