Business Solutions
SureCritic / Hyundai Dealer / Rairdon's Hyundai of Bellingham / KEVIN J HEERSPINK
KH

KEVIN J HEERSPINK

Service Advisor
Rairdon's Hyundai of Bellingham
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(433 reviews)
85

Reviews of KEVIN J HEERSPINK

LS
gravatar
Leslie S.
Bellingham, WA
2011 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Kevin and the service crew (and Gary, shuttle driver) are top-notch! Excellent advice and work, nice people, very communicative.
I had bought a "new" car (2011) and needed it gone over, plus the obvious oil change and a few things I could tell. AND I was towed in because it had permanently stalled at a traffic light. Kevin and crew got me going again with a complete lookover of the car, telling me what was important and what could wait. I did it all, though, because as much as I like going to B'ham Hyundai I didn't want to be scheduling another appt in a month or so. I had another car to drive, too. The car is running great (the towing was because of a shorted out crank position sensor, which could happen to anyone)!! This dealership service dept rocks!
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 04/25/2019 07:59 AM

“We always appreciate positive feedback from our customers”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
NK
NATHAN A KLEIN
MM
gravatar
Mike M.
Ferndale, WA
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service
Kevin is extremely conscientious person you have a gem with him in service!
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 04/24/2019 04:58 PM

“Thank you for the 5 stars”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
NK
NATHAN A KLEIN
RM
gravatar
Richard M.
Bellingham, WA
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Kevin is the best
I have been taking my cars to Kevin in the service department for years. He is the reason I continue to buy my cars at Rairdons. His commitment to excellence in service is unmatched and I have full confidence in his abilities. He’s a real pro.
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 04/24/2019 11:23 AM

“Your kind words are much appreciated”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
NK
NATHAN A KLEIN
RK
gravatar
Roger K.
Bellingham, WA
2017 Hyundai Ioniq Hybr
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Shuttle service
Nice to have the shuttle service so you don’t have to wait around for a long service when you have things to do.
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 04/23/2019 07:47 AM

“When our customers leave here happy, that makes us happy”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
NK
NATHAN A KLEIN
AD
gravatar
Alexis D.
Blaine, WA
2019 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Thank You!!
Most friendly and helpful crew. Extremely happy with my car it’s perfect for my son and I. Thank you so much!
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 04/23/2019 07:47 AM

“Your kind words are much appreciated”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
CL
CODY M LANGE
CL
gravatar
Chris L.
Bellingham, WA
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Service
Never have an issue when I have my Tucson serviced at Rairdon’s. I’m always very satisfied.
Recommended
KEVIN J H., Service Advisor from Rairdon's Hyundai of Bellingham responded on 04/17/2019 02:54 PM

“We understand your time is valuable.  We appreciate your feedback.”



 

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com


Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
BC
gravatar
Barbara C.
Blaine, WA
2018 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
The people
They always are friendly and helpful and listen carefully to your needs
Recommended
KEVIN J H., Service Advisor from Rairdon's Hyundai of Bellingham responded on 04/17/2019 07:14 AM

We always appreciate positive feedback from our customers”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com

Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 04/23/2019 07:45 AM

“Thank you for the 5 stars”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
NK
NATHAN A KLEIN
Verified Customer
Bellingham, WA
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/13/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Good service
The service was good and things were clearly explained
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 04/13/2019 02:21 PM

“We always appreciate positive feedback from our customers”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
NK
NATHAN A KLEIN
PH
gravatar
Patrick H.
Bellingham, WA
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
The dealership is good.
My real issue is that the windshield of my month old Tuscon is broken. I was hoping this would be the last car I would buy. The response I got was "oh, sometimes that happens". This is my third Huydai. The next dealership I go to will definitely not be a Hyandai.
Not Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 04/13/2019 11:06 AM

“We understand your time is valuable.  We appreciate your feedback.”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
Verified Customer
Maple Falls, WA
2014 Hyundai Accent
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/12/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
none
None
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 04/15/2019 03:41 PM

“ It’s unfortunate the service did not meet your expectations.  Please call us if we can help you in the future. “

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
CL
CODY M LANGE
WF
gravatar
William F.
Bellingham, WA
2018 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Rairdon's Bellingham Hyundai = satisfaction
From purchase to service, I am a fan of this dealership. The product, my vehicle, is amazing like the salesperson described. The service department is like walking into a friend's home, welcoming and comfortable.
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 04/13/2019 11:04 AM

“Your feedback is very valuable to our dealership”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
NK
NATHAN A KLEIN
Verified Customer
Blaine, WA
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellent Service
Very friendly check in with Kevin and he explains things I might not understand. Car is well taken car of.
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 04/12/2019 06:28 AM

“Thank you for the 5 stars”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
MM
gravatar
Macs M.
Oak Harbor, WA
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Great Service
Great service. Nice folks. Comfortable waiting room. Love ❤️ my Hyundai
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 04/10/2019 07:17 AM

“We always appreciate positive feedback from our customers”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
NK
NATHAN A KLEIN
JB
gravatar
Julie B.
Bellevue, WA
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellent and efficient service!
Every time I bring my cat in for service the staff are professional and friendly. I am
Always informed in advance if there is something additional that needs to be or should be taken care of and given the opportunity to decide if I want it addressed now or at a further date. There is no pressure. I really appreciate how they regard their customers and their time!
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 04/08/2019 06:49 AM

“Your kind words are much appreciated”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
NK
NATHAN A KLEIN
Verified Customer
Sedro Woolley, WA
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Bellingham Hyundai does a great job of customer service
Customer service is excellent. Also, Gary, the shuttle driver, is always punctual, courteous and professional!
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 04/05/2019 11:49 AM

“Thank you for the 5 stars”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
CL
CODY M LANGE
CD
gravatar
Cynthia D.
Maple Falls, WA
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Car service
I arrived early and still got right in and they were so courteous. I have an old lady crush on the little fella at the check in desk LOL He was so very pleasant. My appointment took like no time at all. Brought a book with me and barely got through the first chapter..
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 04/03/2019 07:09 AM

“We are so glad your experience here was a positive one”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
Verified Customer
Bellingham, WA
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Excellent service
Excellent service
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 04/03/2019 07:09 AM

“Your feedback is very valuable to our dealership”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
NK
NATHAN A KLEIN
Verified Customer
Blaine, WA
2017 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/02/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Good service but need to clean up waiting room.
I was disappointed to find the "naked" issue of allure magazine in the waiting room. Not very classy to say the least. I through it in the garbage.
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 04/03/2019 07:08 AM

“Thank you for taking the time to fill out our survey”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
NK
NATHAN A KLEIN
FA
gravatar
Frank A.
Ferndale, WA
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Hyundai
Treated like you are the only customer. So friendly and considerate.
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 04/03/2019 07:08 AM

“Your kind words are much appreciated”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
CL
CODY M LANGE
JC
gravatar
James C.
Blaine, WA
2006 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Super Job
Your service center was very helpful in scheduling and planning our appointment. Kevin is a very nice young man. The work was done well and in good time.
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 04/03/2019 07:07 AM

“When our customers leave here happy, that makes us happy”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
Employees worked with
KH
KEVIN J HEERSPINK
Service Advisor
NK
NATHAN A KLEIN
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.